About the role
Reporting to the Maintenance Manager, the incumbent supervises and coordinates the activities of the housekeeping department of the residence to maintain the private and common areas in accordance with current hygiene and cleanliness standards. They participate in the management of human, financial, and technical resources of the department while respecting the allocated budgets. They also participate in housekeeping tasks as needed. Particular attention is given to safety and the protection of property while ensuring maintenance of equipment and managing inventory of products used in their department.
If you :
- Like seniors who have rich life experience and stories to tell
- Enjoy creating an environment that feels like home – a clean, safe, and well-maintained residence Love seeing people's reaction when they experience a “Wow” moment .
Read on! What you get at Chartwell:
- A strong vision of being dedicated to the well-being of our residents, their families, and our employees
- The possibility to grow your career with us, where some of our General Managers started in the dining room Let us know your availability and obtain a position that fits into your busy life .
What you bring:
- Leadership (supervision skills)
- Results-oriented mindset
- Ability to understand customer needs and respond to their satisfaction
- Customer service approach
- Ability to work as part of a team
- Capacity to handle urgent and unexpected situations
- Good judgment and problem-solving skills
- Flexibility with schedules (weekend work based on the rotation established with the management team)
- Sense of organization Demonstration of Chartwell’s RESPECT values.
What you will get to do:
- Coordinate and supervise the activities of the housekeeping department
- Plan and organize cleaning schedules for the residence’s common areas and resident apartments according to their needs. Meet with new residents receiving services to establish work schedules
- Meet with residents and/or their family members as needed to receive complaints, find solutions, implement them, and report back to management
- Manage inventories by rotating, renewing, and supplying stock to meet demand and avoid shortages. Ensure availability of necessary products and materials for the team
- Submit order requests to management following established procedures and standards
- Ensure that housekeeping quality standards are applied
- Perform cleaning tasks as required
- Coordinate the work of housekeeping employees, distribute tasks according to their competencies, and set schedules. Ensure their training, periodically evaluate their performance, and manage conflicts when necessary
- Coordinate the work of housekeeping employees, distribute tasks according to their competencies, and set schedules. Ensure their training, periodically evaluate their performance, and manage conflicts when necessary .
About Chartwell Retirement Residences
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chez Chartwell résidences pour retraités, nous sommes dédiés au MIEUX-ÊTRE de nos résidents, de leurs proches et de nos employés. Rejoignez une équipe exceptionnelle et diversifiée de gens inspirants, qui ont à cœur d’offrir des expériences personnalisées, fondées sur des relations chaleureuses et humaines, à tous ceux et celles qui vivent et travaillent dans nos résidences.
About the role
Reporting to the Maintenance Manager, the incumbent supervises and coordinates the activities of the housekeeping department of the residence to maintain the private and common areas in accordance with current hygiene and cleanliness standards. They participate in the management of human, financial, and technical resources of the department while respecting the allocated budgets. They also participate in housekeeping tasks as needed. Particular attention is given to safety and the protection of property while ensuring maintenance of equipment and managing inventory of products used in their department.
If you :
- Like seniors who have rich life experience and stories to tell
- Enjoy creating an environment that feels like home – a clean, safe, and well-maintained residence Love seeing people's reaction when they experience a “Wow” moment .
Read on! What you get at Chartwell:
- A strong vision of being dedicated to the well-being of our residents, their families, and our employees
- The possibility to grow your career with us, where some of our General Managers started in the dining room Let us know your availability and obtain a position that fits into your busy life .
What you bring:
- Leadership (supervision skills)
- Results-oriented mindset
- Ability to understand customer needs and respond to their satisfaction
- Customer service approach
- Ability to work as part of a team
- Capacity to handle urgent and unexpected situations
- Good judgment and problem-solving skills
- Flexibility with schedules (weekend work based on the rotation established with the management team)
- Sense of organization Demonstration of Chartwell’s RESPECT values.
What you will get to do:
- Coordinate and supervise the activities of the housekeeping department
- Plan and organize cleaning schedules for the residence’s common areas and resident apartments according to their needs. Meet with new residents receiving services to establish work schedules
- Meet with residents and/or their family members as needed to receive complaints, find solutions, implement them, and report back to management
- Manage inventories by rotating, renewing, and supplying stock to meet demand and avoid shortages. Ensure availability of necessary products and materials for the team
- Submit order requests to management following established procedures and standards
- Ensure that housekeeping quality standards are applied
- Perform cleaning tasks as required
- Coordinate the work of housekeeping employees, distribute tasks according to their competencies, and set schedules. Ensure their training, periodically evaluate their performance, and manage conflicts when necessary
- Coordinate the work of housekeeping employees, distribute tasks according to their competencies, and set schedules. Ensure their training, periodically evaluate their performance, and manage conflicts when necessary .
About Chartwell Retirement Residences
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chez Chartwell résidences pour retraités, nous sommes dédiés au MIEUX-ÊTRE de nos résidents, de leurs proches et de nos employés. Rejoignez une équipe exceptionnelle et diversifiée de gens inspirants, qui ont à cœur d’offrir des expériences personnalisées, fondées sur des relations chaleureuses et humaines, à tous ceux et celles qui vivent et travaillent dans nos résidences.