Top Benefits
About the role
Job Description
The Account Manager will be responsible for managing and communicating with clients. He will oversee changing orders and following up on them with the clients.
Role and responsibilities
- Respond and maintain all customer requests via phone, fax, and email accurately and in a timely manner, while exceeding their expectations.
- Develop, maintain and sustain a positive relationship with all customers.
- Identify, develop and formulate growth strategies with the sales and marketing management team.
- Responsible for selling CMP’s full line of services and capabilities and occasionally meet/visit with customers while always reflecting positive company image.
- Initiate and maintain prime contact on all customer special projects and to follow up on said projects internally and externally until completion.
- Communicate major customer issues internally at CMP.
- Achieve a positive selling variance.
- Maintain and review all contracts and blanket orders on a continuous basis (contracts reviewed by CFO) as well as forecasts by products on all assigned customer accounts.
- Process and coordinate all customer requests, purchase orders, quotations, issue changes.
- All other related tasks are considered part of the role and may be assigned as needed.
Knowledge and Skill Requirements
- More than 3 years of relevant experience.
- Excellent customer service.
- Excellent level with Microsoft Excel.
- Meticulous and attention to detail.
- Confident and interpersonal skills.
- Able to work under pressure.
- Energetic and positive.
- Master the French and English language (customers from the United States).
All other related tasks are considered part of the role and may be assigned as needed
What we offer:
- A 4.0 company (at the cutting edge of technology)
- Clean and safe work environment
- Great opportunities for advancement
- Health insurance including dental
- Health and Wellness Program
- Work/Life Balance
- Recognition activities
- Free gym
- Cafeteria
- A positive and friendly work environment
- Free parking
Join our team today!
This job description has been written using masculine pronouns for simplicity, but the position is open to individuals of all genders.
Salary according to experience
Not the right fit? Search for Account Manager jobs in Châteauguay, QC
About CMP Advanced Mechanical Solutions
Recognized as one of North America's leading custom enclosure manufacturers, CMP Advanced Mechanical Solutions offers designing, engineering and manufacturing complex products to companies that evolve in technology markets such as telecommunications, railway, medical equipment, security systems and self-service kiosks / ATMs.
CMP-AMS has state of the art manufacturing and design facilities in Châteauguay, Quebec, near Montreal and Binghamton, N.Y.
The health and well-being of employees is at the heart of CMP's concerns. In 2013, the company received the "Employee Well-Being" jury's heartfelt prize and in 2014 won the Dux Contest for our healthy eating initiatives. Since January 2017, CMP has been certified as a "Healthy Company".
We work in partnership with our customers and suppliers through Excellence in our People Excellence in our business processes Excellence in a sustainable environment
Reconnu comme un leader pour la fabrication des boîtiers métalliques en Amérique du Nord, CMP Solutions Mécaniques Avancées offre des services de conception, d'ingénierie et de fabrication aux compagnies qui évoluent dans les marchés technologiques tels que la télécommunication, le domaine ferroviaire, les équipements médicaux, les systèmes de sécurité et les kiosques libre-service / ATM
CMP possède des installations à Châteauguay, Québec, près de Montréal et Binghamton, dans l'état de New York.
La santé et le bien-être des employés sont au cœur des préoccupations de CMP. En 2013, l'entreprise recevait le coup de cœur du jury « Bien-être des employés » et en 2014 elle était lauréate au concours Dux pour ses initiatives en matière de saines habitudes alimentaires. Depuis janvier 2017, CMP est certifiée « Entreprise en santé ».
Nous œuvrons en partenariat avec nos clients et fournisseurs grâce à L'excellence dans nos gens L'excellence dans nos processus de gestion L'excellence dans un environnement durable
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Top Benefits
About the role
Job Description
The Account Manager will be responsible for managing and communicating with clients. He will oversee changing orders and following up on them with the clients.
Role and responsibilities
- Respond and maintain all customer requests via phone, fax, and email accurately and in a timely manner, while exceeding their expectations.
- Develop, maintain and sustain a positive relationship with all customers.
- Identify, develop and formulate growth strategies with the sales and marketing management team.
- Responsible for selling CMP’s full line of services and capabilities and occasionally meet/visit with customers while always reflecting positive company image.
- Initiate and maintain prime contact on all customer special projects and to follow up on said projects internally and externally until completion.
- Communicate major customer issues internally at CMP.
- Achieve a positive selling variance.
- Maintain and review all contracts and blanket orders on a continuous basis (contracts reviewed by CFO) as well as forecasts by products on all assigned customer accounts.
- Process and coordinate all customer requests, purchase orders, quotations, issue changes.
- All other related tasks are considered part of the role and may be assigned as needed.
Knowledge and Skill Requirements
- More than 3 years of relevant experience.
- Excellent customer service.
- Excellent level with Microsoft Excel.
- Meticulous and attention to detail.
- Confident and interpersonal skills.
- Able to work under pressure.
- Energetic and positive.
- Master the French and English language (customers from the United States).
All other related tasks are considered part of the role and may be assigned as needed
What we offer:
- A 4.0 company (at the cutting edge of technology)
- Clean and safe work environment
- Great opportunities for advancement
- Health insurance including dental
- Health and Wellness Program
- Work/Life Balance
- Recognition activities
- Free gym
- Cafeteria
- A positive and friendly work environment
- Free parking
Join our team today!
This job description has been written using masculine pronouns for simplicity, but the position is open to individuals of all genders.
Salary according to experience
Not the right fit? Search for Account Manager jobs in Châteauguay, QC
About CMP Advanced Mechanical Solutions
Recognized as one of North America's leading custom enclosure manufacturers, CMP Advanced Mechanical Solutions offers designing, engineering and manufacturing complex products to companies that evolve in technology markets such as telecommunications, railway, medical equipment, security systems and self-service kiosks / ATMs.
CMP-AMS has state of the art manufacturing and design facilities in Châteauguay, Quebec, near Montreal and Binghamton, N.Y.
The health and well-being of employees is at the heart of CMP's concerns. In 2013, the company received the "Employee Well-Being" jury's heartfelt prize and in 2014 won the Dux Contest for our healthy eating initiatives. Since January 2017, CMP has been certified as a "Healthy Company".
We work in partnership with our customers and suppliers through Excellence in our People Excellence in our business processes Excellence in a sustainable environment
Reconnu comme un leader pour la fabrication des boîtiers métalliques en Amérique du Nord, CMP Solutions Mécaniques Avancées offre des services de conception, d'ingénierie et de fabrication aux compagnies qui évoluent dans les marchés technologiques tels que la télécommunication, le domaine ferroviaire, les équipements médicaux, les systèmes de sécurité et les kiosques libre-service / ATM
CMP possède des installations à Châteauguay, Québec, près de Montréal et Binghamton, dans l'état de New York.
La santé et le bien-être des employés sont au cœur des préoccupations de CMP. En 2013, l'entreprise recevait le coup de cœur du jury « Bien-être des employés » et en 2014 elle était lauréate au concours Dux pour ses initiatives en matière de saines habitudes alimentaires. Depuis janvier 2017, CMP est certifiée « Entreprise en santé ».
Nous œuvrons en partenariat avec nos clients et fournisseurs grâce à L'excellence dans nos gens L'excellence dans nos processus de gestion L'excellence dans un environnement durable