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Regional Director of Operations

Niagara-on-the-Lake, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Medical Insurance
Dental Insurance
Vision Insurance

About the role

Claiborne Senior Living is seeking an experienced and results-driven Regional Director of Operations (RDO) to support and oversee a portfolio of senior living communities across the Mid-South and Eastern United States.

This is a high-impact leadership role responsible for driving operational excellence, financial performance, regulatory compliance, and occupancy growth across multiple communities.

If you take ownership of outcomes, act with integrity, remain focused on performance metrics, and believe culture matters at every level of leadership, we’d love to connect.

Regional Travel Required

Why You’ll Love This Role

Influence strategy and performance across multiple senior living communities

Partner closely with Executive Directors and regional leadership Drive occupancy growth and financial results Lead through expansion and new development Competitive compensation with bonus opportunities

What You’ll Do

Provide operational oversight and direction to assigned communities

Support and mentor Executive Directors and leadership teams Ensure compliance with company policies, procedures, and all regulatory requirements Drive financial performance through labor management, expense control, and revenue optimization Review financial statements regularly and implement corrective action plans as needed Support occupancy growth through marketing oversight and collaboration with Community Relations teams Monitor resident satisfaction and address concerns with professionalism and urgency Conduct regular community site visits to ensure presentation, safety, and operational standards Assist in budget development and annual objective planning Partner with HR and Business Office teams on employment practices and staff performance matters Support pre-opening activities for new developments, including staffing, inspections, and operational readiness

What We’re Looking For

Proven multi-site assisted living or senior living leadership experience

Bachelor’s degree in Business, Healthcare Administration, Finance, or related field preferred Strong financial acumen with experience managing labor and controllable expenses Demonstrated success driving occupancy and operational improvements Deep understanding of regulatory compliance in senior living Strong leadership, communication, and organizational skills Ability to travel up to 75%

Benefits

Competitive salary with bonus opportunities

Medical, dental, and vision insurance Company-paid life insurance Paid time off and paid holidays

Claiborne Senior Living is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.

About Claiborne Senior Living

Hospitals and Health Care
201-500 employees

Claiborne Senior Living offers older adults the convenience of apartment living in an upscale community environment. We offer a wide range of options from which to choose, so you can create the life that you desire.

Whether it's restaurant-style dining, enjoying community activities, staying fit or enjoying Happy Hour with friends, you can live exactly as you wish. We take care of the rest.

Retirement should be a time of freedom and a focus on what's most important to you, not worries about home maintenance or other concerns.

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