Ready to be a Titan?

The Identity & User Management (IUM) team is the secure front door to the entire ServiceTitan ecosystem. Our mission is to provide a unified, world-class identity platform that connects all ServiceTitan brands, enabling a seamless and secure experience on our modern microservices platform.

We are looking for a skilled and passionate Senior Software Engineer to be a key contributor on this mission-critical team. You will build and deliver core microservices for our next-generation identity platform, directly impacting our mission to empower the trades and change lives.

What You'll Do:

• Build and Deliver Secure Microservices: Design, develop, and operate core components of our identity platform within our microservices architecture, ensuring they are scalable, secure, and reliable.
• Own and Implement Key Features: Take ownership of significant features from technical design through to launch. You are a self-sufficient engineer who can research and learn what's needed to get the job done.
• Collaborate and Contribute: Work closely with Staff engineers, product managers, and other teams to implement solutions that meet our architectural standards and business needs.
• Uphold Engineering Excellence: Practice and advocate for modern engineering best practices, including robust testing, clear documentation, and a focus on observability.

What You'll Bring:

• Experience: 5+ years of professional software engineering experience, with a proven track record of building and scaling backend systems.
• Microservices Experience: Proven, hands-on experience building and operating features within a microservices architecture is crucial for this role.
• Technical Proficiency: Strong knowledge of our tech stack, including C# / .NET, Web APIs, and databases like MongoDB and Microsoft SQL Server. Experience with caching technologies like Redis is also a plus.
• Domain Interest: Experience or a strong interest in Identity & Access Management (IAM) concepts and protocols (OAuth 2.0, OIDC, SAML, SCIM) is a major plus.
• Architectural Awareness: A solid understanding of distributed systems and event-driven architectures.
• Problem-Solving Skills: The ability to take on complex, ambiguous initiatives and drive them to completion with a high degree of individual ownership.
• Modern Engineering Practices: A commitment to software quality, with experience in unit testing, CI/CD, and an awareness of concepts like Test-Driven Development (TDD) and observability.
• Communication: Strong communication skills and the ability to collaborate effectively with your teammates and partners in product management.
• Growth Mindset: We realize we don’t know it all, but we’re learning and striving to build a better product every day. You share this passion for continuous learning and improvement.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• **Holistic health and wellness benefits:**Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Canada is between $137,400 CAD - $206,000 CAD. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.