Top Benefits
About the role
About Gallagher
At Gallagher, we protect what matters most. From securing some of the world’s highest-security environments to helping farmers manage their operations more efficiently, our technology solutions are trusted globally.
Our global headquarters and manufacturing site are based in Hamilton, New Zealand, with a people-first culture that extends across our global operations, reaching over 160 countries, and offering exciting world-class career pathways. Our Operations Performance team is central to enabling our global success, and this is your opportunity to play a key role in that impact.
The Opportunity
We’re looking for a Continuous Improvement Specialist to join our Operations Performance team. In this pivotal role, you’ll help embed a culture of operational excellence across Gallagher by identifying, leading, and supporting initiatives that drive efficiency, reduce waste, and improve business performance.
This isn’t just about cost savings - you’ll also play a key role in boosting margins, improving asset utilisation, and building scalable solutions that create long-term competitive advantage and greater customer value.
As our Continuous Improvement Specialist, you will:
Lead and support Lean initiatives across departments, driving efficiency and unlocking margin improvements
Facilitate Kaizen events, value stream mapping, and root cause analysis workshops to deliver impactful change
Develop and maintain continuous improvement frameworks and standard operating procedures that ensure sustainability and scalability
Partner with finance, commercial teams, and senior leaders to deliver initiatives that align with strategy and improve financial outcomes
Champion a culture of continuous improvement, quality, and H&S across the business
Build capability by coaching and training others in Lean tools and methodologies
The Fit
You’re a proactive problem solver who thrives on turning insights into action. You bring strong Lean knowledge, commercial acumen, and the ability to engage and influence at every level of the organisation.
Ideally, you’ll also have:
Strong knowledge of Lean principles and continuous improvement methodologies (e.g., Six Sigma, Kaizen, 5S)
A proven track record of delivering initiatives with measurable commercial impact
Excellent communication and influencing skills, with the ability to build strong stakeholder relationships
Top notch change management skills
Experience working cross-functionally and embedding sustainable change
A commitment to embedding Quality and H&S into improvement initiatives
An analytical and strategic mindset to connect operational excellence with financial outcomes
Bachelor’s degree in Business, Engineering, Operations Management, or related field
3–5 years’ experience in a continuous improvement or operational excellence role
Lean Six Sigma Green Belt (or higher) preferred
Experience in manufacturing, logistics, or service industries advantageous
Why Gallagher?
At Gallagher, we’re committed to a supportive, family-friendly culture where collaboration, innovation, and continuous improvement drive everything we do. We care deeply about our team’s well-being and work-life balance, creating an environment where people can thrive personally and professionally.
What we offer:
Flexible hours and hybrid work arrangements (up to one day from home each week)
Free on-site parking, a subsidised café, and great local eateries
KiwiSaver contributions on top of salary, plus annual bonuses
A fun, collaborative environment with team-building events, inspiring guest speakers, and regular team lunches
At Gallagher, growth never stops. If you’re ready to play a key role in shaping the future of operational excellence, apply today and join us in driving continuous improvement across our global business.
Department
Operations
Locations
Hamilton
Employment type
Full-time
Closing Date:
30 September, 2025
CONTACT
Anne Campbell
Talent Acquisition Advisor – People
About Gallagher
Gallagher, a global insurance brokerage, risk management, and consulting firm, serves communities around the globe, helping clients address risk, protecting assets, and recovering from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to face their future with confidence.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Follow us on social: Instagram: http://instagram.com/gallagherglobal Facebook: http://www.facebook.com/GallagherGlobal Twitter: https://twitter.com/GallagherGlobal YouTube: https://www.youtube.com/GallagherGlobal
Top Benefits
About the role
About Gallagher
At Gallagher, we protect what matters most. From securing some of the world’s highest-security environments to helping farmers manage their operations more efficiently, our technology solutions are trusted globally.
Our global headquarters and manufacturing site are based in Hamilton, New Zealand, with a people-first culture that extends across our global operations, reaching over 160 countries, and offering exciting world-class career pathways. Our Operations Performance team is central to enabling our global success, and this is your opportunity to play a key role in that impact.
The Opportunity
We’re looking for a Continuous Improvement Specialist to join our Operations Performance team. In this pivotal role, you’ll help embed a culture of operational excellence across Gallagher by identifying, leading, and supporting initiatives that drive efficiency, reduce waste, and improve business performance.
This isn’t just about cost savings - you’ll also play a key role in boosting margins, improving asset utilisation, and building scalable solutions that create long-term competitive advantage and greater customer value.
As our Continuous Improvement Specialist, you will:
Lead and support Lean initiatives across departments, driving efficiency and unlocking margin improvements
Facilitate Kaizen events, value stream mapping, and root cause analysis workshops to deliver impactful change
Develop and maintain continuous improvement frameworks and standard operating procedures that ensure sustainability and scalability
Partner with finance, commercial teams, and senior leaders to deliver initiatives that align with strategy and improve financial outcomes
Champion a culture of continuous improvement, quality, and H&S across the business
Build capability by coaching and training others in Lean tools and methodologies
The Fit
You’re a proactive problem solver who thrives on turning insights into action. You bring strong Lean knowledge, commercial acumen, and the ability to engage and influence at every level of the organisation.
Ideally, you’ll also have:
Strong knowledge of Lean principles and continuous improvement methodologies (e.g., Six Sigma, Kaizen, 5S)
A proven track record of delivering initiatives with measurable commercial impact
Excellent communication and influencing skills, with the ability to build strong stakeholder relationships
Top notch change management skills
Experience working cross-functionally and embedding sustainable change
A commitment to embedding Quality and H&S into improvement initiatives
An analytical and strategic mindset to connect operational excellence with financial outcomes
Bachelor’s degree in Business, Engineering, Operations Management, or related field
3–5 years’ experience in a continuous improvement or operational excellence role
Lean Six Sigma Green Belt (or higher) preferred
Experience in manufacturing, logistics, or service industries advantageous
Why Gallagher?
At Gallagher, we’re committed to a supportive, family-friendly culture where collaboration, innovation, and continuous improvement drive everything we do. We care deeply about our team’s well-being and work-life balance, creating an environment where people can thrive personally and professionally.
What we offer:
Flexible hours and hybrid work arrangements (up to one day from home each week)
Free on-site parking, a subsidised café, and great local eateries
KiwiSaver contributions on top of salary, plus annual bonuses
A fun, collaborative environment with team-building events, inspiring guest speakers, and regular team lunches
At Gallagher, growth never stops. If you’re ready to play a key role in shaping the future of operational excellence, apply today and join us in driving continuous improvement across our global business.
Department
Operations
Locations
Hamilton
Employment type
Full-time
Closing Date:
30 September, 2025
CONTACT
Anne Campbell
Talent Acquisition Advisor – People
About Gallagher
Gallagher, a global insurance brokerage, risk management, and consulting firm, serves communities around the globe, helping clients address risk, protecting assets, and recovering from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to face their future with confidence.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Follow us on social: Instagram: http://instagram.com/gallagherglobal Facebook: http://www.facebook.com/GallagherGlobal Twitter: https://twitter.com/GallagherGlobal YouTube: https://www.youtube.com/GallagherGlobal