Logistics Handling Operations Team Leader Canada Inc (Montréal)
Top Benefits
About the role
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Summary: The Dispatch Team Lead is responsible for daily dispatch operations and providing hands-on leadership to the team. Assign routes, coordinate shipments, and ensure full compliance with all regulatory and company requirements. Manage same-day dispatch, load planning, and next-day routing while actively monitoring performance and resolving issues in real time to protect service levels and on-time delivery. Act as the first point of escalation and drive quick, effective solutions to operational challenges. Communicate proactively with drivers, customers, and internal teams, maintain accurate system records, and ensure all documentation is complete. Coach, mentor, and support team members to strengthen performance and support ongoing development.
What You’ll Do Lead & Support the Dispatch Team
Provide day-to-day direction and support to dispatch staff in a fast-paced environment Act as the first point of escalation for operational issues and service exceptions Coach and mentor team members to improve performance and decision-making Help onboard and train new dispatchers
Manage Daily Dispatch Operations
Plan and assign daily pick-up and delivery routes to drivers and owner-operators Execute same-day dispatch while supporting complex routing needs Perform load planning to ensure efficient freight staging and departures Prepare next-day routing, including driver assignments and delivery sequencing
Monitor & Optimize Performance
Track driver progress using GPS and dispatch systems Adjust routes in real time to mitigate delays and meet service expectations Prioritize urgent and time-sensitive shipments Resolve delivery challenges through rerouting and coordination
Collaborate Across Teams
Work closely with warehouse teams to ensure freight readiness Partner with Customer Service to meet customer-specific needs Maintain strong communication with drivers and internal stakeholders
Ensure Accuracy & Compliance
Maintain accurate shipment records and documentation (BOLs, PODs, etc.) Ensure compliance with all regulatory and company requirements Update and verify data within the Transportation Management System (TMS)
What We’re Looking For
2–3+ years of dispatch or transportation operations experience (LTL, P&D, courier preferred) Previous experience in a lead, senior, or informal leadership role is an asset Strong knowledge of routing, load planning, and regional geography Experience with TMS, GPS tracking tools, and dispatch systems Solid understanding of transportation regulations and safety practices
Key Skills:
Leadership and team coordination Strong communication and problem-solving abilities Ability to multitask and thrive under pressure High attention to detail and situational awareness Customer-focused mindset with a commitment to service excellence
Minimum:
High School Diploma or GED required. Minimum 2–3 years of dispatch or transportation operations experience (P&D, courier, LTL preferred). Previous lead hand, senior dispatcher, or informal leadership experience strongly preferred. Strong knowledge of regional geography and routing principles. Proficiency with dispatch systems, TMS platforms, and standard business applications.
Salary Range: $28.28 - $35.35 per hour This salary range is presented in compliance with applicable pay transparency laws and reflects the range we reasonably expect to pay for this role at the time of posting. Individual compensation is determined based on relevant experience, education, skills, and alignment with internal compensation practices. At CEVA we are committed to creating a safe and healthy work environment. We offer:
A Competitive Compensation PackageComprehensive Health & Dental Benefits Professional Development Opportunities Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.
Not the right fit? Search for Logistics Handling Operations Team Leader Canada Inc jobs in Montreal, Quebec, Canada
About CMA CGM
Led by Rodolphe Saadé, the CMA CGM Group, a global player in sea, land, air and logistics solutions, serves more than 420 ports around the world across 5 continents, with a fleet of around 623 vessels.
The Group transported 21.7 million TEU containers (twenty-foot equivalent units) in 2022. With its subsidiary CEVA Logistics, a global logistics player which transported 522,000 tonnes of air cargo and more than 22 million shipments of inland freight, and its air cargo division CMA CGM AIR CARGO, the CMA CGM Group is constantly innovating to provide customers a comprehensive and increasingly efficient offering, thanks to new shipping, inland, air freight and logistics solutions. Firmly committed to the energy transition in shipping and a pioneer in its use of alternative fuels, the CMA CGM Group has set a Net Zero-Carbon target for 2050.
Each year, via the CMA CGM Foundation, the Group supports thousands of children as part of its efforts to promote education for all and equal opportunities. The CMA CGM Foundation also intervenes in humanitarian crises requiring an emergency response by calling on the Group’s shipping and logistics expertise to deliver humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs 155,000 people worldwide, including nearly 4,000 in Marseille where its head office is located.
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Logistics Handling Operations Team Leader Canada Inc (Montréal)
Top Benefits
About the role
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Summary: The Dispatch Team Lead is responsible for daily dispatch operations and providing hands-on leadership to the team. Assign routes, coordinate shipments, and ensure full compliance with all regulatory and company requirements. Manage same-day dispatch, load planning, and next-day routing while actively monitoring performance and resolving issues in real time to protect service levels and on-time delivery. Act as the first point of escalation and drive quick, effective solutions to operational challenges. Communicate proactively with drivers, customers, and internal teams, maintain accurate system records, and ensure all documentation is complete. Coach, mentor, and support team members to strengthen performance and support ongoing development.
What You’ll Do Lead & Support the Dispatch Team
Provide day-to-day direction and support to dispatch staff in a fast-paced environment Act as the first point of escalation for operational issues and service exceptions Coach and mentor team members to improve performance and decision-making Help onboard and train new dispatchers
Manage Daily Dispatch Operations
Plan and assign daily pick-up and delivery routes to drivers and owner-operators Execute same-day dispatch while supporting complex routing needs Perform load planning to ensure efficient freight staging and departures Prepare next-day routing, including driver assignments and delivery sequencing
Monitor & Optimize Performance
Track driver progress using GPS and dispatch systems Adjust routes in real time to mitigate delays and meet service expectations Prioritize urgent and time-sensitive shipments Resolve delivery challenges through rerouting and coordination
Collaborate Across Teams
Work closely with warehouse teams to ensure freight readiness Partner with Customer Service to meet customer-specific needs Maintain strong communication with drivers and internal stakeholders
Ensure Accuracy & Compliance
Maintain accurate shipment records and documentation (BOLs, PODs, etc.) Ensure compliance with all regulatory and company requirements Update and verify data within the Transportation Management System (TMS)
What We’re Looking For
2–3+ years of dispatch or transportation operations experience (LTL, P&D, courier preferred) Previous experience in a lead, senior, or informal leadership role is an asset Strong knowledge of routing, load planning, and regional geography Experience with TMS, GPS tracking tools, and dispatch systems Solid understanding of transportation regulations and safety practices
Key Skills:
Leadership and team coordination Strong communication and problem-solving abilities Ability to multitask and thrive under pressure High attention to detail and situational awareness Customer-focused mindset with a commitment to service excellence
Minimum:
High School Diploma or GED required. Minimum 2–3 years of dispatch or transportation operations experience (P&D, courier, LTL preferred). Previous lead hand, senior dispatcher, or informal leadership experience strongly preferred. Strong knowledge of regional geography and routing principles. Proficiency with dispatch systems, TMS platforms, and standard business applications.
Salary Range: $28.28 - $35.35 per hour This salary range is presented in compliance with applicable pay transparency laws and reflects the range we reasonably expect to pay for this role at the time of posting. Individual compensation is determined based on relevant experience, education, skills, and alignment with internal compensation practices. At CEVA we are committed to creating a safe and healthy work environment. We offer:
A Competitive Compensation PackageComprehensive Health & Dental Benefits Professional Development Opportunities Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.
Not the right fit? Search for Logistics Handling Operations Team Leader Canada Inc jobs in Montreal, Quebec, Canada
About CMA CGM
Led by Rodolphe Saadé, the CMA CGM Group, a global player in sea, land, air and logistics solutions, serves more than 420 ports around the world across 5 continents, with a fleet of around 623 vessels.
The Group transported 21.7 million TEU containers (twenty-foot equivalent units) in 2022. With its subsidiary CEVA Logistics, a global logistics player which transported 522,000 tonnes of air cargo and more than 22 million shipments of inland freight, and its air cargo division CMA CGM AIR CARGO, the CMA CGM Group is constantly innovating to provide customers a comprehensive and increasingly efficient offering, thanks to new shipping, inland, air freight and logistics solutions. Firmly committed to the energy transition in shipping and a pioneer in its use of alternative fuels, the CMA CGM Group has set a Net Zero-Carbon target for 2050.
Each year, via the CMA CGM Foundation, the Group supports thousands of children as part of its efforts to promote education for all and equal opportunities. The CMA CGM Foundation also intervenes in humanitarian crises requiring an emergency response by calling on the Group’s shipping and logistics expertise to deliver humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs 155,000 people worldwide, including nearly 4,000 in Marseille where its head office is located.