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Director, Everyday Cards and Value Added Services

RBC3 days ago
Toronto, ON
Senior Level
full_time

About the role

Job Description

What is the opportunity?

RBC Cards is one of the leading credit card businesses in Canada and is a strong contributor to Canadian Banking’s revenues and profits. The business has grown tremendously in the last five years, driven by our strong suite of Credit Card products and innovative strategy.

In this role, you will be accountable for the strategy, execution and delivery in support of RBC’s Everyday Cards product portfolio, with a specific focus on expansion and growth opportunities in the everyday rewards and cash back segments. You will synthesize and execute strategies across channels and multiple partners and stakeholders. You will own the overall financial goals of the business and lead the development and implementation of strategic initiatives. You will manage both internal and external strategic relationships with the goal of delivering superior partnership and P&L / Product management enabling RBC to meet and exceed business drivers and annual profitability objectives. You will also own the relationship with RBC Insurance to manage and optimize embedded insurances and Balance Protector products.

What will you do?

  • P&L management for the Everyday Cards portfolio (Cashback, ION/ION+) responsible for strategy, forecasting, product features and development, promotion, pricing and process enhancements for revenue optimization
  • Responsible for product management including planning, creating business cases, setting growth objectives and managing key revenue drivers
  • You will lead financial forecasting & reporting, and the development of strategies that will grow RBC’s market share in this segment
  • Responsible for overall positioning and branding of the portfolio as well as the management of the go-to-market strategy
  • Liaise with Insurance Business, Creditor Business as well as third party vendors on pricing, growing the business and adhering to the regulatory framework
  • Identify performance trends and recommend initiatives to increase competitiveness
  • Continuously monitor performance and deliver results at the monthly and quarterly forums with business insights to assess performance

What do you need to succeed?

Must have:

  • Well-developed interpersonal and influencing skills to build and maintain effective working relationships and elicit cooperation from internal partners
  • Strategic business sense with planning and implementation capabilities, strategic thinking and negotiation skills
  • Demonstrated ability to lead change
  • Understanding of key credit card business drivers with strong financial analysis skills
  • Excellent critical thinking skills with ability to resolve issues through innovative solutions
  • Excellent communication skills (listening, understanding and responding)
  • Strong client focus/orientation
  • Attention to detail
  • Proven time and self-management skills
  • Demonstrated experience within the credit card industry is strongly preferred.

Nice to have:

  • Experience developing new products and capabilities
  • Partner management and negotiation experience
  • Experience in go-to-market initiatives

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Business Case Design, Critical Thinking, Knowledge Organization, Product Development Methodology, Product Lifecycle Development, Product Manufacturing, Product Services, Product Testing, Results-Oriented, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-04

Application Deadline:

2025-09-11

Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I****nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

About RBC

Banking
10,000+

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

https://www.rbc.com/conditions-dutilisation/