All about you.

We start with ourselves and model the behaviors we want to see. Our employees are at the heart of our success and the drivers of our company. Our innovation, excellence, collaboration, and growth are possible due to the energy and passion that our team brings every day. We are purposeful and intentional in our actions. We challenge assumptions by asking questions and listening with an open mind. We pursue excellence and embrace mistakes and setbacks as a source for learning. We choose a positive mindset and find the good, even in challenging situations. Our employees keep us moving forward.

Your experience is:

• 3+ years experience in quality engineering, quality assurance or in a similar role.
• Experience working in the windows & doors industry is an asset.
• Experience coding and using QA software tools and processes.
• ISO 9001 quality standard knowledge is an asset.
• Ability to accurately use precision measuring equipment and interpret metric/imperial systems.
• Excellent knowledge of internal quality specifications, and your detail orientation ensures that only quality products are released for shipment to our customers.
• Your evaluation of findings drives corrective actions to the manufacturing process.
• Intermediate to advanced proficiency in computer skills in Outlook, Word, Excel, PowerPoint, Visio.
• Experience working with diverse cultures and a varied workforce.
• Positive attitude, forward thinking and patience.
• Requires a high degree of attention to detail.
• Solution focused and comfortable working in an environment which demands robust deliverables.

competencies – you’re good at:

• Positive attitude, forward thinking and patience.
• Requires a high degree of attention to detail.
• Solution focused and comfortable working in an environment which demands robust deliverables.
• Ability to multitask, organize your time and meet multiple deadlines.
• The ability to identify problems and execute appropriate solutions.
• A self-starter with strong work ethic, action oriented, motivated and perform well in high-pressure environments.
• High comfort level working in a fast-paced team environment that is constantly changing.
• Very high integrity, ethical and trustworthy.
• High comfort level working autonomously and require little day-to-day oversight and direction.

Skills:

• Problem Solving & Troubleshooting
• Conflict Resolution & Critical Thinking
• Communication & Interpersonal Skills
• Project Management
• Organizational & Time Management

Education:

• Degree in Quality, Industrial or Mechanical Engineering.

Certifications:

• WHMIS.
• Lean Six Sigma Certification is an Asset.
• ASQ Certification is an Asset.
• Standard First Aid is an Asset.

A TYPICAL WEEK LOOKS LIKE:

45 %

Quality Control

• Conduct process audits and assessments, including testing and evaluating products in a manufacturing setting.
• Identify and maintain knowledge of conformance requirements.
• Communicate day-to-day developments and product or process quality issues to Assistance Manager.
• Partner with various departments as required to achieve quality objectives.
• Understand and be able to communicate the steps needed to complete production assemblies.
• Support process improvements.

20 %

Documentation

• Write, revise, develop and maintain quality related work instructions, standard operating procedures, check sheets, Forms, etc.
• Work with quality management to maintain reports and documentation as per certification and management system requirements.
• Complete all required reports and documentation in an accurate and timely manner.

35 %

Quality Assurance

• Communicate day-to-day developments to Assistant Manager while recommending solutions and suggestions for changes to conformance standards.
• Conduct root cause investigations.
• Maintain certification requirements of measuring devices, machines and product assemblies.
• Proactively seek knowledge on all products and services.
• Maintain good knowledge of customer concerns and how to respond to them.
• Ensure timely resolutions, corrective actions and preventive actions.
• Share knowledge, educate operators and assemblers on quality standard requirements.
• Develop training to build quality awareness.
• Ask open ended questions about product to determine their needs and identify the problem.
• Continuously improve Quality product, processes and procedures.
• Ensure accuracy and timely completeness in all projects.

Working conditions:

• Lifting and/or carrying anywhere from 0llbs 75lbs..
• Operate primarily in an office environment and manufacturing plant. Occasional site visits.
• Use standard office equipment such as laptop computers and smartphones.
• Flexible schedule, occasional weekend work.
• Due to forklifts in the plant, temporary cracks may appear in the floor, causing uneven walking surface. Floor may become slippery during wet weather conditions.
• The plant environment can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes.
• Passing forklifts emit gas fumes and chemicals may contain hazardous materials and emit unpleasant odours.

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