Position Overview

Under the general supervision of the Clinical Manager, RN, RPN and/or LPN, the Ward Clerk acts as a member of the health care team, performing clerical, receptionist, and related duties as directed. The Ward Clerk demonstrates a commitment to the values, vision, goals, and objectives of the Region/facility/unit.

Experience

• Previous patient care experience preferred.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized Unit Clerk training program required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Information and/or training will be provided within the probation period for the following:
  • Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHMIS) and Principles of Routine Practices (Universal Precautions).
  • Regional, site and unit policies and procedures.
  • Roles and responsibilities of members of the health care team.
• Medical terminology (75% pass mark) required.
• Typing/keyboarding skills minimum 40 wpm required.
• Current hospital-based information systems/programs; scheduling systems/programs preferred.
• Excellent command of the English language (both oral and written).
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• General administrative and secretarial skills and ability to perform all tasks and responsibilities relevant to duties of the position.
• Ability to organize and prioritize workload.
• Ability to recognize and pursue self-development opportunities.
• Effective verbal and written communication skills.
• Ability to respond to a variety of simultaneous demands.
• Ability to operate information technology equipment as required, e.g., fax, photocopier, computer, etc.
• Ability to perform as a team member and seek assistance as necessary.

Physical Requirements

• Must be able to function effectively in a stressful environment with frequent interruptions.