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Certified Doulas - Postnatal Care Specialist

Alma Care2 days ago
Ottawa, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Flexible Scheduling

About the role

About Alma Care

Alma Care is on a mission to revolutionize postpartum care for Canadians. We offer premium postnatal services designed for optimal recovery and lasting family wellness—both in the comfort of families’ homes.

We provide 24/7 care, nutritious meals, lactation support, night doulas, wellness services, and hands-on newborn care education. Inspired by established traditions in countries like South Korea, China, and Israel, our approach redefines how North American families experience the postpartum period. We care for the mother so she can thrive in caring for her baby.

About The Role

We are seeking Certified Postpartum Doulas based in Ottawa to join our growing Care Team. As a key member of the Alma Care family, you will deliver in-home, personalized support to new mothers and their babies. You’ll bring compassion, professionalism, and expertise into every home you enter—becoming a trusted source of comfort, education, and hands-on care during a family's most intimate and transformative time.

Learn more at https://www.almacare.ca/careers

Key Responsibilities

Provide in-home postpartum doula support for daytime (min. 4 hrs) and overnight shifts (10–12 hrs) Support physical and emotional recovery of the mother following birth Assist and educate on infant care basics: feeding (breast/chest and bottle), soothing, sleeping, diapering, and bathing Offer non-judgmental emotional support, reassurance, and active listening Monitor and encourage healthy postpartum healing practices Prepare and serve nourishing meals/snacks in line with postpartum wellness Lead or support Alma Care workshops on postpartum recovery and infant care Provide infant care while mothers rest, shower, or attend appointments Light housework related to mother and baby’s needs Maintain thorough, respectful communication and documentation

About You

Certified Postpartum Doula with hands-on postpartum care experience

Experienced in infant feeding support, including breastfeeding and sleep guidance Deep understanding of the emotional and physical needs of postpartum mothers Calm, nurturing, reliable and adaptable with excellent communication skills Passionate about improving postpartum care in Canada Able to travel to homes within a 40km radius of your residence Respectful of diverse family structures, cultures, and parenting philosophies Experience with twins or multiples is a strong asset

Qualifications

Certification from a recognized postpartum doula training organization (e.g. DONA, CAPPA, ProDoula, etc.)

Current Infant CPR (Level B) and First Aid certification

Valid Vulnerable Sector Check (dated within the past year) Food Handlers Certification (preferred) Personal liability insurance required Driver’s license and access to reliable transportation (asset)

Schedule

Minimum of 3 shifts per week (combination of day, evening, overnight, weekend, or holiday availability) On-call flexibility appreciated

Perks & Benefits

Flexible scheduling

Work with a mission-driven team reshaping postpartum care Opportunity to be part of an innovative model of maternal wellness

Benefits

Flexible schedule

Work Location: On the road

About Alma Care

Health and Human Services
11-50 employees
Founded in 2023

Alma Care is on a mission to revolutionize postnatal care in Canada. We offer expert care, premium service and luxurious amenities to normalize rest and recovery. We're putting the focus back on the parents and giving them a safe space to rest, recover, learn and enjoy their first moments as a new family.

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