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Disability Manager

J.D. Irvingabout 2 months ago
Saint John, NB
Senior Level
full_time

About the role

Join an energetic team of professionals at J.D. Irving, Limited, where integrity and results matter. As a Disability Manager, you will coordinate complex cases, drive return-to-work programs, and support employee wellness across diverse operating divisions. The role may be based out of either Saint John, Moncton or Fredericton locations

  • Manage a caseload of disability cases, coordinating with employees, healthcare providers, internal stakeholders, and insurers.

  • Provide case management support to both employees and the business for both occupational and non-occupational disability claims.

  • Develop and oversee Return to Work (RTW) programs, ensuring compliance and timely reintegration.

  • Analyze case data and present actionable insights to senior leadership.

  • Maintain detailed documentation and ensure adherence to company policies and legal requirements.

  • Collaborate with Human Resources and Health & Safety teams to continuously improve disability management processes.

  • Post-secondary education (University or College).

  • At least 2–5 years’ experience in case management, medical management (e.g., occupational therapy, physiotherapy, social work, psychology), or vocational rehabilitation.

  • Proven ability to coordinate and manage complex cases.

  • Strong attention to detail and responsiveness in a fast-paced environment.

  • Understanding of case management and return to work processes

  • Excellent verbal and written communication skills.

  • Proficiency in MS Office.

  • Disability Management Certification is an asset, or willingness to obtain certification.

  • Bilingualism (English-French) considered an asset

About J.D. Irving

Retail
5001-10,000

Service, quality & innovation since 1882.