Change and Communications, Senior Consultant
About the role
Location: Toronto, ON – Hybrid (1 day (Thursday) in office and 4th Friday of every month at minimum) Pay Rate: $80.43/hr - $94.94/hr Contract Length: 3 Months
We at Raise are hiring a Change and Communications, Senior Consultant for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities
You will support the successful transition of program activities to business-as-usual operations and sustainment by engaging stakeholders across banking. You will achieve this through the following:
Stakeholder Engagement & Advocacy: You will promote awareness and adoption of program outcomes, go-forward expectations, and transition requirements across the records community, privacy community, and business and technical teams. This entails developing targeted messaging that resonates with diverse audiences and securing alignment on clear, consistent communication narratives that drive compliance and behavioural change. Strategic Messaging Development: You will develop comprehensive key message frameworks that articulate program closure activities, business responsibilities for program wind-down, and post-programme operating models. This includes creating communications on complex initiatives such as the records retention schedule redesign, encompassing taxonomy development, enterprise process alignment, and multi-stakeholder engagement strategies, ensuring all audiences understand their role in the transition. Change & Transformation Leadership: You will align communications and change strategies to Bank's Enterprise Delivery Framework and ADKAR/change management methodologies. You will prepare and present communications materials, stakeholder briefings, and executive summaries based on analysis of program status, risks, and transition milestones to keep functional leaders informed and engaged throughout the program closure. Stakeholder Alignment & Negotiation: Working with records, privacy, business, and technical partners across banking, you will facilitate difficult conversations, align stakeholders on challenging messaging, and negotiate communication approaches that address competing priorities while maintaining program integrity. You will gather, validate, and document stakeholder requirements and concerns to inform communications strategies that support achieving program objectives. Operational Excellence in Communications: Identify, develop, implement, and maintain communication processes and tools that increase effectiveness and reach across the enterprise. You will liaise and work with technology, records, privacy, and compliance teams to ensure communications are timely, accurate, and accessible to all stakeholder groups. Building Strong Partnerships: You will cultivate and maintain relationships with key stakeholder networks, including records community leaders, privacy practitioners, business unit executives, and technical teams. You will serve as a trusted advisor and communication bridge, ensuring consistent interpretation and adoption of program messaging across the enterprise. Leadership: Create a positive work environment by being an effective role model and championing the bank's mission, vision, and values. Ensure compliance with communication standards and change management principles by applying them fairly and consistently so stakeholders understand expectations and feel supported through transition. Cross-Functional Collaboration: Establish and maintain key relationships with a wide range of internal banking teams and departments, including leaders across Enterprise Records Management, Privacy, Enterprise Risk Management, Business Units, Technology & Infrastructure, Information Security, Compliance, and operational business teams. Cultivate professional networks with internal and external change management, communications, and records management experts.
Must Have Requirement
Experience in enterprise communications, change management, and/or program delivery - 3+ years You have experience supporting enterprise-wide transformation programs. You understand the program components for governance, communications, stakeholder engagement, change adoption, processes, and delivery to support program objectives - 3+ years You understand change management and enterprise delivery methodologies. You have experience applying ADKAR, structured change approaches, and enterprise delivery frameworks to support stakeholder readiness, adoption, and sustained business outcomes - 3+ years
Nice To Have Skills
Financial/Banking services is preferred, but not mandatory. You have a degree/diploma in Communications, Change Management, Business Administration, or related field.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
#FIN24
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Change and Communications, Senior Consultant
About the role
Location: Toronto, ON – Hybrid (1 day (Thursday) in office and 4th Friday of every month at minimum) Pay Rate: $80.43/hr - $94.94/hr Contract Length: 3 Months
We at Raise are hiring a Change and Communications, Senior Consultant for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities
You will support the successful transition of program activities to business-as-usual operations and sustainment by engaging stakeholders across banking. You will achieve this through the following:
Stakeholder Engagement & Advocacy: You will promote awareness and adoption of program outcomes, go-forward expectations, and transition requirements across the records community, privacy community, and business and technical teams. This entails developing targeted messaging that resonates with diverse audiences and securing alignment on clear, consistent communication narratives that drive compliance and behavioural change. Strategic Messaging Development: You will develop comprehensive key message frameworks that articulate program closure activities, business responsibilities for program wind-down, and post-programme operating models. This includes creating communications on complex initiatives such as the records retention schedule redesign, encompassing taxonomy development, enterprise process alignment, and multi-stakeholder engagement strategies, ensuring all audiences understand their role in the transition. Change & Transformation Leadership: You will align communications and change strategies to Bank's Enterprise Delivery Framework and ADKAR/change management methodologies. You will prepare and present communications materials, stakeholder briefings, and executive summaries based on analysis of program status, risks, and transition milestones to keep functional leaders informed and engaged throughout the program closure. Stakeholder Alignment & Negotiation: Working with records, privacy, business, and technical partners across banking, you will facilitate difficult conversations, align stakeholders on challenging messaging, and negotiate communication approaches that address competing priorities while maintaining program integrity. You will gather, validate, and document stakeholder requirements and concerns to inform communications strategies that support achieving program objectives. Operational Excellence in Communications: Identify, develop, implement, and maintain communication processes and tools that increase effectiveness and reach across the enterprise. You will liaise and work with technology, records, privacy, and compliance teams to ensure communications are timely, accurate, and accessible to all stakeholder groups. Building Strong Partnerships: You will cultivate and maintain relationships with key stakeholder networks, including records community leaders, privacy practitioners, business unit executives, and technical teams. You will serve as a trusted advisor and communication bridge, ensuring consistent interpretation and adoption of program messaging across the enterprise. Leadership: Create a positive work environment by being an effective role model and championing the bank's mission, vision, and values. Ensure compliance with communication standards and change management principles by applying them fairly and consistently so stakeholders understand expectations and feel supported through transition. Cross-Functional Collaboration: Establish and maintain key relationships with a wide range of internal banking teams and departments, including leaders across Enterprise Records Management, Privacy, Enterprise Risk Management, Business Units, Technology & Infrastructure, Information Security, Compliance, and operational business teams. Cultivate professional networks with internal and external change management, communications, and records management experts.
Must Have Requirement
Experience in enterprise communications, change management, and/or program delivery - 3+ years You have experience supporting enterprise-wide transformation programs. You understand the program components for governance, communications, stakeholder engagement, change adoption, processes, and delivery to support program objectives - 3+ years You understand change management and enterprise delivery methodologies. You have experience applying ADKAR, structured change approaches, and enterprise delivery frameworks to support stakeholder readiness, adoption, and sustained business outcomes - 3+ years
Nice To Have Skills
Financial/Banking services is preferred, but not mandatory. You have a degree/diploma in Communications, Change Management, Business Administration, or related field.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
#FIN24