Veterinary Reception, Client Care, Calgary Animal Referral and Emergency Centre (Casual)
About the role
Veterinary Reception, Client Care
Location: Calgary, AB
Position: Part-time Casual
Calgary Animal Referral and Emergency (C.A.R.E.) Centre is welcoming a Casual Veterinary Reception, Client Care to join our team.
This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in an important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed, supported, and appreciated during their visits.
As a member of our client care team, you will be the first point of contact for clients and play an essential role in creating a positive experience for both pets and their families. The ideal candidate is compassionate, adaptable, detail-oriented, and thrives in a fast-paced veterinary environment.
Position Details
This is a casual position with no guaranteed hours. Successful candidates will be expected to maintain availability and pick up a minimum of one shift per month to remain active in the role. Additional shifts may be offered based on hospital needs, scheduling availability, and business demands.
Schedule: This position supports the busiest hours of the hospital or help with coverage gaps as needed and may include rotating 11-hour shifts.
As this is a casual position, this role is not eligible for benefits, RRSP matching, uniform allowance, or other full-time/part-time employee perks. For candidates interested in pursuing additional hours, there may be opportunities to transition into a part-time or full-time position should a suitable role become available in the future.
Exceptional communication skills with the ability to tailor your approach to both clients and team members Motivation and a positive attitude, especially when navigating challenging situations Strong attention to detail and a high work ethic A passion for the veterinary industry and providing compassionate care to pet parents Strong change management skills, with the ability to problem solve and adapt to the needs of those around you A coachable attitude with a desire for continued growth and development A strong understanding of client service and interpersonal skills At least 1 year of veterinary office experience or leadership experience in a heavily client-focused role/environment Veterinary Office Assistant (VOA) certification is not required, but candidates with this certification will be strongly considered A polite, patient demeanour with the ability to empathize and support clients during emotional situations
What VCA Canada Offers
A caring culture of wellness and appreciation
Medical Library access with 2,000+ journals, 600+ textbooks, research, and more at your fingertip Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) Exceptional career development opportunities with room to grow Referral Bonus Rewards Opportunities to give back to your community through VCA initiatives
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.
Click “Apply Now”
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Not the right fit? Search for Veterinary Reception, Client Care, Calgary Animal Referral and Emergency Centre jobs in Calgary, Alberta, Canada
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
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Veterinary Reception, Client Care, Calgary Animal Referral and Emergency Centre (Casual)
About the role
Veterinary Reception, Client Care
Location: Calgary, AB
Position: Part-time Casual
Calgary Animal Referral and Emergency (C.A.R.E.) Centre is welcoming a Casual Veterinary Reception, Client Care to join our team.
This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in an important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed, supported, and appreciated during their visits.
As a member of our client care team, you will be the first point of contact for clients and play an essential role in creating a positive experience for both pets and their families. The ideal candidate is compassionate, adaptable, detail-oriented, and thrives in a fast-paced veterinary environment.
Position Details
This is a casual position with no guaranteed hours. Successful candidates will be expected to maintain availability and pick up a minimum of one shift per month to remain active in the role. Additional shifts may be offered based on hospital needs, scheduling availability, and business demands.
Schedule: This position supports the busiest hours of the hospital or help with coverage gaps as needed and may include rotating 11-hour shifts.
As this is a casual position, this role is not eligible for benefits, RRSP matching, uniform allowance, or other full-time/part-time employee perks. For candidates interested in pursuing additional hours, there may be opportunities to transition into a part-time or full-time position should a suitable role become available in the future.
Exceptional communication skills with the ability to tailor your approach to both clients and team members Motivation and a positive attitude, especially when navigating challenging situations Strong attention to detail and a high work ethic A passion for the veterinary industry and providing compassionate care to pet parents Strong change management skills, with the ability to problem solve and adapt to the needs of those around you A coachable attitude with a desire for continued growth and development A strong understanding of client service and interpersonal skills At least 1 year of veterinary office experience or leadership experience in a heavily client-focused role/environment Veterinary Office Assistant (VOA) certification is not required, but candidates with this certification will be strongly considered A polite, patient demeanour with the ability to empathize and support clients during emotional situations
What VCA Canada Offers
A caring culture of wellness and appreciation
Medical Library access with 2,000+ journals, 600+ textbooks, research, and more at your fingertip Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) Exceptional career development opportunities with room to grow Referral Bonus Rewards Opportunities to give back to your community through VCA initiatives
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.
Click “Apply Now”
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Not the right fit? Search for Veterinary Reception, Client Care, Calgary Animal Referral and Emergency Centre jobs in Calgary, Alberta, Canada
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.