Year Round
WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

• Save on meals across resort restaurants and cafés, including Starbucks.

• Receive exclusive discounts at all Blue Mountain-owned retail stores.

• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

Salary range of $51,000 to $58,000

Full Time Hours (Average 4-5 shifts per week)

WHAT WILL I BE DOING?

As a key member of our retail leadership team, the Assistant Manager, Retail helps set the tone for unforgettable guest experiences - on and off the slopes. You're the kind of leader who brings purpose, positivity, and a sense of fun to every shift, inspiring your team to deliver the kind of service that keeps guests coming back season after season. In this role, you'll keep our retail operations running smoothly each day by providing guidance and managing the product life cycle.

• Overseeing and supporting the retail team, including Supervisors, Store Leads and Retail Sales Associates.

• Collaborating across the department to manage the product lifecycle, optimizing sales, maximizing margin, and minimizing surplus or aged inventory.

• Implementing and manage standard operating procedures of the department, always looking for opportunity to improve performance and efficiency.

• Driving employee engagement and team development by leading through example, delivering ongoing feedback, and fostering a positive, guest-focused culture aligned with Blue Mountain values.

• Monitoring sales performance, labour utilization, and key retail metrics, taking proactive action to achieve financial and service targets.

• Championing the Guest Experience Strategy (GES) and Net Promoter Score (NPS) performance by enhancing service delivery, resolving guest concerns effectively, and creating memorable retail experiences.

WHAT DO WE NEED FROM YOU?

• Advanced retail/sales knowledge is an asset.

• Post-secondary education or equivalent experience.

• Previous experience in a Retail Environment.

• Flexibility to work which includes weekends, evenings, holidays - we're all about teamwork and good vibes.

• Ability to communicate, solve problems, strong decision-making skills and attention to detail.

• This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.