Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We have an excellent career opportunity with our RBC High Net Worth underwriting team. A key objective of this role is to provide a reliable and positive experience by confidently owning risk decisions and ensuring our Private Client Insurance Specialists feel supported and professionally engaged.

As a Senior Underwriter, you will ensure consistent, fair, and valuable communication with our agent partners. Developing meaningful relationships is fundamental to the success of the business. You will play a meaningful role in delivering exclusive service, balancing the agent’s needs against the corporate priorities to enable profitable growth and underwriting excellence.

What you’ll do:

• Deliver superior quality service, aiming for first point resolution in all interactions.
• Maintain an informed mindset and challenge the status quo to provide the best underwriting service.
• Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.
• Negotiate coverage options and premium while maintaining underwriting discipline and profitability.
• Prepare new business quotes; process endorsements, renewals, and inspections.
• Order and analyze reports, including claims histories and driver’s abstracts
• Navigate multiple applications at the same time, including Guidewire Policy Centre, Salesforce, Five9, and other web-based applications
• Effectively prioritize tasks to ensure delivery in a timely manner
• Exhibit a high degree of integrity when representing RBC High Net Worth to our agent partners, working with team members and leaders, and with key stakeholders at Aviva Canada Inc. & RBC
• Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

What you’ll bring:

• 5+ years of High Net Worth property insurance experience
• CIP, FCIP, CRM designation either completed or in progress
• Ability to interact in a professional manner to develop long-term relationships with agent partners
• Ability to listen to agent and customer needs to effectively and efficiently meet them
• Ability to work with internal business partners to deliver a great agent and customer experience
• Outstanding communication skills, both oral and written
• Strong and effective analytical, negotiation, and decision-making skills
• Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.