About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

The Clinical Operations Strategic Projects - Manager will have an exciting opportunity to apply their clinical operations and project management acumen to achieve transformation results in leading clinical projects that achieve key organizational strategic goals.

Reporting to the Director Clinical and Health System Strategy, the Senior Project Manager will manage all aspects of the projects to ensure that scope, quality, schedule, budget, resources, and risks are managed during each phase of a project's lifecycle. This role provides an exciting opportunity to work collaboratively with a wide variety of internal and external health system leaders to have a meaningful impact towards quality improvement and patient outcomes.

Here's What You'll Do

Clinical Operations Acumen

• Apply your deep understanding of hospital based clinical operations to lead the design and implementation of clinical projects in alignment with key organizational priorities.
• Effectively engage with clinical stakeholders, including physicians, nurses, interprofessional and administrative teams, to identify challenges and opportunities for improvement
• Collaborate with clinical teams to develop and execute change management plans, ensuring the successful adoption of new processes while maintaining high standards of patient safety and quality

Process Improvement and Project Management

• Utilize data-driven insights to evaluate existing processes, identify areas for improvement, and implement evidence-based strategies to streamline processes and workflows
• Research and integrate best practices from healthcare and related industries to design innovative solutions that address systemic challenges, improve service delivery, and support strategic objectives
• Apply effective facilitation, communication, and negation skills to work with internal and external stakeholders to prioritize and scope project objectives, tasks, deliverables and timelines throughout the project lifecycle
• Ensure that all requirements, risks, potential obstacles, and outcomes are clearly understood and incorporated into the project plan
• Develop business cases, conduct financial analyses, develop change management and implementation strategies
• Ensure tracking of project deliverables against project milestones and financial metrics, ensuring the project will be completed on time and within budget
• Ensure the delivery of project status reports to the project sponsors and key stakeholders, providing options and recommendations for corrective action to meet objectives when necessary

Here's What You'll Need

• Master in: Business Administration (MBA), Nursing (MN), Health Administration (MHA), Public Health (MPH), Health Informatics (MHI), or other relevant disciplines
• A degree in a health-related discipline is required (e.g. nursing)
• Experience in a hospital environment is required
• Project Management Professional (PMP) designation preferred
• 5 to 10 years managing increasingly complex clinical projects within the healthcare sector
• Experience in workflow analysis and simplification techniques
• Experience writing reports, briefing notes, status reports; and experience in process mapping
• Demonstrated capacity to prepare data driven reports and presentations
• Experience working with diverse stakeholders, ranging from frontline staff, clinicians, through to senior leadership/executives
• An ability to engage in clinical discussions
• Exemplary communication, organization, facilitation, collaboration, and relationship management skills
• Excellent computer skills and knowledge of computer applications, such as Microsoft Office (i.e.: Word, Excel, PowerPoint, Teams)
• Capacity to work in a fast-paced dynamic environment with multiple shifting priorities
• Ability to work in a highly accountable, measurement informed environment

Here's what you'll love

• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• A flexible remote hybrid work environment.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment Type: 12-month full-time (35 hours/week) with Benefits

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.