Business Application Specialist
Top Benefits
About the role
Job Description
What is the Opportunity?
RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.
Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.
What will you do?
- Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.
- Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.
- Be a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.
- Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business
- Learn new applications along with their business relevance, strategy and benefits.
- Provide support for any future technology changes or releases as they occur.
- Deliver presentations to provide timely updates and support branch initiatives.
- Participate in various ‘special team’ initiatives or projects as they occur.
What do you need to succeed?
Must Have
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.
- In-depth knowledge and understanding of the wealth management industry.
- In-branch Retail Brokerage experience with a strong understanding of business applications, processes, and tasks.
- Aptitude toward learning new software, ability to multitask and ability to demonstrate and present essential information in a concise way.
- Above average inter-personal skills, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.
- Able to work from your home office, which is compliant with home office standards; and, able to travel locally and across Canada when required.
Nice to Have
- Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.
- Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.
- Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Business Application Specialist
Top Benefits
About the role
Job Description
What is the Opportunity?
RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.
Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.
What will you do?
- Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.
- Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.
- Be a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.
- Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business
- Learn new applications along with their business relevance, strategy and benefits.
- Provide support for any future technology changes or releases as they occur.
- Deliver presentations to provide timely updates and support branch initiatives.
- Participate in various ‘special team’ initiatives or projects as they occur.
What do you need to succeed?
Must Have
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.
- In-depth knowledge and understanding of the wealth management industry.
- In-branch Retail Brokerage experience with a strong understanding of business applications, processes, and tasks.
- Aptitude toward learning new software, ability to multitask and ability to demonstrate and present essential information in a concise way.
- Above average inter-personal skills, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.
- Able to work from your home office, which is compliant with home office standards; and, able to travel locally and across Canada when required.
Nice to Have
- Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.
- Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.
- Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.