As Product Designer (Manager) of the Common Design System at Manulife, you will play a key role in a Global Design System team responsible for scaling and maintaining the enterprise-wide design library that serves multiple business units across Canada, Asia, and the US. This system will enable consistency, efficiency, accessibility, and innovation across Manulife’s public, secure, and mobile digital experiences. You will partner closely with design, engineering, and product teams across regions to define the visual language, interaction patterns, and usability guidelines that ensure a seamless, high-quality experience for millions of users.

This role requires a deep expertise in design tokens, enterprise design systems, designing patterns and templates for CMS like AEM, accessibility, and design operations. You will align with others in regional design teams, the visual and interaction standards and enabling teams to work more efficiently and creatively. The ideal candidate has successfully worked on enterprise-wide design systems and understands the organizational, technical and cultural complexities of embedding a design system into the fabric of a global enterprise.

Position Responsibilities:

UX/UI Global Design System,

• Design System Library Maintainer; use a tokens-based approach to build components, patterns, templates in a scalable, enterprise-grade design system that supports Manulife’s digital transformation across all regions, advocating for design excellence, accessibility, and usability.

• Align to the visual language, interaction patterns, and documentation/usage guidelines that ensure a high-quality experience.

• Partner with design leads, other segment-based product designers, and engineering teams to align the requirements for components and patterns for the system.

Execution and Documentation

• Design and maintain components, tokens, and patterns in Figma
• Creates variants, edge cases, responsive specs and accessibility integration (labels, focus, states)
• Partners with developers to ensure pixel-to-code fidelity
• Authors usage guidelines, examples, do’s & don’ts in documentation
• Facilitate design reviews, audits, and contribution models, ensuring high-quality system evolution and usage. Support community engagement initiatives to drive system adoption across Manulife’s digital teams.

Cross-Functional Collaboration

• Serve as a design system advocate and collaborate with regional designers
• Work with regional design leads to ensure the system meets regional needs while maintaining overall consistency
• Build and nurture a global design system community, educating teams on best practices and fostering a culture of design system ownership

Technical & Operational Execution

• Expert of design tooling, writing documentation and workflows, ensuring seamless integration enterprise platforms (Figma, Storybook, React, AEM, etc).
• Work closely with engineering leadership to ensure design-to-code consistency, accessibility compliance (WCAG), and performance optimization.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.