Top Benefits
About the role
Posting Start Date: 7/24/26
Join CPKC, North America’s first transnational railroad connecting U.S. Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.
PURPOSE OF THE POSITION
As a Crew Dispatcher you will communicate with Train & Engine (T&E) employees to appropriate assignments while ensuring the timely and cost-effective deployment of crews to meet operational requirements
POSITION ACCOUNTABILITIES
Interpret and apply the applicable provisions of the T&E collective agreements
Enter data into the various computer applications such as, but not limited to, Crew Management Application (CMA), Nexus, Auto Crew Caller and Microsoft Office Make business decisions based on priorities established by the Operations Centre (OC) Answer any inquiries from employees Maintain Crew Management Application records Monitor T&E maximum hour clock and mandatory time on duty and rest rules Be accountable for the proficient handling of other related tasks as required
POSITION REQUIREMENTS
High school diploma or general equivalency
Previous dispatcher or call center experience would be considered an asset Ability to work with minimum supervision and can make decision under stressful situations Strong written and verbal communication/comprehension Desire to work in a challenging environment Ability to work in a team environment Bilingual (French and English) considered an asset This position is staffed 24 hours per day, 7 days a week, therefore shift work and weekend work are required Ability to be flexible with changing work schedules
WHAT CPKC HAS TO OFFER
Flexible and competitive benefits package
Competitive company pension and/or retirement plans Employee share purchase plan Annual fitness subsidy Part-time studies program
PRE-EMPLOYMENT REQUIREMENTS
Background Investigation
Criminal history check
Education verification
CULTURE OF INCLUSION
For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provide, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
Req ID: 106247
Department: Network Operations Job Type: Full-Time Position Type: Union Location: Calgary, Alberta Country: Canada % of Travel: 0-10%
of Positions: 8
Compensation Rate: $ 34.153 Job Available to: Internal & External
Not the right fit? Search for Crew Dispatcher jobs in Calgary, Alberta, Canada
About CPKC
Go places no one else can go with CPKC.
As the only single-line rail network connecting North America, CPKC provides innovative and efficient freight transportation services to key markets across the continent elevating safety, improving service and driving sustainability. We are changing supply chains, connecting communities and fueling economic growth in Canada, the United States and Mexico.
Discover more at CPKCR.com.
Similar Jobs
Top Benefits
About the role
Posting Start Date: 7/24/26
Join CPKC, North America’s first transnational railroad connecting U.S. Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.
PURPOSE OF THE POSITION
As a Crew Dispatcher you will communicate with Train & Engine (T&E) employees to appropriate assignments while ensuring the timely and cost-effective deployment of crews to meet operational requirements
POSITION ACCOUNTABILITIES
Interpret and apply the applicable provisions of the T&E collective agreements
Enter data into the various computer applications such as, but not limited to, Crew Management Application (CMA), Nexus, Auto Crew Caller and Microsoft Office Make business decisions based on priorities established by the Operations Centre (OC) Answer any inquiries from employees Maintain Crew Management Application records Monitor T&E maximum hour clock and mandatory time on duty and rest rules Be accountable for the proficient handling of other related tasks as required
POSITION REQUIREMENTS
High school diploma or general equivalency
Previous dispatcher or call center experience would be considered an asset Ability to work with minimum supervision and can make decision under stressful situations Strong written and verbal communication/comprehension Desire to work in a challenging environment Ability to work in a team environment Bilingual (French and English) considered an asset This position is staffed 24 hours per day, 7 days a week, therefore shift work and weekend work are required Ability to be flexible with changing work schedules
WHAT CPKC HAS TO OFFER
Flexible and competitive benefits package
Competitive company pension and/or retirement plans Employee share purchase plan Annual fitness subsidy Part-time studies program
PRE-EMPLOYMENT REQUIREMENTS
Background Investigation
Criminal history check
Education verification
CULTURE OF INCLUSION
For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provide, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
Req ID: 106247
Department: Network Operations Job Type: Full-Time Position Type: Union Location: Calgary, Alberta Country: Canada % of Travel: 0-10%
of Positions: 8
Compensation Rate: $ 34.153 Job Available to: Internal & External
Not the right fit? Search for Crew Dispatcher jobs in Calgary, Alberta, Canada
About CPKC
Go places no one else can go with CPKC.
As the only single-line rail network connecting North America, CPKC provides innovative and efficient freight transportation services to key markets across the continent elevating safety, improving service and driving sustainability. We are changing supply chains, connecting communities and fueling economic growth in Canada, the United States and Mexico.
Discover more at CPKCR.com.