About the role
Our client is seeking a highly motivated and self-driven Site Reliability Engineer (SRE).
Requirements:
- Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot
- Modern Email Infrastructure such as M365, Sendgrid etc.
- Microsoft 365 – Teams including Channels, OneDrive
- Full life Cycle Testing and deployment of MS-released patching – all environments.
- Responsible for supporting EDR for enterprise Storage and cloud repositories.
- Microsoft – Windows Servers Eco-System
- Microsoft Entra ID user and access management and third-party integrations.
- Backup solutions (Rubrik On-Prem and RSC, Veritas)
- Azure MFA/SSO/SSPR
- PING FED and DIR - SSO and SSPR
- Monitor and maintain server, storage, and network systems to ensure high availability and performance.
- Manage incident, problem, and change management processes for infrastructure components.
- Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents.
- Execute infrastructure health checks, capacity planning, and performance tuning.
- Maintain system documentation, operational procedures, and configuration records.
- Respond to monitoring alerts and perform first- and second-level troubleshooting.
- Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues.
- Participate in on-call rotation and provide after-hours support as needed.
- Identify and implement automation opportunities to improve operational efficiency.
- Excellent communication and documentation skills
- Strong sense of ownership and operational awareness
- Able to work cross-functionally across dev, infrastructure, and legacy support teams
- Comfortable maintaining reliability for systems you didn’t originally build
About Patch Tech Staffing
Patch is dedicated to providing customized tech (IT/AV) staffing solutions that meet the unique needs and company culture of our clients across North America.
We offer staffing services for a wide range of technical positions, including software developers, network engineers, project managers, cybersecurity professionals, audio visual professionals and many more. Our extensive network of industry contacts and talent pools allows us to quickly identify and attract the best candidates for our clients' needs.
We offer flexible staffing options including temporary, contract-to-hire, and direct placement services. Whether you need to quickly fill a short-term project or hire a permanent employee, we have the expertise and resources to meet your staffing needs.
About the role
Our client is seeking a highly motivated and self-driven Site Reliability Engineer (SRE).
Requirements:
- Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot
- Modern Email Infrastructure such as M365, Sendgrid etc.
- Microsoft 365 – Teams including Channels, OneDrive
- Full life Cycle Testing and deployment of MS-released patching – all environments.
- Responsible for supporting EDR for enterprise Storage and cloud repositories.
- Microsoft – Windows Servers Eco-System
- Microsoft Entra ID user and access management and third-party integrations.
- Backup solutions (Rubrik On-Prem and RSC, Veritas)
- Azure MFA/SSO/SSPR
- PING FED and DIR - SSO and SSPR
- Monitor and maintain server, storage, and network systems to ensure high availability and performance.
- Manage incident, problem, and change management processes for infrastructure components.
- Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents.
- Execute infrastructure health checks, capacity planning, and performance tuning.
- Maintain system documentation, operational procedures, and configuration records.
- Respond to monitoring alerts and perform first- and second-level troubleshooting.
- Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues.
- Participate in on-call rotation and provide after-hours support as needed.
- Identify and implement automation opportunities to improve operational efficiency.
- Excellent communication and documentation skills
- Strong sense of ownership and operational awareness
- Able to work cross-functionally across dev, infrastructure, and legacy support teams
- Comfortable maintaining reliability for systems you didn’t originally build
About Patch Tech Staffing
Patch is dedicated to providing customized tech (IT/AV) staffing solutions that meet the unique needs and company culture of our clients across North America.
We offer staffing services for a wide range of technical positions, including software developers, network engineers, project managers, cybersecurity professionals, audio visual professionals and many more. Our extensive network of industry contacts and talent pools allows us to quickly identify and attract the best candidates for our clients' needs.
We offer flexible staffing options including temporary, contract-to-hire, and direct placement services. Whether you need to quickly fill a short-term project or hire a permanent employee, we have the expertise and resources to meet your staffing needs.