Role Overview:
As an inspirational leader with enthusiasm for our brand purpose, you will lead a store team to deliver retail excellence, drive strong sales results, and create engaging customer experiences. This is a temporary, seasonal opportunity at our Pop-Up Shop, ideal for leaders who thrive in fast-paced retail environments and want to make a meaningful impact during the festive season.

Key Job Accountabilities:

• Lead and work as part of a successful, engaged team to best meet the needs of our customers
• Shape a customer-focused store experience by leading the team to drive engagement through our products, campaigns, and activism
• Problem solve effectively and proactively using available resources
• Communicate clearly and act as a flexible and responsible role model to your team
• Ensure development of customer loyalty to further build The Body Shop brand
• Meet sales and performance targets
• Manage stock; monitor and manage change
• Use data (KPIs) to make sound commercial and business decisions to drive sales and team performance
• Identify and attract high-potential candidates and develop current team members
• Stay informed about the beauty market, competitors, and product knowledge
• Availability for holidays, nights, and weekends is required
• Flexibility to work across Sunday to Saturday

Skills/Competencies:

• Experience in a customer-facing role, people leadership, and team development
• Proven ability to meet sales and performance targets with strong planning and organizing skills
• Ability to work collaboratively within a feedback culture
• Experience coaching and developing a successful team to drive sales
• Strong problem-solving and communication skills
• Experience analyzing data (KPIs) to make sound business decisions
• Comfortable using Microsoft Office Suite

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 8 hours per shift)
• Ability to lift and move products up to 25 lbs
• Frequent reaching, bending, crouching as required