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Hospitality Director

Air Canada2 months ago
Toronto, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus

About the role

The salary for this position is $75,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.   

Now, if you were to come on board as our Hospitality Director, we’d ask you to do the following for us:

  • Monitor and organize catering orders with weekly invoicing
  • Perform administrative duties, including: All booking, coordinating and follow-up on all catering events, reconciling billing and invoices and preparing month end
  • Ensure specifications and requests of each catering event are communicated and executed down the channel effectively 
  • Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities
  • Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations issues
  • Direct department activities and maintain highest-quality service standards
  • Maintain compliance with industry, company, and legislative standards
  • Develop team and provide performance improvement programs

Think you have what it takes to be our next Hospitality Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

 

  • Degree in Hospitality/Food Service or equivalent experience, including supervisory experience
  • AFST (Advanced Food Safety Training)
  • Responsible Beverage Service Certificate
  • Strong management skills, capable of motivating, leading and developing associates
  • Excellent client relationship-building and communication skills
  • Ability to control food and labour costs
  • Detail-oriented and a strong team player
  • Excellent communication skills (written and verbal)
  • Proven Microsoft Office skills (Word, Excel, Outlook) and comfortable with utilizing multiple supporting programs
  • Must have ability to support managing larger groups in the main Retail Food operation

The anticipated start date is for August 2026 or as soon as possible. 

About Air Canada

Airlines and Aviation
10,000+

Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.

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Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.

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