About the role
HIRING IMMEDIATELY!
TWO MEN AND A TRUCK® are NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
Responsibilities
- Provide outstanding customer service on all calls and online inquiries
- Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
- Utilize your sales proficiency to secure critical sales
- Enter, schedule, and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints, or customer service issues
- Will participate in other sales, marketing, and networking activities in addition to charitable move coordination as well as manage the PR calendar
- All other duties as assigned
Moving is stressful – join our team and help take the stress out of our customer’s day.
Job Requirements
Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!
- High school diploma or post graduate is preferred.
- A minimum of six months to one year of customer service and/or office experience is required
- Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred
- Excellent customer service skills (friendly, courteous and helpful)
- Demonstrated understanding and application of effective selling strategies and techniques
- Confidence to initiate customer contact, and comfortable asking for the sale
- Strong team player who works productively with a wide range of people and personalities
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Basic computer and keyboarding skills
- Able to perform basic business math
- Able to present a professional image at all times to customers and vendors
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Ottawa, Ontario. The employer at this location is Mattyl Inc.
About TWO MEN AND A TRUCK®
TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally. Currently there are more than 430 locations and 3,000 trucks worldwide. Throughout the brand's fast-growing history, it has remained steadfast in its approach to high-touch quality service, which is illustrated by an impressive 96% customer referral rate.
Align your career with a company that admires where you’ve been Thank you, veterans. TWO MEN AND A TRUCK® welcomes the opportunity to become part of your next career move! Entry-level positions with advancement potential and dynamic management positions are available. We believe employing America’s heroes is utilizing skilled, respected specialists who understand achieving success takes commitment, personal integrity and self-discipline. These values align with the TWO MEN AND A TRUCK® standards and is why many veterans have built successful careers within our system.
Become a leader TWO MEN AND A TRUCK® offers unmatched opportunities for motivated individuals looking to advance. Experienced and new managers alike bring great skills to these positions. One third of our franchisees came from management roles within TWO MEN AND A TRUCK®. Our management team has the opportunity to manage and develop our frontline employees - movers, drivers, and customer service representatives - while continuing to grow the business and provide customers with exceptional customer service.
Shape your sales & marketing career Sales & marketing positions are perfect for people who love to provide exceptional customer service and enjoy a variety of marketing activities including advertising, social media, and networking. Do you have experience providing customers with top-notch service and a desire to share your expertise? Bring your creative ideas to help us grow our brand!
About the role
HIRING IMMEDIATELY!
TWO MEN AND A TRUCK® are NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
Responsibilities
- Provide outstanding customer service on all calls and online inquiries
- Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
- Utilize your sales proficiency to secure critical sales
- Enter, schedule, and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints, or customer service issues
- Will participate in other sales, marketing, and networking activities in addition to charitable move coordination as well as manage the PR calendar
- All other duties as assigned
Moving is stressful – join our team and help take the stress out of our customer’s day.
Job Requirements
Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!
- High school diploma or post graduate is preferred.
- A minimum of six months to one year of customer service and/or office experience is required
- Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred
- Excellent customer service skills (friendly, courteous and helpful)
- Demonstrated understanding and application of effective selling strategies and techniques
- Confidence to initiate customer contact, and comfortable asking for the sale
- Strong team player who works productively with a wide range of people and personalities
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Basic computer and keyboarding skills
- Able to perform basic business math
- Able to present a professional image at all times to customers and vendors
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Ottawa, Ontario. The employer at this location is Mattyl Inc.
About TWO MEN AND A TRUCK®
TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally. Currently there are more than 430 locations and 3,000 trucks worldwide. Throughout the brand's fast-growing history, it has remained steadfast in its approach to high-touch quality service, which is illustrated by an impressive 96% customer referral rate.
Align your career with a company that admires where you’ve been Thank you, veterans. TWO MEN AND A TRUCK® welcomes the opportunity to become part of your next career move! Entry-level positions with advancement potential and dynamic management positions are available. We believe employing America’s heroes is utilizing skilled, respected specialists who understand achieving success takes commitment, personal integrity and self-discipline. These values align with the TWO MEN AND A TRUCK® standards and is why many veterans have built successful careers within our system.
Become a leader TWO MEN AND A TRUCK® offers unmatched opportunities for motivated individuals looking to advance. Experienced and new managers alike bring great skills to these positions. One third of our franchisees came from management roles within TWO MEN AND A TRUCK®. Our management team has the opportunity to manage and develop our frontline employees - movers, drivers, and customer service representatives - while continuing to grow the business and provide customers with exceptional customer service.
Shape your sales & marketing career Sales & marketing positions are perfect for people who love to provide exceptional customer service and enjoy a variety of marketing activities including advertising, social media, and networking. Do you have experience providing customers with top-notch service and a desire to share your expertise? Bring your creative ideas to help us grow our brand!