Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

This is currently a hybrid work position in Calgary Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) a minimum of 3 days per week.

Please note: work arrangements are subject to change at the discretion of the business.

Join us, this is where your career story takes off.

Overview of role:

WestJet is currently seeking a dedicated Advisor of Internal Investigations to join the Internal Investigations team. The Internal Investigations team is WestJet’s Designated Recipient for all reports of Harassment and Violence. This Advisor will play a vital role in resolving all occurrences of Harassment and Violence as per legislation under Bill C-65, as well as conducting a variety of other complex, sensitive, or high-risk investigations.

Key Deliverables Include:

• Leading the resolution of complex and confidential Workplace Harassment and Violence complaints as well as other high-risk reports by conducting thorough, timely, and fair investigations on internal complaints.

• Conducting interviews, gathering and analyzing evidence, assessing credibility, documenting findings, providing recommendations and writing formal investigative reports with determinative findings in accordance with established legal practices, policies, collective agreements and legislation.

• Exercising critical thinking, data analysis, rigorous research, and time management processes.

• Working collaboratively with a variety of stakeholders (Legal, Corporate Security, People Relations, Labour Relations, Business Leaders) and working directly with leaders on early resolution efforts in Negotiated Resolution.

• Facilitating conciliation between Principal and Responding parties.

• Representing WestJet in a variety of legal settings and participating, defending, and providing testimony to support the outcome of the investigation (e.g., arbitration hearings, Canadian Human Rights Commission).

• Keeping abreast of changes to legislation and regulation and remaining informed of all policies, procedures, standards, and guidelines, as well as relevant collective agreements and industry best practices related to Human Rights and Workplace Harassment and Violence.

Experience and Qualifications:

• Specialized training and experience in conducting high-risk investigations (3-5 years minimum).

• Certificate or Diploma in Human Resources, or related field.

• Specialized training or experience in dispute resolution and/or mediation considered an asset.

• Knowledge of Human Resources legislation including The Canada Labour Code, Canadian Human Rights Act, and Bill C-65.

• Experience working within a unionized environment considered an asset.

• Excellent communication skills – both written and oral.

• Excellent interpersonal skills to liaise with all levels within the organization.

• Good judgement, tact, discretion, and exceptional listening skills.

• Proficiency in MS Office

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win

• Travel privileges for you and your family, effective from your start date

• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at talent@westjet.com. We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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