Head, Wealth Journeys and Customer Optimization
Top Benefits
About the role
Description
Application Deadline: 08/28/2025
Address: 100 King Street West
Job Family Group: Customer Solutions
Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Ensures cross-group coordination and logistical support for the implementation of change. Works across BMO to deliver specific initiative/program results in alignment with overall group goals.
-
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
-
Ensures alignment between values and behaviour that fosters diversity and inclusion.
-
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
-
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Qualifications:
-
Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
-
Combination of financial services and technology exposure; expert understanding of digital issues/trends and how to leverage technology for competitive advantage.
-
Expert knowledge of digital channels and workplace technology platforms and services.
-
Seasoned expert with extensive industry knowledge.
-
Technical leader viewed as a thought leader for innovation.
-
Verbal & written communication skills - Expert.
-
Analytical and problem solving skills - Expert.
-
Influence skills - Expert.
-
Collaboration & team skills; with a focus on cross-group collaboration - Expert.
-
Able to manage ambiguity.
-
Data driven decision making - Expert.
Salary :
$121,600.00 - $211,800.00
Pay Type:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Head, Wealth Journeys and Customer Optimization
Top Benefits
About the role
Description
Application Deadline: 08/28/2025
Address: 100 King Street West
Job Family Group: Customer Solutions
Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Ensures cross-group coordination and logistical support for the implementation of change. Works across BMO to deliver specific initiative/program results in alignment with overall group goals.
-
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
-
Ensures alignment between values and behaviour that fosters diversity and inclusion.
-
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
-
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Qualifications:
-
Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
-
Combination of financial services and technology exposure; expert understanding of digital issues/trends and how to leverage technology for competitive advantage.
-
Expert knowledge of digital channels and workplace technology platforms and services.
-
Seasoned expert with extensive industry knowledge.
-
Technical leader viewed as a thought leader for innovation.
-
Verbal & written communication skills - Expert.
-
Analytical and problem solving skills - Expert.
-
Influence skills - Expert.
-
Collaboration & team skills; with a focus on cross-group collaboration - Expert.
-
Able to manage ambiguity.
-
Data driven decision making - Expert.
Salary :
$121,600.00 - $211,800.00
Pay Type:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.