We are seeking a highly experienced Business Architect/Consultant with a strong understanding of the Industrial Manufacturing sector. This role plays a key part in helping our clients recognize the value of their partnership with us—acting as a strategic advisor across B2B, B2C/DTC Commerce, PIM, Supply Chain, and Marketplace initiatives.

Role Overview

The Business Architect/Consultant works at the intersection of business strategy and digital commerce execution. You will guide clients through discovery, define future-state solutions, support implementation teams, and serve as a trusted thought partner who brings clarity, structure, and industry insight to complex challenges.

Key Responsibilities

Discovery & Engagement Leadership

• Support the leadership of client engagements by driving discovery activities and shaping the strategic direction.

• Conduct structured workshops (requirements gathering, current-state analysis, pain-point exploration, and future-state visioning) to extract detailed, actionable insights.

• Convert business challenges into clearly articulated requirements, user stories, and process designs—surfacing gaps, dependencies, and risks across business and technology teams.

• Produce high-quality discovery deliverables, including:

• As-is and to-be process flows

• Requirements documentation

• User journeys, use cases, and activity diagrams

• Integration and data considerations

• Executive-ready summaries and recommendations

Strategic Advisory

• Operate as a trusted advisor to senior client leaders by applying deep knowledge of Manufacturing and Digital Commerce ecosystems.
• Provide guidance on strategic roadmaps, operating models, and modernization approaches.
• Advise on digital commerce platform capabilities, solution components, and architectural considerations in partnership with technical architects.
• Prepare concise decision-ready materials that help executives prioritize investments and understand business impact.
• Assess digital commerce strategies or channels and recommend initiatives to drive measurable growth or efficiency.

Client Delivery & Implementation Support

• Work closely with Engagement Managers/Directors to maintain scope, manage stakeholders, and ensure successful execution.
• Ensure requirements are ready for implementation teams; validate estimates, assumptions, and solution approaches.
• Collaborate with development and architecture teams to evaluate trade-offs between usability, performance, and technical feasibility.
• Participate in or lead quarterly business reviews with clients to guide ongoing success and optimization.

Thought Leadership

• Engage with industry analysts and stay current with trends in commerce, supply chain, and industrial manufacturing.
• Create thought leadership content (articles, whitepapers, short videos/webinars) showcasing expertise in Manufacturing and Digital Commerce.
• Represent The Company at conferences, webinars, and industry events as a subject-matter expert.

Qualifications

• Bachelor’s degree in Business, Computer Science, Marketing, Engineering, or a related field.
• 5+ years of experience as a Business Analyst, Business Architect, Solution Architect, or similar role within eCommerce or digital transformation environments.
• Strong familiarity with the Industrial Manufacturing domain is highly preferred.
• Proven background in eCommerce consulting—including strategy development, financial/business modeling, and competitive analysis.
• Demonstrated ability to lead complex initiatives and deliver solutions within scope, timelines, and budgets.
• Excellent communication skills, including the ability to present to C-Suite audiences and distill complex information into clear priorities.

Preferred Skills

• Business Analysis certification (e.g., CBAP, CCBA).
• Experience working in a consulting or professional services environment.

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