DESCRIPTION

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through advanced generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising.

Key job responsibilities

• Design and develop a state-of-the-art Agentic service platform using advanced Gen AI/ML technologies that provide consistent, well-reasoned outcomes for advertiser guidance in a secure & reusable architecture, delivering low latency and secure advertiser experiences

• Lead business and science strategy and roadmap for the team

• Design and build agents to guide advertisers in conversational and non-conversational experience.

• Design and implement advanced model and agent optimization techniques, including supervised fine-tuning, instruction tuning and preference optimization (e.g., DPO/IPO).

• Curate datasets and tools for MCP.

• Build evaluation pipelines for agent workflows, including automated benchmarks, multi-step reasoning tests, and safety guardrails.

• Collaborate with peers across engineering and product to bring scientific innovations into production.

• Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications.

A day in the life
As a Sr. Applied Scientist on the Sponsored Products and Brands Agentic Guidance Integrations (SPB-AGI) team, you will architect and build the next-generation AI platform that will power personalization and intelligent advertising experiences for millions of merchants and brands worldwide. You are:

• Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.

• Team obsessed: You help the team achieve results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.

• Humbitious: You’re ambitious, yet humble. You recognize that there’s always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team.

• Engaged by ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers

• Passionate for staying current with the latest developments in AI technologies and applying those insights to real-world product challenges

About the team
We're looking for a brilliant Applied Scientist to spearhead our Sponsored Products and Brands Agentic Integrations (SPB-AI) team. The team owns the foundational infrastructure for SPB agentic experiences, providing a unified entry point for internal and external agentic applications. Our team's charter is to build a highly personalized, context-aware agentic guidance system that leverages LLMs, ML models, and optimization algorithms. This agentic infrastructure, will operate across both chat and non-chat experiences in the ad console, scaling to natural language queries as well as proactively delivering guidance based on deep understanding of the advertiser.

The agentic experiences we own include personalized insights, guidance, holistically accounting for an advertiser's product catalog, performance metrics, and other relevant signals. Examples of surfaces that will leverage the SPB Agent include but not limited to: 1) Personalization for an advertiser's experience throughout the Advertiser Console where the SPB Agent will utilize advertiser and page level context to determine how to tailor a full page experience to an advertiser, updating individual widgets with recommendations or filtering capabilities that are most applicable, 2) an AI companion in Next Gen Selling, Seller Central or Seller Assistant that provides a personalized, interactive and automated experience where Selling Partners receive data-backed guidance for growing their business, making autonomous decisions and executing actions on behalf of sellers and 3) AI for Sales pitches that are optimized through the SPB Agent insights.

BASIC QUALIFICATIONS

• 3+ years of building machine learning models for business application experience
• PhD, or Master's degree and 6+ years of applied research experience
• Experience programming in Java, C++, Python or related language
• Experience with neural deep learning methods and machine learning

PREFERRED QUALIFICATIONS

• Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.

• Experience with large scale distributed systems such as Hadoop, Spark etc.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.