Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The Operations Manager, Project Logistics is responsible for leading and coordinating complex project cargo operations across Canada, ensuring safe, efficient, and cost-effective execution. This role oversees multi-location operations teams and serves as a key interface between clients, vendors, and internal stakeholders throughout the full project lifecycle.

The position combines operational leadership, commercial support, and process optimization. The Operations Manager plays a critical role in client engagement, proposal development, vendor management, and issue resolution while driving consistent standards, quality, and continuous improvement across the project logistics function.

You will be contributing to that vision by…

• Lead and manage Project Logistics operations teams across Halifax, Toronto, Montreal, and Vancouver, ensuring consistent service delivery and performance standards.
• Actively participate in client meetings to understand project requirements and provide operational input throughout planning and execution phases.
• Develop and support proposals, RFP responses, tenders, budgets, schedules, and execution plans for project cargo movements.
• Plan, track, and control project execution, monitoring timelines, quality, labor hours, budgets, and costs using appropriate scheduling and control tools.
• Ensure clear, timely communication of project status, milestones, and risks to clients, operations teams, and internal stakeholders.
• Deliver projects in line with client expectations while maintaining cost control, quality, and safety standards.
• Proactively manage scope changes, assess impacts, and implement mitigation or contingency plans as required.
• Identify opportunities for process improvement and standardization, documenting procedures and best practices across locations.
• Monitor customer bid platforms and market activity to identify upcoming project opportunities and support commercial teams.
• Maintain and enhance the project logistics vendor database, including qualifying new suppliers and updating vendor contact information.
• Research upcoming projects and collaborate with inside sales on pricing, feasibility, and operational input for proposals.
• Represent the company at industry events, networking functions, and client meetings to support relationship building and market visibility.
• Serve as the escalation point for operational or service issues, ensuring timely resolution and customer satisfaction.
• Complete month-end operational reviews and support sales and budget analysis related to project activities.
• Support projects outside standard business hours when required to ensure successful execution.

What skills & experience you will bring to us

• Proven experience managing out-of-gauge (OOG), breakbulk, and project cargo operations, with a strong track record of successful execution.
• 5-10 years of progressive management experience within freight forwarding, project logistics, or heavy-lift transportation environments.
• Bachelor's degree in Logistics, Supply Chain Management, Business, Engineering, or a related field.
• Strong leadership and people management skills, with experience leading multi-location or cross-functional teams.
• Excellent verbal and written communication skills, with the ability to engage effectively with clients, vendors, and internal stakeholders.
• Solid understanding of project logistics workflows, including planning, routing, equipment selection, and risk management.
• Experience supporting or leading client-facing activities such as proposals, tenders, and operational planning discussions.
• Strong commercial awareness, including cost control, budgeting, and margin considerations for complex projects.
• Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Proactive, open-minded, and solution-oriented approach to problem-solving and continuous improvement.
• Comfortable working independently and making informed operational decisions when required.
• Willingness to work outside standard business hours and travel as needed to support project execution.

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.