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The Family Centre of Northern Alberta logo

Operations Assistant

Wallaceburg, ON
CA$29 - CA$32/hour
Mid Level
Full-Time

Top Benefits

Competitive salary
Health and dental plan
Employer-matching RRSP program

About the role

Permanent-Full-Time

The Family Centre seeks to hire a full-time Operations Assistant to support the Lead Supervisor in the daily operations of the centre, ensuring a safe, nurturing, and developmentally appropriate environment for children. This role involves assisting with staff, program planning, administrative tasks, and maintaining compliance with childcare regulations for the Wallaceburg & Area Parent and Preschool Program. (The Corporate name of Wallaceburg and Area Parent & Preschool Program will be referred to from this point on as The Family Centre)

Directly accountable to the Lead Supervisor. In the Lead Supervisor's absence, reports to the Director.

Salary: $28.73-$32.08 an hour

Hours: between the hours of 6:30 am and 5:30 pm

Location: Wallaceburg

Position Type: Full Time

Closing date: May 14, 2026

Apply: E-mail a copy of your resume to karenmcdowell@wallaceburgfamilycentre.ca (mailto: karenmcdowell@wallaceburgfamilycentre.ca)

What The Family Centre offers:

  • Competitive salary
  • Comprehensive benefits package including health and dental plan
  • Employer-matching RRSP program
  • A unique culture that fosters leadership, responsiveness, communication, and teamwork
  • A place where everyone’s opinions will be respected and contributions valued
  • A strong commitment to equity and diversity in the workplace and community

In this role you will…:
Operational Support

  • Assist the Supervisor in overseeing daily centre operations to ensure smooth workflow
  • Step in to manage routines and address immediate issues when the Supervisor is unavailable or is managing competing priorities
  • Help coordinate staff schedules, breaks, and room coverage in a busy environment

Staff Support & Leadership

  • Provide guidance and support to educators and support staff
  • Help onboard and mentor new employees
  • Promote a positive, collaborative team environment during high-stress periods

Childcare Programming

  • Support implementation of age-appropriate programs and activities
  • Ensure rooms are properly staffed and ratios are always maintained
  • Step into classrooms as needed to maintain quality care and supervision

Compliance & Safety

  • Assist in ensuring adherence to licensing regulations, policies, and procedures
  • Monitor health, safety, and cleanliness standards throughout the centre
  • Support documentation, incident reporting, and inspections

Family Communication

  • Act as a point of contact for parents when the Supervisor is unavailable
  • Address routine inquiries, concerns, and updates in a professional manner

Administrative Support

  • Help with attendance tracking, documentation, and record-keeping
  • Support scheduling, supply management, and general administrative tasks
  • Assist in preparing reports or materials required by the Supervisor

All other duties as assigned.

To qualify for this role, you must have...

QUALIFICATIONS:

  • Diploma in Early Childhood Education (ECE) or related field
  • Registered and in good standing with College of ECE
  • Experience in Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Knowledge of childcare regulations and licensing requirements
  • Excellent communication and conflict-resolution skills
  • Current First Aid & C.P.R

SKILLS & COMPETENCIES- Strong communication and interpersonal skills

  • Leadership and teamwork abilities
  • Organizational and multitasking skills
  • Knowledge of child development and early learning frameworks
  • Problem-solving and conflict-resolution skills

We are an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Should the applicant require any accommodations during the application process, please notify us at karenmcdowell@wallaceburgfamilycentre.ca (mailto: karenmcdowell@wallaceburgfamilycentre.ca)

About The Family Centre of Northern Alberta

Individual and Family Services
51-200

The Family Centre is a non-profit agency that provides workshops, classes, counselling, family support services, and therapeutic foster care services to foster healthy families in healthy communities.

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