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Account Manager, DCO

Hybrid
Toronto, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Generous paid time off with a minimum of 37 paid days off
Monthly wellness days
Four-day long weekends

About the role

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Performance Media

Job Description

Position Summary

Reporting into the Dynamic Solutions Lead, this role sits at the intersection of media, creative, and ad tech. The Account Manager, DCO Solutions & Activation is the day-to-day lead across internal and external stakeholders — bridging planning, creative, trafficking, ad ops, activation, and client teams to ensure performance content campaigns are developed and delivered with precision.

The right candidate has a working command of the addressable and dynamic creative landscape, understands how paid media tactics function within a broader plan, and can translate data and campaign learnings into clear, actionable recommendations. They are as comfortable in a client presentation as they are in a trafficking spec sheet.

Key Responsibilities

Strategy & Campaign Management

Lead the day-to-day management of DCO and performance content campaigns across paid social and programmatic channels, from brief through to in-market delivery

Develop and maintain DCO personalization and testing strategies to deliver against campaign KPI’s and client business objectives

Respond to briefs received from planning teams by developing scoped proposals — outlining creative approach, content architecture, timing, and resource requirements

Build and manage workback schedules across multiple concurrent campaigns, flagging risks and adjusting priorities as needed

Perform QA on creative assets and trafficking setups prior to launch, ensuring specs, naming conventions, and tracking are accurate

Client & Stakeholder Management

Serve as a primary point of contact for clients and agency partners throughout the campaign lifecycle

Manage expectations proactively — communicating status, flagging issues, and keeping all parties aligned across planning, creative, ad ops, activation, and development workstreams

Manage and coordinate across internal and external stakeholders, ensuring the right people are informed and engaged at the right stages of the campaign

Prepare and present campaign materials — including performance reports, strategic recommendations, and content proposals — in a clear, organized format

Measurement & Reporting

Define and manage KPIs in alignment with client and campaign objectives, establishing clear benchmarks at the outset of each engagement

Extract, analyze, and develop actionable insights against performance data on an ongoing basis, laddering up to broader business objectives

Build creative performance and media delivery reports that go beyond spend and impression data to assess how individual creative variables, formats, and messaging drove outcomes, surfacing clear direction and opportunities

Desired Skills & Experience

4+ years of experience in digital media, ad tech, or performance strategy

Hands-on experience with paid social activation (e.g., Meta Ads Manager, Business Manager, Commerce Manager)

Working knowledge of programmatic & social platforms and ad serving (e.g., CM360, FlashTalking, Meta Business Manager)

Familiarity with the addressable media and DCO ecosystem — how dynamic creative is built, trafficked, and optimized

Understanding of the creative production process: file types, specs, naming conventions, and the relationship between creative and media teams

Proficiency in Excel/Google Sheets for data analysis, and PowerPoint/Slides for presentation development

Strong written and verbal communication skills; able to present clearly to both internal teams and clients

Highly organized, with a demonstrated ability to manage multiple projects and competing deadlines simultaneously

Strong critical thinking and problem-solving skills — able to identify issues early and propose solutions

Familiarity with dynamic feed ad serving across channels and formats

Experience using Meta Advantage+, Commerce Manager

Experience working across cross-functional or cross-agency team structures

This is an active vacancy. We are currently hiring for this role and reviewing applications on an ongoing basis.

Expected Salary: $60,000 - $70,000

Skills

Omnicom Media is providing the compensation range that the company is willing to pay for this position based on the successful applicant’s education, experience, knowledge, skills and abilities. In addition, Omnicom Media provides rewarding offerings such as:

Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.

A flexible hybrid work model that works for you.

A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone

A chance to be part of and grow within a global network of agencies.

The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

Omnicom is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to canadatalent@mbww.com $60,000 - $70,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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$60,000 - $70,000

About Omnicom Media Group

10,000+

Omnicom Media, the media services division of Omnicom Group Inc., designs ecosystems for growth. Powered by the Omni Intelligence Platform, Omnicom Media connects best-in-class capabilities that enable our full-service media agencies OMD, Initiative, PHD, UM, Hearts & Science and Mediahub to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 40,000 people serving the world’s leading brands in Omnicom Media agencies around the globe.

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