About the role
About Us
Are you ready to move distribution forward?
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.
We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!
Scope:
The Inside Sales Representative plays a critical role in supporting the external sales team and ensuring seamless customer experiences. This position is responsible for managing inbound sales inquiries, processing customer orders, maintaining ongoing client relationships, and coordinating the portfolio of mobile phones and accessories. The role requires a highly motivated, customer-oriented professional who is comfortable with technology, excels at managing multiple priorities, and thrives in a dynamic, team-driven environment. Acting as a key liaison between clients and internal departments, the Inside Sales Representative will contribute to driving sales performance and delivering high-quality service.
Duties & Responsibilities:
- Serve as the primary point of contact for customer inquiries related to mobile phones and accessories, ensuring timely and professional communication.
- Engage directly with customers to assess needs, resolve issues, and maintain strong business relationships.
- Support the Mobility Sales Team by qualifying leads, generating quotes, and managing orders accurately and efficiently.
- Provide assistance to external sales representatives and contribute to upselling opportunities and lead progression.
- Maintain accurate and detailed records of customer interactions using Asana, and process transactions through GP Dynamics.
- Coordinate with logistics and inventory teams to ensure accurate and timely product delivery.
- Assist in preparing sales reports, forecasts, and performance metrics to support data-driven decision-making.
- Deliver value-added services to customers, including bundle creation and coordination of marketing assets and printed materials.
- Provide customers with relevant product knowledge and technical support to address questions and concerns.
- Collaborate with the Marketing team to support promotional campaigns, rebates (BER) initiatives, and new product launches.
Skills & Qualifications:
- Bachelor’s degree in a related field, or an equivalent combination of education and experience
- Minimum of 2 years’ experience in inside sales, preferably in the telecommunications or consumer electronics industry
- Strong communication and interpersonal skills
- Proficiency in GP Dynamics and Microsoft Office Suite
- Proven ability to manage priorities in a fast-paced environment
- Passion for mobile technology and a commitment to delivering customer service excellence
The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification,
Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca
About Solutions 2 GO Inc.
Solutions 2 GO Inc. launched in Canada in June, 2004 to serve retailers and provide video game manufacturers with distinctly Canadian distribution solutions. The Company has grown to become North America’s largest full line distributor of video game entertainment products for the Sony PSP®, Sony PS4®, Nintendo Wii U™, Nintendo Switch, and the Microsoft Xbox One video game and entertainment systems, with offices and distribution centers in Ontario, Kentucky, Florida and Arizona. Building on that success, Solutions 2 GO Inc. has expanded into the Latin American market with offices located in Mexico, Colombia, Peru, Chile and Panama.
For more information about Solutions 2 GO Inc. please visit our website at www.solutions2go.ca.
About the role
About Us
Are you ready to move distribution forward?
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.
We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!
Scope:
The Inside Sales Representative plays a critical role in supporting the external sales team and ensuring seamless customer experiences. This position is responsible for managing inbound sales inquiries, processing customer orders, maintaining ongoing client relationships, and coordinating the portfolio of mobile phones and accessories. The role requires a highly motivated, customer-oriented professional who is comfortable with technology, excels at managing multiple priorities, and thrives in a dynamic, team-driven environment. Acting as a key liaison between clients and internal departments, the Inside Sales Representative will contribute to driving sales performance and delivering high-quality service.
Duties & Responsibilities:
- Serve as the primary point of contact for customer inquiries related to mobile phones and accessories, ensuring timely and professional communication.
- Engage directly with customers to assess needs, resolve issues, and maintain strong business relationships.
- Support the Mobility Sales Team by qualifying leads, generating quotes, and managing orders accurately and efficiently.
- Provide assistance to external sales representatives and contribute to upselling opportunities and lead progression.
- Maintain accurate and detailed records of customer interactions using Asana, and process transactions through GP Dynamics.
- Coordinate with logistics and inventory teams to ensure accurate and timely product delivery.
- Assist in preparing sales reports, forecasts, and performance metrics to support data-driven decision-making.
- Deliver value-added services to customers, including bundle creation and coordination of marketing assets and printed materials.
- Provide customers with relevant product knowledge and technical support to address questions and concerns.
- Collaborate with the Marketing team to support promotional campaigns, rebates (BER) initiatives, and new product launches.
Skills & Qualifications:
- Bachelor’s degree in a related field, or an equivalent combination of education and experience
- Minimum of 2 years’ experience in inside sales, preferably in the telecommunications or consumer electronics industry
- Strong communication and interpersonal skills
- Proficiency in GP Dynamics and Microsoft Office Suite
- Proven ability to manage priorities in a fast-paced environment
- Passion for mobile technology and a commitment to delivering customer service excellence
The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification,
Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca
About Solutions 2 GO Inc.
Solutions 2 GO Inc. launched in Canada in June, 2004 to serve retailers and provide video game manufacturers with distinctly Canadian distribution solutions. The Company has grown to become North America’s largest full line distributor of video game entertainment products for the Sony PSP®, Sony PS4®, Nintendo Wii U™, Nintendo Switch, and the Microsoft Xbox One video game and entertainment systems, with offices and distribution centers in Ontario, Kentucky, Florida and Arizona. Building on that success, Solutions 2 GO Inc. has expanded into the Latin American market with offices located in Mexico, Colombia, Peru, Chile and Panama.
For more information about Solutions 2 GO Inc. please visit our website at www.solutions2go.ca.