Position Summary JOB DESCRIPTION Under the direct supervision of the Manager, Cage or the Supervisor, Slot & Cage, this position is responsible for customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Handles cash transactions including but not limited to foreign currency exchange, traveler's cheques, short pays, over payments, cash counts, coins and bills

• Monitors and reports all discrepancies and suspicious cash activities

• Redeems value chips and gaming tickets for cash

• Sells racing tickets, vouchers, racing programs and value chips as required

• Verifies and processes machine fills, machine jackpots, cancelled credits, as well as table fills and credits

• Issues opening floats to Slot Attendants (or others); reconciles closing floats

• Transfers and stores floats, keys and record keeping documents

• Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports

• Communicates effectively with all appropriate operational departments

• Builds strong working relationships with guests and team members

• Performs other duties as assigned or directed.

• organizes and secures storage of count carts, drop boxes, and bill cassettes for count pulls

• First 3 hours of the shift includes: placement and retrieval of slot machine cash cassettes (plastic boxes (1.5lbs to 5lbs each) that capture money

• Pulling out of machines and replacing with new empty boxes (1.5lbs each)

• Counts currency in the count room

• Bags, bundles, wraps, transports and secures coin currency and bills as per management instructions

• Reports unsecured and suspect counterfeit cash/cash equivalents

• Verifies and reconcile drop boxes and cash cassettes before and after counts

Education And Qualifications

• High School Diploma; post-secondary education an asset
• Minimum 1 year of experience in high volume cash handling
• Ability to successfully obtain a Gaming License
• Excellent communication, multi-tasking, organizational, analytical and problem-solving skills
• Ability to push or pull a cart of up to 100 - 150lbs
• A working knowledge of computer software and the ability to learn new software and systems

Work Environment Considerations

• Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process. About Us Who we are! GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN. Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career! Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!