Job Title: Release Manager

Location: Toronto, ON (100% Onsite, possible to change. Regular working hours Monday • Friday, some weekends and after 9PM shifts)

Duration: 14 months

Contract Type: T4 only

Pay Rate: $67.89/Hour

Role Mandate:

• Individual will be responsible for the planning, scheduling, and coordination of storage migrations in lower to production environments.

• They will ensure that releases are delivered on time, with high quality, and minimal disruption to existing systems.

• This involves overseeing the entire release lifecycle, from planning and development to testing and deployment.

Key Responsibilities:

• Planning and Scheduling: Defining release cadences, creating release schedules, and coordinating activities across different teams (development, testing, operations).

• Release Coordination: Managing the release process, including tracking progress, identifying and mitigating risks, and ensuring adherence to timelines and quality standards.

• Communication and Collaboration: Effectively communicating release plans, changes, and progress to stakeholders, and facilitating communication between teams involved in the release.

• Risk Management: Identifying potential risks associated with releases and developing mitigation strategies to minimize their impact.

• Quality Assurance: Ensuring that storage releases meet quality standards through testing and validation processes.

• Change Management: Managing changes to the production environment during releases, ensuring minimal disruption and proper rollback procedures.

• Knowledge of Service Now and Jira

• ITIL certified an asset

• Continuous Integration and Continuous Delivery (CI/CD): Supporting and contributing to the implementation and improvement of CI/CD pipelines to streamline the release process.

• Stakeholder Management: Building and maintaining relationships with stakeholders across different departments to ensure alignment and effective communication.

• Project Management: Ability to plan, organize, and manage complex projects with multiple dependencies and timelines.

• Risk Management: Ability to identify, assess, and mitigate risks associated with storage releases.

Must Have Requirements:

• General knowledge in Enterprise Infrastructure – compute, network and storage (minimum 5 years)

• Deep knowledge in Change Management process

• Knowledge of ServiceNow ITSM platform

• ITSM certified preferred

Nice To Haves:

• PMP

Knowledge in JIRA, Confluence and Scrum is a plus