Top Benefits
About the role
Who you are
- Ideal candidates have the ability to understand the technical complexity, a keen sense for managing people, and a great ability to get stuff done
- Deep curiosity and the ability to go above and beyond to tackle big problems are key!
- 7+ years of technical project management at a B2B SaaS company, ecommerce, payments, or Fintech a plus
- Strong understanding of APIs and SDKs
- PMP Certification a plus
- Empathetic attitude with engineers and customers
- Previous experience working with C-level customers
- Great communication skills
- Process oriented mindset
- Ideal candidates have either strong academic credentials or experience at a top employer. Consulting experience is a plus
What the job involves
- Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months
- Bolt is looking for a Principal Implementation Manager to drive fast, efficient, and delightful on-boarding for new customers
- Working in partnership with customer success, integrations, and sales teams, you’ll own the strategic on-boarding process including: managing timelines, projects, stakeholder alignment, and expectation setting across internal and external teams
- Get deeply familiar with Bolt's platform and product offering
- Manage the largest and most critical customer on-boarding projects
- Manage a small team of Implementation Managers and Specialists
- Identify and tackle blockers to getting customers live quickly
- Communicate and align with internal and external stakeholders
- Create and own project plans
- Design methods for repeatable projects
- Automate as much as possible
- Deliver speed and quality for all on-boarding projects
- Help build internal integration and services ability
- Provide customers with advice on Bolt configuration and shopping cart design
- Document process changes for customers' accounting and customer service teams
Benefits
- Four-Day Workweek, flexible working hours, & unlimited PTO time to promote a healthy work-life balance
- 100% paid coverage of medical, dental, and vision insurance for employees
- Remote First location policy to allow team members to live where they choose
- Work from home stipend to help you succeed in a remote environment
- Early Exercise program to help Bolters maximize the value of their equity
- 401K program to help you invest in your future
- Learning & Development stipend to grow your skills
- Paid parental leave to support you and your family
- 11 paid company holidays per year, 5 additional floating holidays, & your birthday off
About Bolt
At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike.
We're helping over 200 million customers move around in more than 600 cities globally while also supporting more than 4.5 million drivers and couriers to earn a living. The best bit? We're only just getting started.
Read more at bolt.eu
Top Benefits
About the role
Who you are
- Ideal candidates have the ability to understand the technical complexity, a keen sense for managing people, and a great ability to get stuff done
- Deep curiosity and the ability to go above and beyond to tackle big problems are key!
- 7+ years of technical project management at a B2B SaaS company, ecommerce, payments, or Fintech a plus
- Strong understanding of APIs and SDKs
- PMP Certification a plus
- Empathetic attitude with engineers and customers
- Previous experience working with C-level customers
- Great communication skills
- Process oriented mindset
- Ideal candidates have either strong academic credentials or experience at a top employer. Consulting experience is a plus
What the job involves
- Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months
- Bolt is looking for a Principal Implementation Manager to drive fast, efficient, and delightful on-boarding for new customers
- Working in partnership with customer success, integrations, and sales teams, you’ll own the strategic on-boarding process including: managing timelines, projects, stakeholder alignment, and expectation setting across internal and external teams
- Get deeply familiar with Bolt's platform and product offering
- Manage the largest and most critical customer on-boarding projects
- Manage a small team of Implementation Managers and Specialists
- Identify and tackle blockers to getting customers live quickly
- Communicate and align with internal and external stakeholders
- Create and own project plans
- Design methods for repeatable projects
- Automate as much as possible
- Deliver speed and quality for all on-boarding projects
- Help build internal integration and services ability
- Provide customers with advice on Bolt configuration and shopping cart design
- Document process changes for customers' accounting and customer service teams
Benefits
- Four-Day Workweek, flexible working hours, & unlimited PTO time to promote a healthy work-life balance
- 100% paid coverage of medical, dental, and vision insurance for employees
- Remote First location policy to allow team members to live where they choose
- Work from home stipend to help you succeed in a remote environment
- Early Exercise program to help Bolters maximize the value of their equity
- 401K program to help you invest in your future
- Learning & Development stipend to grow your skills
- Paid parental leave to support you and your family
- 11 paid company holidays per year, 5 additional floating holidays, & your birthday off
About Bolt
At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike.
We're helping over 200 million customers move around in more than 600 cities globally while also supporting more than 4.5 million drivers and couriers to earn a living. The best bit? We're only just getting started.
Read more at bolt.eu