About the role
Location: INS Towers, BKC, Mumbai (On-site)
Organization: Champak Magazine – Delhi Press About Champak Champak, India’s most loved children’s magazine, has been inspiring and entertaining young readers for generations. As we continue to grow our print and digital reach, we are looking for a Subscription Manager who can lead efforts to expand our subscriber base and strengthen reader engagement.
Role Overview The Subscription Manager will be responsible for developing and executing strategies to acquire, retain, and engage magazine subscribers. This includes managing subscription operations, coordinating with sales, marketing, and distribution teams, and ensuring a smooth experience for our readers across print and digital platforms.
Key Responsibilities
- Subscription Growth:Develop and implement plans to increase individual and institutional (schools, libraries, retailers) subscriptions.
- Tele-calling Team Management: Lead and motivate the tele-calling team to achieve individual and team targets.Provide training and support to enhance the team's performance. Regularly evaluate the team's performance and implement improvement plans as needed.
- Retention & Engagement:Create loyalty and renewal programs to retain existing subscribers.
- Marketing & Campaigns:Work with the marketing manager to design and run promotional campaigns (emailers, social media, partnerships, events).
- Operations & Database Management:Maintain accurate subscription records, track payments, dispatch, renewals, and ensure timely delivery of issues.
- Customer Support:Handle subscriber queries, complaints, and feedback in coordination with the operations and dispatch teams.
- Reporting & Analysis:Prepare daily, monthly, weekly reports on subscriber trends, campaign performance, and renewal metrics.
- Collaboration:Own the working with editorial, marketing, and distribution departments to align subscription offers with content and campaign calendars.
- Institutional and bulk orders- Schools, Corporates, and Government: Lead the efforts for bulk subscription sales with schools, colleges, and other institutions
Bulk subscription orders from central and state government ministries and departments for public libraries and other social causes
Desired Skills & Qualifications
- Bachelor’s degree in Marketing, Business Administration, Communications, or related fields.
- 3–6 years of experience in subscription management, circulation, or customer retention, preferably in publishing or media.
- Strong understanding of CRM systems, data analytics, and Excel.
- Excellent communication, organization, and problem-solving skills.
- Creative thinker with the ability to propose and execute reader engagement ideas.
What We Offer
- Opportunity to work with one of India’s most iconic children’s media brands.
- Dynamic, collaborative, and growth-oriented work environment.
To Apply Send your resume and a short note on your relevant experience to **jobseditorial@delhipress.in
Subject line:** Application – Subscription Manager (Champak)
About Delhi Press
Delhi Press was established in 1939 by late Mr. Vishva Nath. The Caravan, an English literary magazine, was launched in the following year and became an immediate success, enjoying wide readership in the country. In 1945, Sarita, a Hindi monthly magazine was launched. Over the years, the group has launched a number of magazines that have been just as successful : Mukta, Champak, Grihshobha, Woman's Era, Suman Saurabh and Saras Salil. In 2008, the group has launched three new magazines and acquired two established titles. Today, it publishes 32 magazines in 9 languages. Recently added Nimallara Manasa and Butti magazines in Kannada. Infrastructure The company's corporate office is located in central Delhi. There are 12 regional offices in various state capitals across the country that serve as distribution centres and as editorial and advertising offices. All the magazines of Delhi Press are printed in company-owned state-of-the-art printing facilities. Delhi Press has, in fact, always been a pioneer in implementing the latest printing technology. Distribution Delhi Press commands the most highly integrated distribution network in India amongst magazine publishers. The group maintains direct contact with more than 3000 distributors and agents. There are 12 company owned distribution offices in various state capitals.
About the role
Location: INS Towers, BKC, Mumbai (On-site)
Organization: Champak Magazine – Delhi Press About Champak Champak, India’s most loved children’s magazine, has been inspiring and entertaining young readers for generations. As we continue to grow our print and digital reach, we are looking for a Subscription Manager who can lead efforts to expand our subscriber base and strengthen reader engagement.
Role Overview The Subscription Manager will be responsible for developing and executing strategies to acquire, retain, and engage magazine subscribers. This includes managing subscription operations, coordinating with sales, marketing, and distribution teams, and ensuring a smooth experience for our readers across print and digital platforms.
Key Responsibilities
- Subscription Growth:Develop and implement plans to increase individual and institutional (schools, libraries, retailers) subscriptions.
- Tele-calling Team Management: Lead and motivate the tele-calling team to achieve individual and team targets.Provide training and support to enhance the team's performance. Regularly evaluate the team's performance and implement improvement plans as needed.
- Retention & Engagement:Create loyalty and renewal programs to retain existing subscribers.
- Marketing & Campaigns:Work with the marketing manager to design and run promotional campaigns (emailers, social media, partnerships, events).
- Operations & Database Management:Maintain accurate subscription records, track payments, dispatch, renewals, and ensure timely delivery of issues.
- Customer Support:Handle subscriber queries, complaints, and feedback in coordination with the operations and dispatch teams.
- Reporting & Analysis:Prepare daily, monthly, weekly reports on subscriber trends, campaign performance, and renewal metrics.
- Collaboration:Own the working with editorial, marketing, and distribution departments to align subscription offers with content and campaign calendars.
- Institutional and bulk orders- Schools, Corporates, and Government: Lead the efforts for bulk subscription sales with schools, colleges, and other institutions
Bulk subscription orders from central and state government ministries and departments for public libraries and other social causes
Desired Skills & Qualifications
- Bachelor’s degree in Marketing, Business Administration, Communications, or related fields.
- 3–6 years of experience in subscription management, circulation, or customer retention, preferably in publishing or media.
- Strong understanding of CRM systems, data analytics, and Excel.
- Excellent communication, organization, and problem-solving skills.
- Creative thinker with the ability to propose and execute reader engagement ideas.
What We Offer
- Opportunity to work with one of India’s most iconic children’s media brands.
- Dynamic, collaborative, and growth-oriented work environment.
To Apply Send your resume and a short note on your relevant experience to **jobseditorial@delhipress.in
Subject line:** Application – Subscription Manager (Champak)
About Delhi Press
Delhi Press was established in 1939 by late Mr. Vishva Nath. The Caravan, an English literary magazine, was launched in the following year and became an immediate success, enjoying wide readership in the country. In 1945, Sarita, a Hindi monthly magazine was launched. Over the years, the group has launched a number of magazines that have been just as successful : Mukta, Champak, Grihshobha, Woman's Era, Suman Saurabh and Saras Salil. In 2008, the group has launched three new magazines and acquired two established titles. Today, it publishes 32 magazines in 9 languages. Recently added Nimallara Manasa and Butti magazines in Kannada. Infrastructure The company's corporate office is located in central Delhi. There are 12 regional offices in various state capitals across the country that serve as distribution centres and as editorial and advertising offices. All the magazines of Delhi Press are printed in company-owned state-of-the-art printing facilities. Delhi Press has, in fact, always been a pioneer in implementing the latest printing technology. Distribution Delhi Press commands the most highly integrated distribution network in India amongst magazine publishers. The group maintains direct contact with more than 3000 distributors and agents. There are 12 company owned distribution offices in various state capitals.