Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario. This is a Temporary Full-Time Opportunity

Type: New

Duration: Up Until December 31, 2026

Job Description Summary of Duties, but not limited to:

Performs an intake function for the Reproductive Life Stages Program, including:

• Conduct telephone assessments which involve a) completing an intake questionnaire highlighting demographic information, reason for referral, psychiatric and medical history, medications and family history of mental illness; and b) administering psychometric depression scales (such as the Edinburgh Postnatal Depression Scale)
• Providing recommendations regarding psychoeducational and community mental health resources
• Liaises with referring providers and other clinicians within the Circle of Care to obtain collateral information
• Triage patients using triage tools and resources
• Identify individuals at risk for suicidality or harm to others and initiate emergency services (including 911 and Children’s Aid Society)

Supports the Day Treatment Program by co-facilitating daily group sessions, including:

• Daily check-in sessions
• Weekly walk
• Stress management sessions
• Unstructured socialization session (i.e. using board games to develop social skills)
• Assist the therapist in goal setting with clients

Supports The Trauma Therapy Program, Including

• Triage referrals that are beyond the scope of the medical secretary
• Conduct monthly orientation sessions
• Co-facilitates a Stage One, Psychoeducational Group (Resourced and Resilient), including doing the individual assessments to determine eligibility
• Liaises with referring providers and other clinicians within the Circle of Care to obtain collateral information
• Provides discharge planning and recommendations regarding psychoeducational and community mental health resources
• Respond to client inquiries related to their status on the wait list or their referral
• Continue to build trauma-related resources for TTP clients Offers Supportive Counselling and education

Offers Supportive Counselling and education

• Provides short-term supportive counselling related to housing, employment, financial stress or other stressors associated with acute life adjustment
• Provides education related to the benefits of self-care, sleep hygiene, etc.
• Identify individuals at risk for suicidality or harm to others and initiate emergency services (including 911 and Children’s Aid Society)

Provides Individual Case Management And Discharge Planning

• Working collaboratively with clinicians to identify and link patients with the appropriate community resources
• Providing recommendations regarding psychoeducational and community mental health/trauma resources
• Obtaining required collateral information (including reports and phone correspondence) from physicians and other clinicians to assist in further assessment
• Participate in group supervision to collaborate with clinical team related to the coordination of care Other Duties

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Registration with the Ontario College of Social Workers and Social Service Workers is required
• Master’s degree in social work is required
• Minimum of 5 years’ experience in a hospital, ambulatory setting is required
• Experience working with clients in a mental health setting & with survivors of trauma
• Education and experienced working with survivors of trauma from a trauma informed, client-centered/anti-oppressive framework.
• Experience with non-violent crisis intervention and de-escalation
• Strong conflict resolution skills
• Experience working with an inter-professional team
• Strong knowledge of community resources
• Group work experience is an asset
• Demonstrated continued professional development
• Highly self-directed, organized and assertive
• Able to manage demanding interpersonal situations and respond with good judgment and understanding
• Ability to prioritize situations and manage time effectively
• Good work and attendance record required
• Demonstrated WCH vision mission and values
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.