Director, Donor Engagement and Communications
Top Benefits
About the role
Please note that while this position is remote, it is home-based in British Columbia, ideally within the Lower Mainland.
ABOUT PAIN BC
Pain BC is an internationally-regarded charitable organization working towards a future where no one is alone with pain. We enhance the well-being of people who live with pain through empowerment, care, education and innovation. Our roots are in BC, where we offer a range of programs with and for people who live with pain, run education programs for health professionals and where we work with partners to improve health and social systems. In addition to our BC operations, we are the creator and “backbone” of Pain Canada, a national action network comprised of diverse partners working collaboratively on the implementation of the Action Plan for Pain in Canada; through Pain Canada, we are scaling programs and impact from coast to coast to coast.
ABOUT THE ROLE
The Director, Donor Engagement and Communications is responsible for leading two critically important and related streams of activity:
Fund Development: Leading the development, management, execution and assessment of Fund Development activities, with a focus on driving tangible funding results through donor, foundation, and sponsor engagement and stewardship.
Communications: Overseeing the development, implementation, evaluation and reporting of Communications activities outlined in the annual operational plan, the annual communications and marketing plan and the associated budget, ensuring alignment with organizational goals and fund development priorities.
The Director plans and directs activities, coordinates resources, and ensures quality standards for the portfolio’s work. The role is responsible for catalyzing fund development and communications/marketing initiatives and fostering development and sustainment of partnerships relating to both aspects of the portfolio.
The primary purposes of the Director, Donor Engagement and Communications, are
-
To drive Pain BC's fund development and donor engagement activities and build meaningful partnerships.
-
To elevate Pain BC’s reputation and brand profile, and performance (including that of Pain Canada, our national action network).
Both purposes are essential for Pain BC sustainment, growth and impact.
The Director works with the Executive Director to attract, retain and grow a community of advocates, partners and donors. This position leads the Donor Engagement and Communications team to deliver impact in alignment with the organization’s vision, mission, strategic and operational plans. The Director plays a key leadership role in fostering a positive work environment, contributes to the growth and impact and the organization and serves Pain BC’s leadership role in transforming the way pain is understood and treated.
WHAT YOU BRING
You're a consummate relationship builder and connector. You bring a solid track record in communications and marketing and a demonstrated ability to deliver results in engaging donors and funders.
You'll be energized by change and offer a steady hand in a continually evolving environment. You'll thrive in a highly visible role with significant interaction with funders and leaders from business, government and the philanthropic sector. Comfortable with a high degree of autonomy, you are trustworthy, discerning and excel at assessing and managing risk. You value and foster excellence in everything you do. Interpersonally, you model empathy, ethics and integrity. You're known for your exemplary leadership, negotiating and communication skills. You have a demonstrated commitment to equity, diversity and inclusion and are looking for an organization where alignment of values matters.
POSITION REQUIREMENTS
EDUCATION
- Degree in Business, Fund Development, Communications/Marketing required.
EXPERIENCE
- 7+ years’ recent, related experience in a fundraising leadership role, and a proven track record of fundraising $1.5-4M annually
- 5+ years' experience in managing and leading people, ideally in a unionized setting
- Proven track record of soliciting and securing major gifts and corporate sponsorships.
- Significant experience in leading diverse and innovative fund development strategies
KEY KNOWLEDGE, SKILLS AND ABILITIES
- Communication – Polished oral and written communication skills and exemplary interpersonal skills. Strong attention to detail. Discernment in protecting confidential information and sensitive conversations. Ability to influence and advocate.
- Strategic thinking – Ability to define strategic fund development and communications goals and objectives, and to develop and implement fundraising and communications and marketing plans to accomplish goals.
- Collaboration – Ability to work productively with others, share power and decision-making when appropriate, and co-develop initiatives with both internal and external interest-holders. Appropriately influences others and negotiates respectfully.
- Fundraising – Ability to create and execute an annual fund development plan with concrete goals, activities, metrics and budget.
- Marketing – Able to create effective annual marketing plans, provide marketing support to portfolios and generate new innovative ideas that promote Pain BC’s brand, programs and services.
- Public and media relations – Demonstrated success in managing relationships with media outlets, government, and strategic partners.
- Leadership – Ability to work with others to facilitate their optimal performance. Establishes and maintains productive working relationships throughout the organization and with external partners.
- Planning – Effectively develops, implements, monitors and adapts plans based on available information.
- Analytical problem-solving and decision-making – Ability to collect and apply data to inform decisions. Demonstrates the use of discretion as well as sound and practical judgement. Demonstrates the ability to make tough or unpopular decisions. Empowers and encourages others to problem-solve and make decisions within their scope. Recognizes when an issue requires escalation and takes appropriate action.
WORK BEHAVIOURS
- Cultivates positive working relationships (internally and externally) based on shared goals.
- Ensures excellence in development and implementation of programs and initiatives.
- Demonstrates an adaptive approach, assessing and responding to emerging realities.
- Encourages teamwork and collaboration.
- Demonstrates empathy and responsiveness to internal and external interest-holders.
- Promotes a safe and healthy work environment.
KEY RELATIONSHIPS
- Reports to the Executive Director.
- Works in collaboration with the Executive Director, Senior Leadership and Operations teams.
- Oversees the Donor Engagement and Communications Team.
- Supports all Pain BC Portfolios and Pain Canada initiatives.
- Collaborates with other Pain BC staff and partners.
- Continually nurtures relationships with external interest-holders.
BENEFITS
Salary range of $107,000 - $122,000 per year.
Work location: Remote - Candidates residing in the Lower Mainland of BC are preferred.
Position Type: full-time (37.5 hours a week) with some in-person meetings required in the Lower Mainland, across BC and on occasion, elsewhere in Canada.
Pain BC offers a competitive benefits package including four weeks of paid vacation, health and dental coverage with a flexible health spending account, a remote-work stipend and an employer-provided RRSP match.
Pain BC is committed to the principles and practices of an inclusive and equitable employer. We encourage applicants from communities which are structurally marginalized based on race, religion, nationality, sex, age, disability, sexual orientation, gender identity and/or expression.
About Pain BC
Pain BC is working toward a vision of an inclusive society where all people in pain are able to live, work, play, relate, and learn with confidence and hope. Our vision will only be realized by reducing and mitigating the impacts of pain on all aspects of patients' and their families' lives. These impacts will be addressed by providing access to essential pain management resources, ranging from prevention to self-management, and from early identification and intervention, to more complex and long term pain management programs.
Pain BC's unique approach recognizes that whether one is dealing with arthritis, heart disease, cancer, or other chronic conditions, persistent pain is the common element with the greatest single impact on quality of life. A disease may be successfully treated, but unless pain is properly addressed, the suffering of patients and their families continues.
Pain BC began as a grassroots movement led by an interdisciplinary group of pain experts frustrated by the lack of resources available to their patients in pain. It then swelled into a multi-faceted province-wide initiative and formally became an NGO in late 2008. In the few years since, Pain BC has emerged as the ‘go to' organization for people in pain looking for resources and peer support, health care providers seeking tools and skills to better assess and manage their patients' chronic pain, as well as health care policy and decision makers committed to systemic change.
Director, Donor Engagement and Communications
Top Benefits
About the role
Please note that while this position is remote, it is home-based in British Columbia, ideally within the Lower Mainland.
ABOUT PAIN BC
Pain BC is an internationally-regarded charitable organization working towards a future where no one is alone with pain. We enhance the well-being of people who live with pain through empowerment, care, education and innovation. Our roots are in BC, where we offer a range of programs with and for people who live with pain, run education programs for health professionals and where we work with partners to improve health and social systems. In addition to our BC operations, we are the creator and “backbone” of Pain Canada, a national action network comprised of diverse partners working collaboratively on the implementation of the Action Plan for Pain in Canada; through Pain Canada, we are scaling programs and impact from coast to coast to coast.
ABOUT THE ROLE
The Director, Donor Engagement and Communications is responsible for leading two critically important and related streams of activity:
Fund Development: Leading the development, management, execution and assessment of Fund Development activities, with a focus on driving tangible funding results through donor, foundation, and sponsor engagement and stewardship.
Communications: Overseeing the development, implementation, evaluation and reporting of Communications activities outlined in the annual operational plan, the annual communications and marketing plan and the associated budget, ensuring alignment with organizational goals and fund development priorities.
The Director plans and directs activities, coordinates resources, and ensures quality standards for the portfolio’s work. The role is responsible for catalyzing fund development and communications/marketing initiatives and fostering development and sustainment of partnerships relating to both aspects of the portfolio.
The primary purposes of the Director, Donor Engagement and Communications, are
-
To drive Pain BC's fund development and donor engagement activities and build meaningful partnerships.
-
To elevate Pain BC’s reputation and brand profile, and performance (including that of Pain Canada, our national action network).
Both purposes are essential for Pain BC sustainment, growth and impact.
The Director works with the Executive Director to attract, retain and grow a community of advocates, partners and donors. This position leads the Donor Engagement and Communications team to deliver impact in alignment with the organization’s vision, mission, strategic and operational plans. The Director plays a key leadership role in fostering a positive work environment, contributes to the growth and impact and the organization and serves Pain BC’s leadership role in transforming the way pain is understood and treated.
WHAT YOU BRING
You're a consummate relationship builder and connector. You bring a solid track record in communications and marketing and a demonstrated ability to deliver results in engaging donors and funders.
You'll be energized by change and offer a steady hand in a continually evolving environment. You'll thrive in a highly visible role with significant interaction with funders and leaders from business, government and the philanthropic sector. Comfortable with a high degree of autonomy, you are trustworthy, discerning and excel at assessing and managing risk. You value and foster excellence in everything you do. Interpersonally, you model empathy, ethics and integrity. You're known for your exemplary leadership, negotiating and communication skills. You have a demonstrated commitment to equity, diversity and inclusion and are looking for an organization where alignment of values matters.
POSITION REQUIREMENTS
EDUCATION
- Degree in Business, Fund Development, Communications/Marketing required.
EXPERIENCE
- 7+ years’ recent, related experience in a fundraising leadership role, and a proven track record of fundraising $1.5-4M annually
- 5+ years' experience in managing and leading people, ideally in a unionized setting
- Proven track record of soliciting and securing major gifts and corporate sponsorships.
- Significant experience in leading diverse and innovative fund development strategies
KEY KNOWLEDGE, SKILLS AND ABILITIES
- Communication – Polished oral and written communication skills and exemplary interpersonal skills. Strong attention to detail. Discernment in protecting confidential information and sensitive conversations. Ability to influence and advocate.
- Strategic thinking – Ability to define strategic fund development and communications goals and objectives, and to develop and implement fundraising and communications and marketing plans to accomplish goals.
- Collaboration – Ability to work productively with others, share power and decision-making when appropriate, and co-develop initiatives with both internal and external interest-holders. Appropriately influences others and negotiates respectfully.
- Fundraising – Ability to create and execute an annual fund development plan with concrete goals, activities, metrics and budget.
- Marketing – Able to create effective annual marketing plans, provide marketing support to portfolios and generate new innovative ideas that promote Pain BC’s brand, programs and services.
- Public and media relations – Demonstrated success in managing relationships with media outlets, government, and strategic partners.
- Leadership – Ability to work with others to facilitate their optimal performance. Establishes and maintains productive working relationships throughout the organization and with external partners.
- Planning – Effectively develops, implements, monitors and adapts plans based on available information.
- Analytical problem-solving and decision-making – Ability to collect and apply data to inform decisions. Demonstrates the use of discretion as well as sound and practical judgement. Demonstrates the ability to make tough or unpopular decisions. Empowers and encourages others to problem-solve and make decisions within their scope. Recognizes when an issue requires escalation and takes appropriate action.
WORK BEHAVIOURS
- Cultivates positive working relationships (internally and externally) based on shared goals.
- Ensures excellence in development and implementation of programs and initiatives.
- Demonstrates an adaptive approach, assessing and responding to emerging realities.
- Encourages teamwork and collaboration.
- Demonstrates empathy and responsiveness to internal and external interest-holders.
- Promotes a safe and healthy work environment.
KEY RELATIONSHIPS
- Reports to the Executive Director.
- Works in collaboration with the Executive Director, Senior Leadership and Operations teams.
- Oversees the Donor Engagement and Communications Team.
- Supports all Pain BC Portfolios and Pain Canada initiatives.
- Collaborates with other Pain BC staff and partners.
- Continually nurtures relationships with external interest-holders.
BENEFITS
Salary range of $107,000 - $122,000 per year.
Work location: Remote - Candidates residing in the Lower Mainland of BC are preferred.
Position Type: full-time (37.5 hours a week) with some in-person meetings required in the Lower Mainland, across BC and on occasion, elsewhere in Canada.
Pain BC offers a competitive benefits package including four weeks of paid vacation, health and dental coverage with a flexible health spending account, a remote-work stipend and an employer-provided RRSP match.
Pain BC is committed to the principles and practices of an inclusive and equitable employer. We encourage applicants from communities which are structurally marginalized based on race, religion, nationality, sex, age, disability, sexual orientation, gender identity and/or expression.
About Pain BC
Pain BC is working toward a vision of an inclusive society where all people in pain are able to live, work, play, relate, and learn with confidence and hope. Our vision will only be realized by reducing and mitigating the impacts of pain on all aspects of patients' and their families' lives. These impacts will be addressed by providing access to essential pain management resources, ranging from prevention to self-management, and from early identification and intervention, to more complex and long term pain management programs.
Pain BC's unique approach recognizes that whether one is dealing with arthritis, heart disease, cancer, or other chronic conditions, persistent pain is the common element with the greatest single impact on quality of life. A disease may be successfully treated, but unless pain is properly addressed, the suffering of patients and their families continues.
Pain BC began as a grassroots movement led by an interdisciplinary group of pain experts frustrated by the lack of resources available to their patients in pain. It then swelled into a multi-faceted province-wide initiative and formally became an NGO in late 2008. In the few years since, Pain BC has emerged as the ‘go to' organization for people in pain looking for resources and peer support, health care providers seeking tools and skills to better assess and manage their patients' chronic pain, as well as health care policy and decision makers committed to systemic change.