Top Benefits
About the role
Is this job for you?:
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our Fleet support team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Fleet division! We are currently seeking an enthusiastic and organized Support Representative with a passion for customer service to join our team at The Brick's delivery department!
Responsibilities:
- Provide courteous, prompt and professional service to drivers and customers over the phone
- Resolve customer concerns and respond to their inquiries
- Process routine clerical transactions in-between phone calls
- Full cycle biweekly payroll processing for commission, hourly employees
- Maintain time & attendance tracking system
- Respond to payroll inquiries from retail locations with urgency and be a solution provider
- Intermediate Excel skills including vlookup, pivot tables, data manipulation and analysis
- Work closely with retail locations and other areas of Human Resources within the organization
- Assist with other payroll duties, as assigned
Qualifications:
- Some retail and payroll experience
- Knowledge of ADP, Kronos and Workforce Now (WFN) preferred
- Excellent interpersonal and communication skills
- Basic excel skills
- Ability to manage confidential and sensitive employee personnel files
- Exceptional organizational and time-management skills required
- Must display a positive attitude, be flexible and able to adapt to changing priorities
- Ability to multitask and meet deadlines under pressure, without sacrificing detail
- Self starter and team player; able to work independently with minimal supervision
- Ability to interpret, implement and adhere to organizational policies and procedures
Why The Brick?:
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
About The Brick
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Top Benefits
About the role
Is this job for you?:
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our Fleet support team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Fleet division! We are currently seeking an enthusiastic and organized Support Representative with a passion for customer service to join our team at The Brick's delivery department!
Responsibilities:
- Provide courteous, prompt and professional service to drivers and customers over the phone
- Resolve customer concerns and respond to their inquiries
- Process routine clerical transactions in-between phone calls
- Full cycle biweekly payroll processing for commission, hourly employees
- Maintain time & attendance tracking system
- Respond to payroll inquiries from retail locations with urgency and be a solution provider
- Intermediate Excel skills including vlookup, pivot tables, data manipulation and analysis
- Work closely with retail locations and other areas of Human Resources within the organization
- Assist with other payroll duties, as assigned
Qualifications:
- Some retail and payroll experience
- Knowledge of ADP, Kronos and Workforce Now (WFN) preferred
- Excellent interpersonal and communication skills
- Basic excel skills
- Ability to manage confidential and sensitive employee personnel files
- Exceptional organizational and time-management skills required
- Must display a positive attitude, be flexible and able to adapt to changing priorities
- Ability to multitask and meet deadlines under pressure, without sacrificing detail
- Self starter and team player; able to work independently with minimal supervision
- Ability to interpret, implement and adhere to organizational policies and procedures
Why The Brick?:
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
About The Brick
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!