E-Commerce Coordinator (Menu Integration) - Pizza Hut Canada
About the role
Pizza Hut Canada is hiring an E-Commerce Coordinator (Menu Integration) who will be the primary point-person responsible for bridging back-end menu design and digital content execution. This role manages configuration and updates across platforms, ensuring accuracy, consistency, and alignment with broader marketing initiatives. The ideal candidate brings a strong understanding of e-commerce principles, digital merchandising strategies, and data analysis techniques to optimize the online shopping experience.
Success requires a strong sense of ownership, effective cross-functional collaboration, attention to detail, and clear communication with stakeholders to deliver a seamless and impactful digital guest experience.
Key Responsibilities (includes But Not Limited To)
- Align menu and content updates with digital and marketing calendars, taking ownership of designated windows throughout the year.
- Manage execution of digital content, including product imagery, descriptions, banners, and promotional assets.
- Manage menu execution and menu architecture build, including creation and launch of new products, LTOs, deals, and bundles.
- Menu data entry for all stakeholder requests, acting as the originator of new menu data.
- Oversee new store onboarding to the menu management tool.
- Conduct A/B and multivariate tests to optimize merchandising layouts, product placements, and promotional strategies.
- Provide feedback on tools and processes and report defects where applicable.
- Coordinate with stakeholders across functions to optimize digital channels and ensure a seamless customer experience.
- Analyze sales data and customer behavior to identify trends, patterns, and opportunities for improvement in digital merchandising effectiveness.
- Develop reports and presentations to communicate findings, insights, and recommendations to key stakeholders.
- Drive internal process development and continuous improvement initiatives.
- Stay abreast of industry trends, best practices, and emerging technologies in digital merchandising and e-commerce.
Required Qualifications
- You will be required to attend the Vaughan, ON office 2 days a week on Tuesday and Thursday.
- 2+ years of proven experience in digital merchandising, e-commerce, marketing, or data entry, preferably within QSR or Retail.
- Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies.
- Familiarity with A/B testing methodologies, e-commerce metrics, and performance optimization techniques.
- Excellent communication and presentation skills, with the ability to clearly convey complex ideas and collaborate across diverse teams and stakeholders.
- Highly detail-oriented with strong organizational skills and a focus on accuracy in execution.
- Demonstrated sense of ownership and accountability for deliverables, with the ability to pace and prioritize work effectively.
- Ability to thrive in a fast-paced, deadline-driven environment and adapt quickly to evolving priorities.
Preferred Qualifications
- Extremely detail-oriented and organized, with strong accountability for time management and task prioritization.
- Ability to anticipate challenges and proactively mitigate issues.
- Experience tactically building a menu to optimize customer experience and sales.
- Experience using Contentful or similar content management or configuration tooling.
- Experience using Optimizely or similar A/B testing tools.
- Experience using Fullstory or similar heatmapping tools.
- Experience using GA4.
- JIRA and Confluence experience a plus.
- Monday.com experience a plus.
- eCommerce experience in QSR or Retail industry a plus.
About Pizza Hut
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and since then has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order. Today, Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. A global leader in the pizza category, Pizza Hut operates more than 19,500 restaurants in 110 markets and territories. Through its enormous presence, Pizza Hut works to unlock opportunity for its team members and communities around the world.
E-Commerce Coordinator (Menu Integration) - Pizza Hut Canada
About the role
Pizza Hut Canada is hiring an E-Commerce Coordinator (Menu Integration) who will be the primary point-person responsible for bridging back-end menu design and digital content execution. This role manages configuration and updates across platforms, ensuring accuracy, consistency, and alignment with broader marketing initiatives. The ideal candidate brings a strong understanding of e-commerce principles, digital merchandising strategies, and data analysis techniques to optimize the online shopping experience.
Success requires a strong sense of ownership, effective cross-functional collaboration, attention to detail, and clear communication with stakeholders to deliver a seamless and impactful digital guest experience.
Key Responsibilities (includes But Not Limited To)
- Align menu and content updates with digital and marketing calendars, taking ownership of designated windows throughout the year.
- Manage execution of digital content, including product imagery, descriptions, banners, and promotional assets.
- Manage menu execution and menu architecture build, including creation and launch of new products, LTOs, deals, and bundles.
- Menu data entry for all stakeholder requests, acting as the originator of new menu data.
- Oversee new store onboarding to the menu management tool.
- Conduct A/B and multivariate tests to optimize merchandising layouts, product placements, and promotional strategies.
- Provide feedback on tools and processes and report defects where applicable.
- Coordinate with stakeholders across functions to optimize digital channels and ensure a seamless customer experience.
- Analyze sales data and customer behavior to identify trends, patterns, and opportunities for improvement in digital merchandising effectiveness.
- Develop reports and presentations to communicate findings, insights, and recommendations to key stakeholders.
- Drive internal process development and continuous improvement initiatives.
- Stay abreast of industry trends, best practices, and emerging technologies in digital merchandising and e-commerce.
Required Qualifications
- You will be required to attend the Vaughan, ON office 2 days a week on Tuesday and Thursday.
- 2+ years of proven experience in digital merchandising, e-commerce, marketing, or data entry, preferably within QSR or Retail.
- Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies.
- Familiarity with A/B testing methodologies, e-commerce metrics, and performance optimization techniques.
- Excellent communication and presentation skills, with the ability to clearly convey complex ideas and collaborate across diverse teams and stakeholders.
- Highly detail-oriented with strong organizational skills and a focus on accuracy in execution.
- Demonstrated sense of ownership and accountability for deliverables, with the ability to pace and prioritize work effectively.
- Ability to thrive in a fast-paced, deadline-driven environment and adapt quickly to evolving priorities.
Preferred Qualifications
- Extremely detail-oriented and organized, with strong accountability for time management and task prioritization.
- Ability to anticipate challenges and proactively mitigate issues.
- Experience tactically building a menu to optimize customer experience and sales.
- Experience using Contentful or similar content management or configuration tooling.
- Experience using Optimizely or similar A/B testing tools.
- Experience using Fullstory or similar heatmapping tools.
- Experience using GA4.
- JIRA and Confluence experience a plus.
- Monday.com experience a plus.
- eCommerce experience in QSR or Retail industry a plus.
About Pizza Hut
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and since then has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order. Today, Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. A global leader in the pizza category, Pizza Hut operates more than 19,500 restaurants in 110 markets and territories. Through its enormous presence, Pizza Hut works to unlock opportunity for its team members and communities around the world.