Service Coordinator (1 Year Temporary)
About the role
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary We are currently recruiting for a Temporary Service Coordinator role with the Edmonton Systems business. This position is a maternity leave coverage, with an initial length of 1 year, with possibility of extension . This role will be reporting to the Manager, Process Systems and Solutions in Edmonton.
In this Service Coordinator role, excellent written and oral communication skills and your positive outgoing personality, combined with strong communication and relationship building skills, will allow you to work extensively with both internal and external customers.
Role And Responsibilities
- Acknowledge Purchase Orders
- Create Service Orders
- Invoice Service Orders
- Manage and Report Service Funds
- Coordinate Site Access
- Book Flights and Camps
- Customer LEM/Maximo time entry and billing
- Pay Invoices for contractors and service expenses
- Proactive communication with customers, service team, Application Specialists, Technical Specialists, and Managers
- Continual improvement of the order creation to invoicing process
- Produce month-end summaries reports
Qualifications And Skills
- Post-secondary or high school graduation plus business courses and/or 3+ years work related experience
- Comprehensive computer skills
- SAP experience considered an asset
- High ability to learn new business systems
- Extensive and exceptional customer service practices
- Good decision-making and organizational skills
- High degree of discretion and confidentiality
- Excellent initiativeTenacity and grit with a positive attitude
- Entrepreneurial work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: Sunday September 21, 2025 (11:59 pm MST)
Requisition ID: 1601
About Spartan Controls
Spartan Controls is the leading provider of industrial automation, valves, measurement and process control technology and solutions in Western Canada. For over 60 years, Spartan has provided customers with high performance automation solutions, industry expertise, lifecycle support, and technical training – delivering value our customers want. Our automation solutions are used in all process industries including oil and gas, oil sands, mining, pulp and paper, power, pipeline, and municipal. With our expert resources living and working in 14 communities across Western Canada, we are dedicated to providing exceptional customer experiences where expertise and collaboration come together.
We are a Canadian, employee-owned company with project experience spanning multiple industries. Our single point of contact reduces cost, improves the customer experience and allows us to quickly apply solutions and services to meet our customer’s automation challenges head-on.
Our strategic partnership with Emerson and other leading solution providers empowers us to connect our customers with world-class technology, exceptional technical expertise, and comprehensive lifecycle services. As an Emerson Impact Partner, we serve as the local, dedicated point of contact for sales, service, and applied engineering for Emerson's automation solutions business.
What sets us apart is our unique employee ownership model, which fosters a culture of stability and continuity. This model enables us to retain our intellectual capital and uphold a highly skilled and competent workforce. At Spartan Controls, our team members are driven by a customer-focused and entrepreneurial spirit. They have invested in their skills, training, and development to ensure that they deliver the utmost level of service. Within our organization, those who thrive exhibit a strong team-oriented mindset and a dedicated work ethic, consistently going above and beyond to exceed customer expectations.
Service Coordinator (1 Year Temporary)
About the role
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary We are currently recruiting for a Temporary Service Coordinator role with the Edmonton Systems business. This position is a maternity leave coverage, with an initial length of 1 year, with possibility of extension . This role will be reporting to the Manager, Process Systems and Solutions in Edmonton.
In this Service Coordinator role, excellent written and oral communication skills and your positive outgoing personality, combined with strong communication and relationship building skills, will allow you to work extensively with both internal and external customers.
Role And Responsibilities
- Acknowledge Purchase Orders
- Create Service Orders
- Invoice Service Orders
- Manage and Report Service Funds
- Coordinate Site Access
- Book Flights and Camps
- Customer LEM/Maximo time entry and billing
- Pay Invoices for contractors and service expenses
- Proactive communication with customers, service team, Application Specialists, Technical Specialists, and Managers
- Continual improvement of the order creation to invoicing process
- Produce month-end summaries reports
Qualifications And Skills
- Post-secondary or high school graduation plus business courses and/or 3+ years work related experience
- Comprehensive computer skills
- SAP experience considered an asset
- High ability to learn new business systems
- Extensive and exceptional customer service practices
- Good decision-making and organizational skills
- High degree of discretion and confidentiality
- Excellent initiativeTenacity and grit with a positive attitude
- Entrepreneurial work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: Sunday September 21, 2025 (11:59 pm MST)
Requisition ID: 1601
About Spartan Controls
Spartan Controls is the leading provider of industrial automation, valves, measurement and process control technology and solutions in Western Canada. For over 60 years, Spartan has provided customers with high performance automation solutions, industry expertise, lifecycle support, and technical training – delivering value our customers want. Our automation solutions are used in all process industries including oil and gas, oil sands, mining, pulp and paper, power, pipeline, and municipal. With our expert resources living and working in 14 communities across Western Canada, we are dedicated to providing exceptional customer experiences where expertise and collaboration come together.
We are a Canadian, employee-owned company with project experience spanning multiple industries. Our single point of contact reduces cost, improves the customer experience and allows us to quickly apply solutions and services to meet our customer’s automation challenges head-on.
Our strategic partnership with Emerson and other leading solution providers empowers us to connect our customers with world-class technology, exceptional technical expertise, and comprehensive lifecycle services. As an Emerson Impact Partner, we serve as the local, dedicated point of contact for sales, service, and applied engineering for Emerson's automation solutions business.
What sets us apart is our unique employee ownership model, which fosters a culture of stability and continuity. This model enables us to retain our intellectual capital and uphold a highly skilled and competent workforce. At Spartan Controls, our team members are driven by a customer-focused and entrepreneurial spirit. They have invested in their skills, training, and development to ensure that they deliver the utmost level of service. Within our organization, those who thrive exhibit a strong team-oriented mindset and a dedicated work ethic, consistently going above and beyond to exceed customer expectations.