L2 Production Support Engineer – Reconciliation Applications
About the role
Role: L2 Production Support Engineer – Reconciliation Applications Location: Toronto, ON (Hybrid - 4 Days Onsite/Week) Fulltime
Experience 5–8+ years in L2 Application/Production Support within Banking, Capital Markets, or Investment Banking environments. Key Responsibilities Provide L2 production support for reconciliation and post-trade applications. Monitor and resolve production incidents and service requests within SLA. Perform incident triage, root cause analysis (RCA), and problem management. Support production releases, change requests, batch jobs, and application health checks. Work closely with L3, Development, Infrastructure, and Business teams to ensure platform stability. Participate in 24x7 production support and on-call rotations as required. Required Skills Strong Unix/Linux administration and troubleshooting. Strong SQL (Oracle/MS SQL/MySQL/PostgreSQL) for production issue analysis and data validation. Experience supporting reconciliation, post-trade, settlement, or capital markets applications. Good understanding of incident, problem, and change management (ITIL). Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, Kibana, etc. Shell scripting for operational support and automation. Excellent troubleshooting and stakeholder communication skills. Preferred Experience with IntelliMatch or other reconciliation platforms. Capital Markets or Investment Banking domain experience. Knowledge of production releases, batch scheduling (Autosys/Control-M), and DevOps/CI-CD processes. Experience supporting business-critical applications in 24x7 environments.
Not the right fit? Search for L2 Production Support Engineer jobs in Toronto, Ontario, Canada
About Zodiac Solutions, Inc
“Zodiac Solutions” is a “Minority Business Enterprise” headquartered in Texas, USA.
Our clients include large and small enterprises in the entertainment, media, financial, government, and healthcare sectors. We’ve carved out a niche as one of the industry’s top IT solutions providers by doing what we do best. To serve our diversified clientele, we go out of our way to learn about their business and assist them as needed.
Zodiac Solutions works on a client-centric approach guided by the business philosophy of building lasting customer relationships in an intensely competitive global environment.”
Similar Jobs
L2 Production Support Engineer – Reconciliation Applications
About the role
Role: L2 Production Support Engineer – Reconciliation Applications Location: Toronto, ON (Hybrid - 4 Days Onsite/Week) Fulltime
Experience 5–8+ years in L2 Application/Production Support within Banking, Capital Markets, or Investment Banking environments. Key Responsibilities Provide L2 production support for reconciliation and post-trade applications. Monitor and resolve production incidents and service requests within SLA. Perform incident triage, root cause analysis (RCA), and problem management. Support production releases, change requests, batch jobs, and application health checks. Work closely with L3, Development, Infrastructure, and Business teams to ensure platform stability. Participate in 24x7 production support and on-call rotations as required. Required Skills Strong Unix/Linux administration and troubleshooting. Strong SQL (Oracle/MS SQL/MySQL/PostgreSQL) for production issue analysis and data validation. Experience supporting reconciliation, post-trade, settlement, or capital markets applications. Good understanding of incident, problem, and change management (ITIL). Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, Kibana, etc. Shell scripting for operational support and automation. Excellent troubleshooting and stakeholder communication skills. Preferred Experience with IntelliMatch or other reconciliation platforms. Capital Markets or Investment Banking domain experience. Knowledge of production releases, batch scheduling (Autosys/Control-M), and DevOps/CI-CD processes. Experience supporting business-critical applications in 24x7 environments.
Not the right fit? Search for L2 Production Support Engineer jobs in Toronto, Ontario, Canada
About Zodiac Solutions, Inc
“Zodiac Solutions” is a “Minority Business Enterprise” headquartered in Texas, USA.
Our clients include large and small enterprises in the entertainment, media, financial, government, and healthcare sectors. We’ve carved out a niche as one of the industry’s top IT solutions providers by doing what we do best. To serve our diversified clientele, we go out of our way to learn about their business and assist them as needed.
Zodiac Solutions works on a client-centric approach guided by the business philosophy of building lasting customer relationships in an intensely competitive global environment.”