SP-02 - Mail and General Services Technician
About the role
For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
Come work for the CRA, one of Canada's top employers!
CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
Employees are required to work on-site in accordance with the CRA's requirement for on-site presence. Workplace arrangements are based on the position, work location and operational requirements, and are subject to change. Specific on-site presence requirements will be shared with candidates selected for appointment. Workplace accommodations based on the duty to accommodate as well as individual exceptions may be granted depending on the circumstances and the nature of the work being performed.
Description Of The Job Duties
Receives, sorts verifies, inventories, stores, issues, distributes and ships mail and materiel; and disposes of materiel. Processes incoming and outgoing mail including counting and recording of all remittances. Maintains statistics on incoming and outgoing mail volumes and inputs mail and materiel management data into established data collection tools. Reports damages, shortages and deterioration of materiel. Picks up classified waste from clients and prepares for destruction. Dismantles moves and erects office enclosures and provides basic maintenance, moving, and storage services. Operates materiel handling equipment, e.g. motorized and non-motorized forklifts, and drives light and heavy vehicles. Provides guidance to Agency clients regarding materiel handling and mail services.
Refer to SP0324 to view the work description. If you're unable to access the link, please contact the person or email listed at the bottom of the notice to request a copy of the work description.
Definitions of key terms to simplify some of the language you will find on our job posters are available at:
Important information on staffing at the CRA Definitions for job seekers - Canada.ca
The Canada Revenue Agency (CRA) currently has restrictions on certain hiring activities. As a result, any staffing from this process will be limited to temporary opportunities. Permanent staffing may be considered if circumstances change while this pool is still valid.
To apply
Who Can Apply
Any individual residing in Canada, and Canadian citizens and permanent residents residing abroad.
Preference for appointment will be given to veterans first, followed by Canadian citizens and permanent residents.
and eligible veterans and Canadian Armed Forces members
and individuals with preferred status who live or work less than 40km from the position(s) being staffed.
The pool established from this staffing process may be used to staff similar positions.
Location
Please note that this process will be used to staff positions only in:
British Columbia: Lower Mainland (Surrey/Vancouver), Victoria, Penticton, Kelowna and Prince George. Alberta: Edmonton, Calgary, Lethbridge and Red Deer. Saskatchewan: Regina and Saskatoon.
If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.
Minimum staffing requirement
Education
Successful completion of two years of secondary school or CRA-approved alternatives. CRA-approved alternatives to two years of secondary school include: an acceptable combination of education, training and/or experience.
Foreign Education Credentials And Designations
Please note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations.
If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials.
Any applicable fees are your responsibility.
You must upload your education credentials in the education section of your candidate profile and submit all required documents by the closing date and time of this poster. Failure to provide this information may result in your application being screened out without further consideration.
Experience
Essential staffing requirements
No experience required
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
Mandatory
Minimum Staffing Requirements
Performance validation, if required Language requirements: English essential Suitability* If you are a former CRA employee whose most recent period of CRA employment ended due to one of the following ways, a case-by-case review will be conducted to determine if the reason(s) for your end of CRA employment impacts your ability to meet the Suitability requirement for the position(s) being staffed through this staffing process:
Rejection on probation
Termination of employment for incompetence
Termination of employment for misconduct
Essential Staffing Requirements
Korn Ferry Unsupervised Internet Test (UIT)
Assessments will be conducted in July 2026. You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case-by-case basis.
We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on the Korn Ferry Unsupervised Internet Test (UIT).
Additional asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated.
The following asset staffing requirements may be applied at the appointment stage:
Qualifications Knowledge Specific experience Additional education or training Budgetary considerations Duration of appointment Start date Minimize business disruption Employment Equity
Conditions of employment
Reliability and Security: Reliability Status Required on-site presence - Physically work from the office 5 days per week within British Columbia, Alberta and Saskatchewan Willingness to work overtime Willingness to travel Willingness to work on evenings and/or on weekends Willingness to take and successfully complete training Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
Some Positions May Require
Valid driver's license or personal mobility to a degree normally associated with the possession of a driver's license - Valid Class 5 driver's license with clean driving record Willingness to drive light or heavy trucks on public roads for a period of up to 3 hours Capacity to regularly lift objects weighing more then 10 kg Capacity to climb, bend, lift, carry heavy cartons, mailbags, pallets and furniture exceeding 10 kilograms and push heavy carts on a daily basis for up to 5 hours
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Not the right fit? Search for SP-02 jobs in Canada
About National Research Council Canada / Conseil national de recherches Canada
The National Research Council of Canada (NRC) is the Government of Canada's largest research and technology organization. Working with our partners, we're delivering a national platform for innovation. We conduct research, support small and medium-sized companies to help them scale up and compete and we connect Canadian innovators to leading R&D capabilities. We also enable cross-sector partnership and collaboration here at home.
Terms of use: https://nrc.canada.ca/en/corporate/contact-us/stay-connected
Le Conseil national de recherches Canada (CNRC) est la plus grande organisation de recherche et de technologie du gouvernement du Canada. Nous fournissons, en collaboration avec nos partenaires, une plateforme nationale pour l'innovation. Nous faisons de la recherche, nous soutenons les PME pour les aider à prendre de l'expansion et à être concurrentielles. Nous mettons les innovateurs canadiens en contact avec des capacités de R D de pointe et favorisons également les partenariats et la collaboration intersectoriels ici au pays.
Conditions d'utilisation : https://nrc.canada.ca/fr/organisation/contactez-nous/restez-branches
Similar Jobs
SP-02 - Mail and General Services Technician
About the role
For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
Come work for the CRA, one of Canada's top employers!
CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
Employees are required to work on-site in accordance with the CRA's requirement for on-site presence. Workplace arrangements are based on the position, work location and operational requirements, and are subject to change. Specific on-site presence requirements will be shared with candidates selected for appointment. Workplace accommodations based on the duty to accommodate as well as individual exceptions may be granted depending on the circumstances and the nature of the work being performed.
Description Of The Job Duties
Receives, sorts verifies, inventories, stores, issues, distributes and ships mail and materiel; and disposes of materiel. Processes incoming and outgoing mail including counting and recording of all remittances. Maintains statistics on incoming and outgoing mail volumes and inputs mail and materiel management data into established data collection tools. Reports damages, shortages and deterioration of materiel. Picks up classified waste from clients and prepares for destruction. Dismantles moves and erects office enclosures and provides basic maintenance, moving, and storage services. Operates materiel handling equipment, e.g. motorized and non-motorized forklifts, and drives light and heavy vehicles. Provides guidance to Agency clients regarding materiel handling and mail services.
Refer to SP0324 to view the work description. If you're unable to access the link, please contact the person or email listed at the bottom of the notice to request a copy of the work description.
Definitions of key terms to simplify some of the language you will find on our job posters are available at:
Important information on staffing at the CRA Definitions for job seekers - Canada.ca
The Canada Revenue Agency (CRA) currently has restrictions on certain hiring activities. As a result, any staffing from this process will be limited to temporary opportunities. Permanent staffing may be considered if circumstances change while this pool is still valid.
To apply
Who Can Apply
Any individual residing in Canada, and Canadian citizens and permanent residents residing abroad.
Preference for appointment will be given to veterans first, followed by Canadian citizens and permanent residents.
and eligible veterans and Canadian Armed Forces members
and individuals with preferred status who live or work less than 40km from the position(s) being staffed.
The pool established from this staffing process may be used to staff similar positions.
Location
Please note that this process will be used to staff positions only in:
British Columbia: Lower Mainland (Surrey/Vancouver), Victoria, Penticton, Kelowna and Prince George. Alberta: Edmonton, Calgary, Lethbridge and Red Deer. Saskatchewan: Regina and Saskatoon.
If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.
Minimum staffing requirement
Education
Successful completion of two years of secondary school or CRA-approved alternatives. CRA-approved alternatives to two years of secondary school include: an acceptable combination of education, training and/or experience.
Foreign Education Credentials And Designations
Please note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations.
If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials.
Any applicable fees are your responsibility.
You must upload your education credentials in the education section of your candidate profile and submit all required documents by the closing date and time of this poster. Failure to provide this information may result in your application being screened out without further consideration.
Experience
Essential staffing requirements
No experience required
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
Mandatory
Minimum Staffing Requirements
Performance validation, if required Language requirements: English essential Suitability* If you are a former CRA employee whose most recent period of CRA employment ended due to one of the following ways, a case-by-case review will be conducted to determine if the reason(s) for your end of CRA employment impacts your ability to meet the Suitability requirement for the position(s) being staffed through this staffing process:
Rejection on probation
Termination of employment for incompetence
Termination of employment for misconduct
Essential Staffing Requirements
Korn Ferry Unsupervised Internet Test (UIT)
Assessments will be conducted in July 2026. You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case-by-case basis.
We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on the Korn Ferry Unsupervised Internet Test (UIT).
Additional asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated.
The following asset staffing requirements may be applied at the appointment stage:
Qualifications Knowledge Specific experience Additional education or training Budgetary considerations Duration of appointment Start date Minimize business disruption Employment Equity
Conditions of employment
Reliability and Security: Reliability Status Required on-site presence - Physically work from the office 5 days per week within British Columbia, Alberta and Saskatchewan Willingness to work overtime Willingness to travel Willingness to work on evenings and/or on weekends Willingness to take and successfully complete training Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
Some Positions May Require
Valid driver's license or personal mobility to a degree normally associated with the possession of a driver's license - Valid Class 5 driver's license with clean driving record Willingness to drive light or heavy trucks on public roads for a period of up to 3 hours Capacity to regularly lift objects weighing more then 10 kg Capacity to climb, bend, lift, carry heavy cartons, mailbags, pallets and furniture exceeding 10 kilograms and push heavy carts on a daily basis for up to 5 hours
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Not the right fit? Search for SP-02 jobs in Canada
About National Research Council Canada / Conseil national de recherches Canada
The National Research Council of Canada (NRC) is the Government of Canada's largest research and technology organization. Working with our partners, we're delivering a national platform for innovation. We conduct research, support small and medium-sized companies to help them scale up and compete and we connect Canadian innovators to leading R&D capabilities. We also enable cross-sector partnership and collaboration here at home.
Terms of use: https://nrc.canada.ca/en/corporate/contact-us/stay-connected
Le Conseil national de recherches Canada (CNRC) est la plus grande organisation de recherche et de technologie du gouvernement du Canada. Nous fournissons, en collaboration avec nos partenaires, une plateforme nationale pour l'innovation. Nous faisons de la recherche, nous soutenons les PME pour les aider à prendre de l'expansion et à être concurrentielles. Nous mettons les innovateurs canadiens en contact avec des capacités de R D de pointe et favorisons également les partenariats et la collaboration intersectoriels ici au pays.
Conditions d'utilisation : https://nrc.canada.ca/fr/organisation/contactez-nous/restez-branches