Business Analyst, Irving Business Services
About the role
Job Description Are you looking for a career that spans both technology and businesses? The position of Business Analyst with JDI IT offers a unique opportunity to drive business change through technology, automation, and artificial intelligence. You’ll work closely with Human Resources, Health & Safety, Corporate Communications, and Security to deliver innovative solutions that improve processes and unlock new business value.
If you’re motivated by connecting with others and leading change, this is your chance to spread your wings in a diverse, fast-paced environment. Success in this role requires a passion for detail, exceptional organizational skills, and the ability to lead meetings with confidence. We’re seeking someone with the aptitude and drive to learn, grow, and make a meaningful impact.
Responsibilities
- Work both independently and as part of dynamic, cross-functional teams to deliver business solutions.
- Collaborate with high-profile solution providers and internal stakeholders to implement and optimize ERP systems and other enterprise technologies.
- Elicit and document the actual needs of stakeholders, investigating and clarifying their expressed desires to determine underlying business requirements.
- Identify opportunities to automate business processes and leverage AI to improve efficiency, accuracy, and decision-making.
- Build strong working relationships with business users and leadership teams.
- Analyze key business data, ensuring quality and integrity, and enable the business to act on analytical insights.
- Document business processes and translate them into technical solutions, including automation workflows and AI models.
- Manage the integrity, confidentiality, and security of all datasets.
Qualifications
- University Degree in a related discipline.
- 2 - 3 years’ experience in a business environment, preferably IT.
- Experience with ERP system implementation and/or upgrade projects, and integrating external and internal systems.
- Experience with Microsoft Technologies, especially Office 365 and Azure.
- Ability to identify and implement automation and AI solutions.
- Customer-focused, technically inclined, and process-oriented.
- Continuous learner, comfortable acquiring new skills and software applications.
- Strong communicator with excellent verbal, written, and interpersonal skills.
- Organized, analytical, and business savvy.
Extras
- Experience with Business Process Modeling, Lean Six Sigma, and Agile methodologies.
- Entry Certification in Business Analysis (ECBA) is an asset.
Ready to drive business improvement through automation, AI, and ERP solutions—both independently and as a valued team member? Apply today and help shape the future of our business!
About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
About The Team The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!
Business Analyst, Irving Business Services
About the role
Job Description Are you looking for a career that spans both technology and businesses? The position of Business Analyst with JDI IT offers a unique opportunity to drive business change through technology, automation, and artificial intelligence. You’ll work closely with Human Resources, Health & Safety, Corporate Communications, and Security to deliver innovative solutions that improve processes and unlock new business value.
If you’re motivated by connecting with others and leading change, this is your chance to spread your wings in a diverse, fast-paced environment. Success in this role requires a passion for detail, exceptional organizational skills, and the ability to lead meetings with confidence. We’re seeking someone with the aptitude and drive to learn, grow, and make a meaningful impact.
Responsibilities
- Work both independently and as part of dynamic, cross-functional teams to deliver business solutions.
- Collaborate with high-profile solution providers and internal stakeholders to implement and optimize ERP systems and other enterprise technologies.
- Elicit and document the actual needs of stakeholders, investigating and clarifying their expressed desires to determine underlying business requirements.
- Identify opportunities to automate business processes and leverage AI to improve efficiency, accuracy, and decision-making.
- Build strong working relationships with business users and leadership teams.
- Analyze key business data, ensuring quality and integrity, and enable the business to act on analytical insights.
- Document business processes and translate them into technical solutions, including automation workflows and AI models.
- Manage the integrity, confidentiality, and security of all datasets.
Qualifications
- University Degree in a related discipline.
- 2 - 3 years’ experience in a business environment, preferably IT.
- Experience with ERP system implementation and/or upgrade projects, and integrating external and internal systems.
- Experience with Microsoft Technologies, especially Office 365 and Azure.
- Ability to identify and implement automation and AI solutions.
- Customer-focused, technically inclined, and process-oriented.
- Continuous learner, comfortable acquiring new skills and software applications.
- Strong communicator with excellent verbal, written, and interpersonal skills.
- Organized, analytical, and business savvy.
Extras
- Experience with Business Process Modeling, Lean Six Sigma, and Agile methodologies.
- Entry Certification in Business Analysis (ECBA) is an asset.
Ready to drive business improvement through automation, AI, and ERP solutions—both independently and as a valued team member? Apply today and help shape the future of our business!
About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
About The Team The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!