VP, Operations, NI & Modernization
Top Benefits
About the role
Who We Are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.
TKE – Move Beyond.
What you will be doing
Operational Leadership & Strategy
Developing & implementing NI & MOD operations programs for retention and growth. Driving & supporting our culture of safety, compliance & ethics in all actions. Contributing to significant bid strategies, contract approvals & complex negotiations to optimize profitable retention & conversions. Developing & managing key performance indicators & operations budget.
Team Development
Building & leading team members, providing guidance, mentorship, and opportunities to grow capabilities. Partnering with branch & operations leadership to build bench strength & succession pipelines. Setting clear performance targets and objectives for the team, monitoring progress, and providing regular feedback.
Service Excellence
Analyzing operational data, CRM insights, market trends, and competitive landscape to identify patterns, manage efficient & effective delivery & forecast results. Partnering with regional teams to implement operational initiatives that improve performance. Using TKE tools, processes and systems to drive transparency, accountability & efficiency.
Customer & Market Engagement
Building & maintaining strong relationships with key clients, partners, and other stakeholders. Providing valuable insights to guide product & service development, pricing, and marketing efforts.
What do you bring
Proven senior leadership experience + 10-15 years operational elevator experience. Bachelor's degree, preferred. Strong track record of consistently achieving or exceeding safety and operational targets. Excellent leadership & team management skills, with a demonstrated ability to attract, grow & retain team members. Team player who can work effectively with a variety of stakeholders. Understands various operating jurisdiction codes & requirements to maintain safe operations for elevators & escalators. Exceptional communication, negotiation, and interpersonal skills. Analytical mindset with the ability to leverage big data for informed decision-making. Proficiency in CRM software and Microsoft Office suite. Adaptability and agility to navigate a dynamic and competitive market. French language, an asset. Ability to travel as needed throughout Canada (~25%) and the U.S.
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age or any other protected status required by applicable law.
This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.
As part of our recruitment process, TK Elevator may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or recruitment team
What Makes Us Special
At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.
Here’s what you can look forward to
Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry. Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth. Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs. A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered. Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.
Ready to move beyond?
Apply online today!
Please note: We only consider applications submitted through our online system.
Diversity & Inclusion Statement
At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.
TKE – Move Beyond
Who We Are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.
TKE – Move Beyond.
Not the right fit? Search for VP, Operations, NI & Modernization jobs in Scarborough, Ontario, Canada
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond
Similar Jobs
VP, Operations, NI & Modernization
Top Benefits
About the role
Who We Are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.
TKE – Move Beyond.
What you will be doing
Operational Leadership & Strategy
Developing & implementing NI & MOD operations programs for retention and growth. Driving & supporting our culture of safety, compliance & ethics in all actions. Contributing to significant bid strategies, contract approvals & complex negotiations to optimize profitable retention & conversions. Developing & managing key performance indicators & operations budget.
Team Development
Building & leading team members, providing guidance, mentorship, and opportunities to grow capabilities. Partnering with branch & operations leadership to build bench strength & succession pipelines. Setting clear performance targets and objectives for the team, monitoring progress, and providing regular feedback.
Service Excellence
Analyzing operational data, CRM insights, market trends, and competitive landscape to identify patterns, manage efficient & effective delivery & forecast results. Partnering with regional teams to implement operational initiatives that improve performance. Using TKE tools, processes and systems to drive transparency, accountability & efficiency.
Customer & Market Engagement
Building & maintaining strong relationships with key clients, partners, and other stakeholders. Providing valuable insights to guide product & service development, pricing, and marketing efforts.
What do you bring
Proven senior leadership experience + 10-15 years operational elevator experience. Bachelor's degree, preferred. Strong track record of consistently achieving or exceeding safety and operational targets. Excellent leadership & team management skills, with a demonstrated ability to attract, grow & retain team members. Team player who can work effectively with a variety of stakeholders. Understands various operating jurisdiction codes & requirements to maintain safe operations for elevators & escalators. Exceptional communication, negotiation, and interpersonal skills. Analytical mindset with the ability to leverage big data for informed decision-making. Proficiency in CRM software and Microsoft Office suite. Adaptability and agility to navigate a dynamic and competitive market. French language, an asset. Ability to travel as needed throughout Canada (~25%) and the U.S.
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age or any other protected status required by applicable law.
This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.
As part of our recruitment process, TK Elevator may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or recruitment team
What Makes Us Special
At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.
Here’s what you can look forward to
Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry. Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth. Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs. A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered. Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.
Ready to move beyond?
Apply online today!
Please note: We only consider applications submitted through our online system.
Diversity & Inclusion Statement
At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.
TKE – Move Beyond
Who We Are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.
TKE – Move Beyond.
Not the right fit? Search for VP, Operations, NI & Modernization jobs in Scarborough, Ontario, Canada
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond