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Program Manager - Northern Partnerships, Virtual Care & ECHO

CAMH1 day ago
Remote
Toronto, ON
Senior Level
full_time
contract

About the role

Job Description

Through its core values of Courage, Respect and Excellence**, CAMH is implementing its Strategic Plan:** Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca**.**

To view our Land Acknowledgment, please click here**.**

ECHO Ontario Mental Health at CAMH (ECHO-ONMH) is a virtual training and capacity building model that supports healthcare providers in delivering high quality, evidence-based mental health and addictions care in their communities. ECHO-ONMH currently supports nine ECHO hubs provincially with continued expansion. In partnership with UHN, CAMH also provides leadership for the ECHO Ontario Superhub which supports the development of new ECHO programs and hubs through training and mentorship.

Reporting to the Director, Northern Outreach & Virtual Care and ECHO, we are seeking a full-time, permanent Program Manager of ECHO-ONMH who will provide program leadership through the management and growth of the communities of practice and the Ontario SuperHub, ensuring program quality, sustainability and alignment with strategic goals. Operationally, this role will oversee the planning, implementation and evaluation of programs; manage contracts, budgets, invoices and reporting and leverage data analysis to inform strategic directions, risk and continuous improvement. Development and implementation of programs and processes will be executed in alignment with the ECHO Institute, the Ministry of Health, CAMH policies and procedures, and contractual obligations.

As a member of the ECHO Ontario Superhub, the manager will support collaboration, alignment, and strategic planning across all Ontario based ECHOs. This provincial role will also oversee and participate in the training and mentorship of newly emerging ECHOs and hubs according to the standards established by the ECHO Institute. This role will collaborate with various internal and external partners and support strategic opportunities in this rapidly expanding field through facilitation of meetings and committees.

To support with knowledge translation and dissemination efforts, the manager will present about ECHO to stakeholders, learners, and periodically at conferences. This role will also participate in and support the evaluation of the service and contribute to research activities.

The Manager will be responsible for managing human resources including direct supervision, scheduling, staff oversight, performance management and recruitment. The role will support the professional development and training needs to foster growth in staff. The manager may also be called upon to participate in labour negotiations.

Job Requirements

The successful candidate will have:

  • A Master’s degree in a Health, Health Administration or related field
  • 2-5 years of related of leadership experience in a dynamic team environment achieving superior results; supervisory experience within a unionized environment is an asset
  • Demonstrated ability to build, manage and sustain strategic partnerships with internal and external stakeholders to advance program goals and delivery
  • Demonstrated expertise in managing concurrent projects, balancing competing priorities, and delivering results aligned with organizational goals & program strategy
  • Demonstrated experience and skills in the development of business plans, proposals and reports, including familiarity with MOHLTC submissions, contracts and budgets
  • Strong analytical and problem-solving skills to inform decision making and translate stakeholder needs into clear, actionable strategies and solutions
  • A strong understanding of the ECHO model and other services designed to increase access to care and build collaboration within primary care
  • A strong understanding of Mental Health and Addictions and the health care sector
  • Demonstrated ability to work independently in a self-directed manner with minimal supervision
  • Demonstrated proficiency with technology including Zoom/WebEx, Microsoft Office (Word, Excel, PowerPoint, Access), survey tools (REDCap, Survey Monkey).
  • Excellent communication skills (oral/written), exceptional organizational skills and professionalism
  • Bilingualism (French/English) is considered an asset

Please Note: This full-time, permanent position is NOT part of any bargaining unit.

Salary Range: Competitive salary and benefits package.

About CAMH

Hospitals and Health Care
1001-5000

The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.

As a teaching hospital, CAMH provides education, training, internships and residencies for students. People training to work in the health care field, including psychiatrists, psychologists, pharmacists, nurses, occupational therapists, social workers and laboratory technologists, come to CAMH for practical experience.

We believe that Mental Health is Health, and through our work we are building a movement for social change: raising awareness, challenging prejudice, and advocating for public policies that support mental health.

Please note that our social media channels are not monitored 24/7. If you are experiencing thoughts of suicide, you are deserving of help - visit www.camh.ca/gethelp for more information. If you feel safe in the moment, follow up with your family physician or care team. If you require immediate, in-person emergency care, call 911, or go to your nearest emergency department.