Customer Service Representative
Top Benefits
About the role
Customer Service Jobs Toronto
Customer Service Representative
Status: Currently Hiring
Key Responsibilities
Provide customers with accurate quotes and pricing information
Communicate with customers to ensure they understand the different printing methods offered Use best judgement to determine which printing method to use to yield the best results for the customer Inform and guide customers on how to navigate the website Ensure tickets yield a KPI of 1-business day maximum wait time Maintain customer relationships through professionalism and speed of service Create mock-ups on an artwork software, such as Adobe Illustrator Provide feedback to customer service manager in order to better improve work processes Handle phone, email, and in person communications. Trouble shooting customer complaints and providing the correct solution. Provide brand/product recommendations to customer based on their wants and needs.
Requirements
Fluent in English
Proficient in Adobe Illustrator Minimum 2 years of customer service experience
Benefits
MyHSA health spending account
80% coverage on prescription drugs, optical, dental, paramedical (RMT, physiotherapy, etc) max reimbursement of $750
Inkblot Therapy
Five 100% covered therapy sessions
To apply send your resume and cover letter to hr@coastalreign.com
Customer Service Representative
Status: Currently Hiring
Key Responsibilities
Provide customers with accurate quotes and pricing information
Communicate with customers to ensure they understand the different printing methods offered Use best judgement to determine which printing method to use to yield the best results for the customer Inform and guide customers on how to navigate the website Ensure tickets yield a KPI of 1-business day maximum wait time Maintain customer relationships through professionalism and speed of service Create mock-ups on an artwork software, such as Adobe Illustrator Provide feedback to customer service manager in order to better improve work processes Handle phone, email, and in person communications. Trouble shooting customer complaints and providing the correct solution. Provide brand/product recommendations to customer based on their wants and needs.
Requirements
Fluent in English
Proficient in Adobe Illustrator Minimum 2 years of customer service experience
MyHSA Health Spending Account
80% coverage on prescription drugs, optical, dental, paramedical (RMT, physiotherapy, etc) max reimbursement of $750
Inkblot Therapy
Five 100% covered therapy sessions
To apply send your resume and cover letter to hr@coastalreign.com
Not the right fit? Search for Customer Service Representative jobs in Toronto, Ontario, Canada
About Coastal Reign Printing Ltd
We are a custom clothing printing company who delivers affordable and high quality apparel to businesses, schools and sports teams in Canada. By combining design and fashion expertise with advanced printing technology, we help our customers bring their custom print clothing ideas to life.
We believe in providing a pressure-free, online ordering experience – one that doesn’t require pre-payments for any design work. Customers can place orders without being charged until they’ve approved of the overall project, and received print-ready design files that they are completely satisfied with.
Our team takes great pride in our customer service. We keep our customers updated throughout the entire process to ensure they know exactly what they’re paying for.
Similar Jobs
Customer Service Representative
Top Benefits
About the role
Customer Service Jobs Toronto
Customer Service Representative
Status: Currently Hiring
Key Responsibilities
Provide customers with accurate quotes and pricing information
Communicate with customers to ensure they understand the different printing methods offered Use best judgement to determine which printing method to use to yield the best results for the customer Inform and guide customers on how to navigate the website Ensure tickets yield a KPI of 1-business day maximum wait time Maintain customer relationships through professionalism and speed of service Create mock-ups on an artwork software, such as Adobe Illustrator Provide feedback to customer service manager in order to better improve work processes Handle phone, email, and in person communications. Trouble shooting customer complaints and providing the correct solution. Provide brand/product recommendations to customer based on their wants and needs.
Requirements
Fluent in English
Proficient in Adobe Illustrator Minimum 2 years of customer service experience
Benefits
MyHSA health spending account
80% coverage on prescription drugs, optical, dental, paramedical (RMT, physiotherapy, etc) max reimbursement of $750
Inkblot Therapy
Five 100% covered therapy sessions
To apply send your resume and cover letter to hr@coastalreign.com
Customer Service Representative
Status: Currently Hiring
Key Responsibilities
Provide customers with accurate quotes and pricing information
Communicate with customers to ensure they understand the different printing methods offered Use best judgement to determine which printing method to use to yield the best results for the customer Inform and guide customers on how to navigate the website Ensure tickets yield a KPI of 1-business day maximum wait time Maintain customer relationships through professionalism and speed of service Create mock-ups on an artwork software, such as Adobe Illustrator Provide feedback to customer service manager in order to better improve work processes Handle phone, email, and in person communications. Trouble shooting customer complaints and providing the correct solution. Provide brand/product recommendations to customer based on their wants and needs.
Requirements
Fluent in English
Proficient in Adobe Illustrator Minimum 2 years of customer service experience
MyHSA Health Spending Account
80% coverage on prescription drugs, optical, dental, paramedical (RMT, physiotherapy, etc) max reimbursement of $750
Inkblot Therapy
Five 100% covered therapy sessions
To apply send your resume and cover letter to hr@coastalreign.com
Not the right fit? Search for Customer Service Representative jobs in Toronto, Ontario, Canada
About Coastal Reign Printing Ltd
We are a custom clothing printing company who delivers affordable and high quality apparel to businesses, schools and sports teams in Canada. By combining design and fashion expertise with advanced printing technology, we help our customers bring their custom print clothing ideas to life.
We believe in providing a pressure-free, online ordering experience – one that doesn’t require pre-payments for any design work. Customers can place orders without being charged until they’ve approved of the overall project, and received print-ready design files that they are completely satisfied with.
Our team takes great pride in our customer service. We keep our customers updated throughout the entire process to ensure they know exactly what they’re paying for.