Information Management Specialist
Top Benefits
About the role
Deadline to Apply: Monday, August 25th, 2025 at 11:59 p.m.
Employment Type: Permanent Part-Time, Temporary Full-time
Base Location: Headquarters
Shift: Rotating Days/Nights
Hours of Work: 40 Hours per week
Number of Positions: 2 PPT, 2 TFT
Reason for Vacancy: Backfill/New
2024 Salary Range: $79,878.24 - $93,974.40
- The current collective agreement expired on December 31, 2024. Wages are subject to negotiated adjustments through collective bargaining.
Long Description
Full Job Description:
Information Management Specialist
Summary
Ensures the timely entry, maintenance, quality and confidentiality of data and information secured within the Canadian Police Information Centre (CPIC) system and the records management system (RMS). Supports the flow of information throughout the organization to support investigations, prosecutions, deployment of resources, reporting and data analytics.
You Will:
- Process and input data into information systems per legislation, processes, and procedures.
- Gain advanced knowledge of police and court documents, legislation, processes, and RMS/CPIC systems through training and professional development.
- Query multiple information systems and exchange information with external police agencies and justice partners at all levels.
- Ensure the accuracy of RMS and CPIC information, addressing discrepancies with originators.
- Recommend and implement changes to information management processes and procedures.
- Communicate information management processes to all members, ensuring compliance with tact and diplomacy.
- Apply legislation, policies, and procedures to police or court documents, safeguarding against unlawful information dissemination.
- Support criminal coding of occurrences for Statistics Canada reporting.
- Collaborate with team members and other divisions on information sharing and management.
- Analyze information sources, taking appropriate action or making recommendations based on training.
- Ensure records retention complies with legislation and procedures.
- Train and guide new and temporary employees, as assigned.
You Have:
- One (1) year of relevant experience in legal or justice administration, health care administration, information management, or a related discipline is required.
- Previous experience in customer service is preferred.
You Are:
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Superior organizational skills to manage priorities.
- Strong judgment when interacting with diverse stakeholders.
- High interpersonal skills for teamwork and process improvement.
- Ability to apply legislation and criminal justice documentation.
- High attention to detail and proofreading skills.
- Capacity to retain and recall technical information.
- Clear and concise writing skills.
- Critical thinking and resourcefulness in problem-solving.
- Flexibility, resilience, and agility with dynamic workloads.
- Commitment to self-improvement and professional development.
- Excellent comprehension skills for data entry and analysis.
Why join WRPS?
- Tuition reimbursement program
- Defined benefit pension plan OMERS
- Comprehensive benefits coverage, including employer-paid Health/Dental and Life Insurance
- Dynamic, team-focused environment supporting the community
- Employee Assistance Program for fitness and wellness
- 2025 Southwestern Ontario’s Top Employers
- 2025 Waterloo Area’s Top Employers
- 2024 Salary Range: $79,878.00 - $93,974.40 (*The current collective agreement expired on December 31, 2024. Wages are subject to negotiated adjustments through collective bargaining)
If you’re interested in this position, please apply online by Monday, August 25th, 2025 at 11:59 p.m.
Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.
If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at HumanResources@wrps.on.ca*.*
Diversity through inclusion – we are an Equal Opportunity Employer.
We thank all applicants; however, only those selected to move forward will be contacted.
About WATERLOO REGIONAL POLICE SERVICE
At the Waterloo Regional Police Service, we believe strongly in community policing and are committed to making a difference in the many diverse and vibrant neighbourhoods of Waterloo Region.
We are the seventh largest police service in the province of Ontario and under the governance of the Police Services Board and the leadership of Chief Bryan M. Larkin. Waterloo Regional Police serve the municipalities of Kitchener, Waterloo and Cambridge and the Townships of Wellesley, Wilmot, Woolwich and North Dumfries.
The Waterloo Regional Police Service is committed to strengthening public safety and quality of life by working in partnership with the community in crime prevention, law enforcement, and providing assistance to all those who need our help and believe strongly in our vision that if every person contributes to a safe Waterloo Region, current and future generations will thrive.
We provide professional service to the community and our members offer specialized skills and expertise. Civilian members are hired to work in areas such as; Communications, Information Processing Specialists, Special Constables, Information Technology, Human Resources, Forensic Technicians, and Administrative positions.
Officers provide operational police service to the community consisting of frontline patrol, detectives, school resource, and special response. Officers undergo ongoing training - both mandated and developmental - in order to keep their knowledge and skills up to date. Collectively, the members of the organization work towards the objectives of the Strategic Business Plan and within the best interests of the community and the policing profession.
Information Management Specialist
Top Benefits
About the role
Deadline to Apply: Monday, August 25th, 2025 at 11:59 p.m.
Employment Type: Permanent Part-Time, Temporary Full-time
Base Location: Headquarters
Shift: Rotating Days/Nights
Hours of Work: 40 Hours per week
Number of Positions: 2 PPT, 2 TFT
Reason for Vacancy: Backfill/New
2024 Salary Range: $79,878.24 - $93,974.40
- The current collective agreement expired on December 31, 2024. Wages are subject to negotiated adjustments through collective bargaining.
Long Description
Full Job Description:
Information Management Specialist
Summary
Ensures the timely entry, maintenance, quality and confidentiality of data and information secured within the Canadian Police Information Centre (CPIC) system and the records management system (RMS). Supports the flow of information throughout the organization to support investigations, prosecutions, deployment of resources, reporting and data analytics.
You Will:
- Process and input data into information systems per legislation, processes, and procedures.
- Gain advanced knowledge of police and court documents, legislation, processes, and RMS/CPIC systems through training and professional development.
- Query multiple information systems and exchange information with external police agencies and justice partners at all levels.
- Ensure the accuracy of RMS and CPIC information, addressing discrepancies with originators.
- Recommend and implement changes to information management processes and procedures.
- Communicate information management processes to all members, ensuring compliance with tact and diplomacy.
- Apply legislation, policies, and procedures to police or court documents, safeguarding against unlawful information dissemination.
- Support criminal coding of occurrences for Statistics Canada reporting.
- Collaborate with team members and other divisions on information sharing and management.
- Analyze information sources, taking appropriate action or making recommendations based on training.
- Ensure records retention complies with legislation and procedures.
- Train and guide new and temporary employees, as assigned.
You Have:
- One (1) year of relevant experience in legal or justice administration, health care administration, information management, or a related discipline is required.
- Previous experience in customer service is preferred.
You Are:
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Superior organizational skills to manage priorities.
- Strong judgment when interacting with diverse stakeholders.
- High interpersonal skills for teamwork and process improvement.
- Ability to apply legislation and criminal justice documentation.
- High attention to detail and proofreading skills.
- Capacity to retain and recall technical information.
- Clear and concise writing skills.
- Critical thinking and resourcefulness in problem-solving.
- Flexibility, resilience, and agility with dynamic workloads.
- Commitment to self-improvement and professional development.
- Excellent comprehension skills for data entry and analysis.
Why join WRPS?
- Tuition reimbursement program
- Defined benefit pension plan OMERS
- Comprehensive benefits coverage, including employer-paid Health/Dental and Life Insurance
- Dynamic, team-focused environment supporting the community
- Employee Assistance Program for fitness and wellness
- 2025 Southwestern Ontario’s Top Employers
- 2025 Waterloo Area’s Top Employers
- 2024 Salary Range: $79,878.00 - $93,974.40 (*The current collective agreement expired on December 31, 2024. Wages are subject to negotiated adjustments through collective bargaining)
If you’re interested in this position, please apply online by Monday, August 25th, 2025 at 11:59 p.m.
Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.
If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at HumanResources@wrps.on.ca*.*
Diversity through inclusion – we are an Equal Opportunity Employer.
We thank all applicants; however, only those selected to move forward will be contacted.
About WATERLOO REGIONAL POLICE SERVICE
At the Waterloo Regional Police Service, we believe strongly in community policing and are committed to making a difference in the many diverse and vibrant neighbourhoods of Waterloo Region.
We are the seventh largest police service in the province of Ontario and under the governance of the Police Services Board and the leadership of Chief Bryan M. Larkin. Waterloo Regional Police serve the municipalities of Kitchener, Waterloo and Cambridge and the Townships of Wellesley, Wilmot, Woolwich and North Dumfries.
The Waterloo Regional Police Service is committed to strengthening public safety and quality of life by working in partnership with the community in crime prevention, law enforcement, and providing assistance to all those who need our help and believe strongly in our vision that if every person contributes to a safe Waterloo Region, current and future generations will thrive.
We provide professional service to the community and our members offer specialized skills and expertise. Civilian members are hired to work in areas such as; Communications, Information Processing Specialists, Special Constables, Information Technology, Human Resources, Forensic Technicians, and Administrative positions.
Officers provide operational police service to the community consisting of frontline patrol, detectives, school resource, and special response. Officers undergo ongoing training - both mandated and developmental - in order to keep their knowledge and skills up to date. Collectively, the members of the organization work towards the objectives of the Strategic Business Plan and within the best interests of the community and the policing profession.