Clinical Research Coordinator I (CRC I)

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the Role

We’re looking for a Clinical Research Coordinator I (CRC I) to support the successful execution of clinical studies by managing a mix of administrative and clinical tasks. In this role, you’ll work closely with Investigators to ensure study activities are organized, compliant, and aligned with protocol requirements. The CRC I brings strong attention to detail and a solid grasp of study protocols, helping keep research operations running smoothly, accurately, and on time.

What You’ll Do

Study Coordination & Participant Safety

• Ensure the safety and well-being of all study participants
• Conduct study visits in line with protocol, GCP, and internal SOPs
• Collect study-specific assessments (e.g., vitals, ECGs) and maintain documentation accuracy
• Obtain and maintain proper informed consent

Recruitment, Screening & Enrollment

• Promote and support recruitment initiatives to identify eligible study participants
• Screen participants according to protocol inclusion/exclusion criteria
• Guide participants through the consent process and ensure proper documentation
• Schedule and coordinate study visits across the full lifecycle of participation

Study Execution & Data Collection

• Perform clinical tasks such as phlebotomy, sample processing/shipping, point-of-care testing, and participant monitoring
• Accurately complete source documentation, CRFs, queries, and maintain CTMS records
• Dispense and track investigational products according to protocol
• Collect and report adverse events, including timely SAE reporting

Quality, Compliance & Site Support

• Prepare for monitoring visits, audits, and maintain regulatory files
• Perform regular quality control checks on source data and documents
• Support lab supply inventory, equipment maintenance, and administrative needs
• Assist with community engagement and outreach events as needed

You Might Be a Great Fit If You:

• Have a bachelor’s degree in a health, science, or research-related field (or equivalent combination of education and experience)
• Have 2–4 years of experience in a healthcare setting and are comfortable with clinical tools like blood pressure monitors, ECG machines, and weight scales (nice to have, but not required)
• Have phlebotomy experience — or are open to learning it where permitted by law (we’ll provide the training).Understand basic medical terminology, or are eager to learn it quickly
• Are passionate about contributing to clinical trials that impact global health
• Are organized, detail-oriented, and skilled at multitasking in a fast-paced environment
• Are proactive, collaborative, and take ownership of your work
• Value open communication and thrive in a team-driven environment

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

• Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
• Care: We show up for each other, our customers, and our mission - always going the extra mile.
• Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
• One Team: We collaborate, support one another, and succeed together.
• Grow for Good: We grow with purpose - to expand access to research and improve global health.
• Own It: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

• Comprehensive health, dental, and vision insurance
• Enhanced EAP – mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We’d love to hear from you – apply now!

We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.

EDUCATION/EXPERIENCE

Minimum:

• Post-secondary scientific diploma/certification or 2 years minimum experience working in a healthcare setting

• Experience in Marketing, Sales, or Call Centre or minimum 1 year working with Centricity Research Preferred: Experience in Clinical Research

CORE COMPETENCIES/SKILLS

Prerequisite (Essential):

• Excellent communication skills (verbal and written)
• Excellent computer skills (MS Word, Excel and Outlook)
• Attention to detail
• Ability to manage time efficiently
• Self-directed
• Teamwork & Collaboration
• Proficient level of clinical, interpretive and analytical skills with organizational skills for project planning • Flexible & Adaptable
• Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines Foundation:
• Conflict resolution
• Receptive to feedback
• Empowering & Developing others
• Empathy Skills
• Planning and organizing skills
• Excellent problem-solving skills
• Achievement oriented
• Analytical ability
• Initiative
• Decision making

Leadership:

• Forward thinking

• Innovative

• Creative

• Strategic thinking

• Self confidence Strong interpersonal skills

PHYSICAL DEMANDS

• Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending. Frequently required to complete work on the computer in a seated position • May be required to lift light boxes (10 - 20lbs)

WORKING CONDITIONS

• Modern medical office environment

• Required to follow all healthcare industry OHSA and OSHA guidelines

• Required to perform duties in relation to PHIPA, HIPAA, PIDEDA Some positions may require overnight/weekend hours

BENEFITS

• Opportunities to work with internationally renowned physicians
• Comprehensive health benefits, competitive salary
• RRSP or 401(k) contribution matching
• Continued opportunities for growth & development; yearly education allowance
• Paid holiday closures and employee appreciation days off