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Project Communications Specialist

Enmax5 days ago
Hybrid
Calgary, AB
CA$86,851 - CA$108,554/annual
Senior Level
Full-Time

Top Benefits

Competitive compensation with flexible benefits program
Free onsite fitness facility
Onsite massage services

About the role

Current ENMAX employees are encouraged to apply through their internal Workday access.

Posted: March 11, 2026, 2026

Closing Date: March 29, 2026

Position Type: Permanent

Union: CUPE

Why ENMAX?

We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you’ll experience belonging and unlock possibilities. We offer meaningful opportunities; strong collaboration and a career aligned to what matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way together.

We are looking for a Project Communications Specialist. In this role, you’ll help customers feel informed, supported, and prepared when infrastructure and utility projects are happening in their communities. You’ll create clear, friendly, and easy-to-understand messages that explain what’s happening and what customers can expect.

Working closely with teams across ENMAX, you’ll help share consistent and accurate information through different communication channels, building trust and strong relationships along the way. If you enjoy working with people, telling clear stories, and making a positive difference for customers and communities, this is a great opportunity to grow your career while doing meaningful work at ENMAX.

Major Responsibilities:

  • Working autonomously, develop and execute strategic communications plans for ENMAX Power infrastructure improvement projects, prioritizing the needs of both internal and external entities
  • Utilize independent judgement to anticipate problems, facilitate complex solutions for escalations ranging from simple (one department involved) to complex (involving multiple internal and external touchpoints)
  • Develop and implement issues management strategies for transmission and distribution projects, working with relevant internal and external parties.
  • Develop and implement risk management and external communications strategies for transmission and distribution projects within ENMAX Power.
  • Liaise with internal teams to collect relevant data to assess customer and business impacts for ongoing ENMAX Power projects, providing expert advice and managing the execution of required communications.
  • Provide on-site assistance, when required, for the preparation or dissemination of external communications.
  • Demonstrates leadership, utilizing an entrepreneurial skill set, through conceptualizing and developing proactive communications and tools to support transmission and distribution projects.
  • Provide immediate customer support for unplanned system incidents, as requested by the Senior On-call Incident Command Structure.
  • Support the management and sustainment of information management tools and technologies for ENMAX Power, as it relates to all transmission and distribution projects and issues management.
  • Seeks innovative solutions and tools to enhance customer experience and aid operational efficiencies; providing technical coaching and leadership, as required.
  • Track engagement efforts, including developing reports summarizing key findings and trends as they relate to outage management and customer experience.
  • Assist with outreach efforts to create awareness and advocate for the customer experience, while monitoring customer sentiment and adapting outreach strategies.
  • Develop, maintain, and own procedural documents to ensure consistency and compliance with organizational standards and regulations.
  • Represent the business unit at re-occurring or one-time cross-functional meetings.

Education & Experience Required:

  • Post secondary degree in a related program such as Communications, Public Relations, Journalism, Graphic Design, Event Planning and minimum two years relevant experience or a diploma in related field with 4 years relevant experience.
  • Experience in MS Office Suite (Word, Excel, PowerPoint and SharePoint)
  • Knowledge and understanding of project coordination is considered an asset
  • Knowledge of GIS tools, such as ArcFM, considered an asset
  • Knowledge of the Alberta Electric Industry and Calgary Electric System is considered an asset

Competencies:

  • Strong technical writing and clear verbal communication skills
  • Confident and effective when working with both internal teams and external partners
  • Customer‑focused, with the ability to calmly handle and resolve escalated situations
  • Credible, persuasive, and clear in presentations and everyday communication
  • Well organized, with strong attention to detail and the ability to manage multiple projects and deadlines
  • Comfortable working in a fast‑paced environment and quick to learn new tools, technology, and systems

ENMAX Values – Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility, onsite massage, onsite child care centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

Salary: Communications Level B/C (Current CUPE 2025 rates)

$86,850.76 - $92,266.54 - $97,702.15 - $103,117.92 - $108,553.54

Location: This role will be part of our hybrid work model that includes Core Days in office (Tuesdays, Wednesday, Thursdays), and more time to focus on Mondays and Fridays, either in the office or at home. The office workspace is located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB).

Note:

  • If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.
  • Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.
  • Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.
  • Two professional references will be requested.
  • Education requirements for this position will be verified by a third party.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

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About ENMAX

For more than a century, we have helped power Alberta, and our communities still count on us every day. What sets us apart isn’t just keeping the lights on, but how we do it. We put people first, act as good neighbours, and earn trust through promises kept, not made. Reliable by nature, we plan responsibly for tomorrow while keeping energy accessible and dependable today. This is energy people can count on now, and trust for the future.

This is ENMAX.

About Enmax

Oil and Gas
1001-5000

For over 100 years, ENMAX Corporation, through its subsidiaries and predecessors, has provided Albertans with safe and reliable electricity to power the success of our province. We are warming homes, supplying worksites, driving businesses and powering communities. We are committed to being "on" for our customers. Our goal is to provide forward-thinking and customer-centric energy solutions that not only work for today, but also provide for a better tomorrow.

The ENMAX Group of Companies is a diverse organization that understands what it means to buy and make electricity, to move it across our network of wires to homes and businesses, and to market and sell electricity to our customers in a way that works for them.

The posts made to this ENMAX page represent ENMAX Corporation unless another entity from the ENMAX Group of Companies is specified (such as ENMAX Power or ENMAX Energy).

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