Why a Great Opportunity

• You can work remotely from any place in the World.
• Work in a fully remote team.
• Weekdays from 10:00 AM to 7:00 PM EST
• Stable salary, commissions, potential Stock Option plan.
• Days-off and vacation.

Job Description Our client is democratizing technology to provide the benefits of automation to everyone. They are experiencing explosive growth and are hiring a Sales Engineer for the LatAm market.

Portugese and Spanish communication skills are required - as well as English. Multi-lingual skills are necessary, to support the ticket-support-activity by email and web communication calls. This person is part of the sales team leading tech product demonstrations.

Responsibilities

• Support sales team in a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting issues, and managing escalation to Support and Engineering
• Build demo environments and deliver specific demos for new prospects and clients
• Join calls with the Sales team and customers to handle the technical discussions
• Work with Sales and CSM on facilitating the resolution of opportunities related to technical queries
• Work with the management to shape a best practice guide for Technical Demos
• Process pre-sales (trial) questions and technical issues (on L1) from potential customers and the Sales team
• Collaborate with the tech Support engineers on the resolution of customer issues
• Create materials and videos to be used in sales activities
• Act as a link between Sales/Customers and Product team
• Work actively with Product team on improving the products and functionalities

Qualifications Required skills:

• A minimum 3 years experience in a sales/pre-sales engineering role in a software company
• Previous experience conducting technical demos and webinars
• Previous experience in a Customer-facing technical role (CSM preferred)
• Tech-savvy and eager to learn new technologies
• Intermediate level in Javascript is a must
• Previous experience with ZenDesk, Jira, Confluence, CRM systems (Salesforce)
• Previous experience in RPA and/or automation is nice to have
• Native Portuguese speaker
• Fluent English is required
• Fluency in Spanish is a plus
• A computer science degree is a plus

Soft Skills

• Empathy. Strong listening and storytelling skills.
• Enthusiasm for working in a high profile, fast-paced startup culture.
• Strong client-facing and communication skills
• Responsible, responsive, proactive, willing to help, ready to resolve issues.
• Responsible and self-motivated
• Strong analysis skills
• Ability to learn new technologies
• Ability to multitask and prioritize between competing activities